Ratings based on 3,123 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
83% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Rochester, NY

Close to Amusement Parks

Posted Feb 25, 2015
Pros: I liked the waterfall and slide in the pool area along with the hot tubs.
Cons: Cleanliness and updating would be an improvement.
Location: Disney and Universal Parks are both close by along with various restaurants.
I've stayed at this resort before and since then it's really gone downhill. The shower had rust spots in it and there was hair all over the floor and on the towels in the bathroom. The rooms need to be seriously updated, and the carpet looks dirty. The staff was extremely friendly and always smiling.
2 out of 5
by A verified travelerfrom Miami, Fl

Check in early

Posted Feb 23, 2015
I booked my hotel a month before my trip to Disney world. I've stayed at this hotel before, so I booked knowing this place was a good hotel. I also notified them I was arriving late. On Friday, I arrived at the hotel at 2:30am. I was given the keys to a room that was already occupied. My family and I woke the poor man up at 2:30 in the morning! It was pretty embarrassing, not to mention I was tired of driving and from work. I was then given the room across and was given a sofa bed for three people. I had booked early for nothing. I was told I was going to be booked into another room the following day but that I was going to have to wait until after 11 am. Waiting would only delay my plans so I had to decline. Overall, the hotel is very clean, the staff are nice and the hotel is very close to the parks but I am not sure I would stay here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom lafayette, in

Posted Feb 23, 2015
Loved the beds! But the first thing I saw was a dirty toilet. Lots of towels and pillows and toiletries.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom orlando

Hotel agréable mais peut mieux faire

Posted Feb 21, 2015
Personnels agréable, service de netoyage fait baisser la note car pas efficace ex: remplacement des draps 1 seul fois en 15 jours, le reste des sevices nickel
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near disney

Posted Feb 21, 2015
Location perfect for Disney, shame the hotel seems to add extra charges of 20 dollars per day but other than then that good hotel for a holiday in Orlando
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect Location!

Posted Feb 19, 2015
We loved our stay-easy access to Parks-very prompt response from staff! Convenient and relaxing!
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Nova Scotia, Canada

Convenient Resort but room lacking on some stuff.

Posted Feb 17, 2015
Pros: Resort convenience.
Cons: WI-FI services. I need to be in touch with my business, if I can't get that contact - I have to stay somewhere else.
Location: All the usual Disney / Universal / Orlando stuff. - Very convenient.
Stayed here because last time worked out well. Like the Resort - having a restaurant, store, pizza & bar on site. Room was clean. Bed extra comfortable. Wi-Fi sucked. No where near enough bandwidth for decent use. I paid the extra $10 one day for more bandwidth and got no faster response - that was a rip off. A/C was struggling and loud the first few days and then gave up the last night - good thing the days were cool.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ft. Lauderdale, FL

Perfect location, easy access to all theme parks

Posted Feb 17, 2015
This was our second stay at this resort. It is centrally located and easy to get to all of the Disney parks. Friendly staff & nice rooms. We have not yet been able to use the pool & other outdoor amenities due to cold weather during our stays, but we look forward to doing so in the future.
3 out of 5
by A verified travelerfrom Milwaukee

Loved the pool area and bar at the pool.

Posted Feb 17, 2015
All and all this hotel was o.k. I think it needed a little remodeling in some areas and it seemed a little run down. The rooms were clean and the beds were comfortable however. Even though there was a shuttle service to Disney, it dropped you off at epcot. It was very tricky if you needed to get to downtown disney and the times were not that convient. If you plan on going to Disney I think it would be easier to stay at a hotel on the grounds. I loved the pool area the best with the pool bar. The bartender, Miriam was awesome! The drinks were pricey but it is a tourist spot so I guess that's expected.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excelente

Posted Feb 16, 2015
Próximo dos parques da Disney e funcionários super atenciosos. Restaurante excelente