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Reviews of Ramada by Wyndham Altamonte Springs Near I-4

2.5 out of 5
Ramada by Wyndham Altamonte Springs Near I-4
150 Douglas Ave, Altamonte Springs, FL

Reviews

6.6
Rating 10 - Excellent. 237 out of 1007 reviews" "
Rating 8 - Good. 265 out of 1007 reviews" "
Rating 6 - Okay. 213 out of 1007 reviews" "
Rating 4 - Poor. 116 out of 1007 reviews" "
Rating 2 - Terrible. 176 out of 1007 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Norma

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ramada Front desk manager on Apr 21, 2024
Hello Norma, thank you so much for choosing to stay with us! Everyone really appreciates you taking the time to review our place.We hope to see you back soon.

8/10 Good

Jennifer

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Ramada Front Desk Manager on Apr 17, 2024
Hello Jennifer, thank you so much for choosing to stay with us! We appreciate your feedback and hope to see you back soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Ramada Front Desk Manager on Apr 17, 2024
Hello Michael, thank you so much for choosing to stay with us! Everyone really appreciates your feedback. We hope to see you back soon.

2/10 Terrible

Lazaro

Business traveler
Disliked: Cleanliness, property conditions & facilities
This property has a german roach investation. I had to switch room because the roaches were crawling on every surface including the bed.
Stayed 1 night in Mar 2024
Response from Ramada Front desk manager on Apr 2, 2024
Dear Lazaro, we apologize for any inconvenience caused by the roaches and appreciate you bringing it to our attention. Will address this promptly with our exterminator.Have a great day.

6/10 Okay

Antonio

Liked: Cleanliness
All round average 2.5 star facility.
Stayed 1 night in Mar 2024
Response from Ramada management on Mar 12, 2024
Hello Antonio, thank you so much for choosing to stay with us!

10/10 Excellent

Robin

Feels very old, but clean
Stayed 1 night in Mar 2024
Response from Ramada management on Mar 11, 2024
Hello Robin, thank you so much for choosing to stay with us! Everyone really appreciates your feedback. We hope to see you back soon.

10/10 Excellent

Shakeya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Mar 2024
Response from Ramada management on Mar 5, 2024
Hello Shakeya, thank you so much for choosing to stay with us! We really appreciate your kind words. Hope to see you back soon.

8/10 Good

mitch

Stayed 1 night in Feb 2024
Response from Ramada management on Mar 1, 2024
Hello Mitch, thank you so much for choosing to stay with us! We hope to see you back soon.

10/10 Excellent

Abraham

Stayed 1 night in Feb 2024
Response from Ramada management on Mar 21, 2024
Hello Abraham, thank you so much for choosing to stay with us! We hope to see you back soon.

10/10 Excellent

Jawanda

Stayed 1 night in Feb 2024
Response from Ramada management on Mar 21, 2024
Hello Jawanda, thank you so much for choosing to stay with us! Everyone really appreciates your feedback. We hope to see you back soon.

10/10 Excellent

Keshanda

Great stay easy checking
Stayed 1 night in Feb 2024
Response from Ramada management on Mar 1, 2024
Hello Keshanda, thank you so much for choosing to stay with us! Everyone really appreciates your feedback. We hope to see you back soon.

10/10 Excellent

Cecil

Stayed 2 nights in Feb 2024
Response from Ramada management on Mar 21, 2024
Hello Cecil, thank you so much for choosing to stay with us! We hope to see you back soon.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2023
Response from Ramada management on Feb 21, 2024
Hello Catherine, thank you so much for choosing to stay with us! Everyone really appreciates your feedback. We hope to see you back soon.

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ramada management on Feb 21, 2024
Hello Jacob, we apologize for not meeting your expectations. We hope that you will give us another chance and visit us again. Thank you.

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and priced fair
Stayed 1 night in Feb 2024
Response from Front desk manager on Feb 14, 2024
Hello Helen, thank you so much for choosing to stay with us! We hope to see you back soon.

6/10 Okay

David

Liked: Staff & service, property conditions & facilities
Stop for a night traveling to Daytona. Both front desk people were very nice. Recommended a great restaurant. Room and breakfast was OK for a stop over.
Response from Front desk manager on Feb 14, 2024
Hello David, Thank you so much for choosing to stay with us for a night! We hope to see you back soon for a longer stay.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Gina greeted me with a big smile and a warm hello. She made check in smooth and easy. Gina communicated my room directions at ease.
Stayed 1 night in Feb 2024
Response from Front desk manager on Feb 14, 2024
Hello Jason , I shared your kind words with Gina and she was really delighted that you remembered her name. Thank you so much for choosing to stay with us! We hope to see you back soon.

4/10 Poor

domenic

Traveled with family
Disliked: Amenities, property conditions & facilities
This hotel is extremely overpriced $168 a night for a basic generic room with a bathroom so small you could barely use bathroom door was broken so no privacy the " continental breakfast " was very old dried up rolls no fruit and no decaffeinated coffee they embarrassed me at check-in telling me my card was declined I paid with a different card then went outside and called Capitol one they said my card was fine so I went back to the front desk with Capitol one on speaker phone and the idiot at the front desk insisted that it was Capitol ones fault and just kept arguing with the Capitol one representative then I cecked my other card they had charged it 3 times had to go fight with them to have the extra charges removed once again that amex fault not theres don't walk away from this hotel RUN away
Stayed 3 nights in Feb 2024
Response from Front desk manager on Feb 14, 2024
Hello Domenic, I apologize for the not such a great experience that you had at our location. Rates at our location are priced accordingly. Our continental breakfast includes apples ,so we do offer fruits. Due to no demand for decaffeinated coffee, we only offer regular. Our rooms have coffee makers and extra decaffeinated packages of coffee were offered to you when you raised your concern about it that morning. There is someone at the desk at all times and no reports were made by you regarding bathroom door issues for the whole stay of 3 nights here. We checked the door after your departure, and nothing was wrong with it. Regarding your card not going through and you being embarrassed, I guess now the whole world knows it. The front desk clerk was doing her job and informed you that there was a message stating, "Fraud suspected", so you can call your bank. She did not do that to embarrass you, it was for your safety. We are hiring by the way, if you think you can do better than her. Thank you so much for choosing to stay with us for 3 nights!

10/10 Excellent

Adrian

Stayed 1 night in Jan 2024
Response from Ramada management on Mar 21, 2024
Hello Adrian, thank you so much for choosing to stay with us! Everyone really appreciates your feedback. We hope to see you back soon.

8/10 Good

bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
The elevator needs serious attention. While it safely delivered us to our floor, it groaned and bounced unpleasantly.
Stayed 1 night in Jan 2024
Response from Ramada management on Jan 23, 2024
Hello Bonnie, thank you so much for choosing to stay with us! I apologize for the elevator experience you had. Will address that with our elevator company, so guests have a smoother ride. We hope to see you back soon.

10/10 Excellent

jason, Winter Springs

Stayed 1 night in Jan 2024
Response from Ramada management on Feb 14, 2024
Hello Jason, Thank you so much for choosing to stay with us! We hope to see you back soon.

10/10 Excellent

Evarist

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ramada management on Jan 19, 2024
Hello Evarist , thank you so much for choosing to stay with us! Everyone really appreciates your feedback. We hope to see you back soon.

6/10 Okay

clarence, havana

Stayed 2 nights in Jan 2024
Response from Ramada management on Jan 19, 2024
Hello Clarence, thank you so much for choosing to stay with us! We hope to see you back soon.

10/10 Excellent

LaKisha

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was super nice and friendly
Stayed 1 night in Jan 2024
Response from Ramada management on Jan 16, 2024
Hello LaKisha , Everyone really appreciates your feedback. Thank you so much for choosing to stay with us! We hope to see you back soon.

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It looked clean when we first walked in, but when we flipped the bed linens back, there was no blankets only sheets. I went up front to the desk, and the lady told me that they should be in between the sheets, I told her there was none there, and she handed me too, and told me I needed to make sure that they were in the room when I left. I definitely would not keep cigarette burned, stained up and torn blankets. Adding insult to injury, they have a roach problem.
Stayed 1 night in Dec 2023
Response from Ramada management on Jan 8, 2024
Hello Christine, thank you so much for choosing to stay with us! I apologize for the not such a great experience that you had at our location. Our rooms do have blankets which are located under the top sheet. The way the bed is made does not look like there are any but there are. In the room that you stayed there were 2 white blankets between the sheets, one on each bed. We have pictures from your room after you left showing the blankets were there. Regarding the roach problem: We do treat the rooms regularly and I apologize if you saw any roach. Thank you again for staying with us.

10/10 Excellent

Oursnite

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I just like there nothing to complain about it thanks
Stayed 1 night in Dec 2023
Response from Ramada management on Jan 8, 2024
Hello Oursnite, thank you so much for choosing to stay with us! We really appreciate your feedback! We hope to see you back soon.

10/10 Excellent

Roosevelt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Ramada management on Jan 8, 2024
Hello Roosevelt, thank you so much for choosing to stay with us! We really appreciate your feedback! We hope to see you back soon.

10/10 Excellent

Ty

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ramada management on Jan 3, 2024
Hello TY, thank you so much for choosing to stay with us! Everyone really appreciates your feedback. We hope to see you back soon.

6/10 Okay

joseph

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing works reaacclly disappointing we won't ever stay at Ramada here or anywhere else fitness room. Not accessible room floor dirty not worth the money
Stayed 1 night in Dec 2023
Response from Ramada management on Jan 3, 2024
Hello Joseph, thank you so much for choosing to stay with us! I apologize for the not such a great experience that you had at our location. Guest's keys and machines in the fitness room were working when our engineer guy inspected them. Regarding the floor in the handicapped room: We informed housekeeping, and they will address that problem. There is someone at the desk at all times and would greatly appreciate, if you informed them first, so they can help you with the issue. Thank you again for staying with us.

8/10 Good

Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Ramada management on Dec 29, 2023
Hello Joan, thank you so much for choosing to stay with us! We really appreciate your feedback! We hope to see you back soon.

8/10 Good

Norma

Clean safe and good service
I was there for 4 days everyone was courteous mostly the lady when I arrive at 9 pm the 12/26
Stayed 2 nights in Dec 2023
Response from Ramada management on Dec 29, 2023
Hello Norma, thank you so much for choosing to stay with us! Everyone really appreciates your feedback. We hope to see you back soon.

10/10 Excellent

Rigoberto

Stayed 1 night in Dec 2023
Response from Ramada management on Jan 16, 2024
Hello Rigoberto, thank you so much for choosing to stay with us! Everyone really appreciates your feedback. We hope to see you back soon.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Ramada management on Dec 29, 2023
Hello Brian, thank you so much for choosing to stay with us! We really appreciate your feedback! We hope to see you back soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It was a nice place. The room was clean and liked no carpet. The room was nicely decorated. Bed was comfy. The only con would be the pillows were thin and hard. It had free breakfast which is a plus. I would definitely stay again.
Stayed 1 night in Dec 2023
Response from Ramada management on Dec 18, 2023
Hello and thank you so much for choosing to stay with us! We really appreciate the kind words you said about our hotel in your feedback! We hope to see you back soon.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Safe and convenient area too dinning and shopping.
Response from Ramada management on Feb 14, 2024
Hello Timothy, everyone really appreciates your feedback. Thank you so much for choosing to stay with us! We hope to see you back soon.

10/10 Excellent

DEbony

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the fact that I was not given my deposit back
Stayed 1 night in Dec 2023
Response from Ramada management on Dec 7, 2023
Hello DEbony, thank you so much for choosing to stay with us! We really appreciate your feedback! We hope to see you back soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ramada management on Dec 7, 2023
Hello David, thank you so much for choosing to stay with us! Everyone really appreciates your feedback and the great score that we received from you! We hope to see you back soon.

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Ramada management on Dec 7, 2023
Hello Jacqueline, thank you so much for choosing to stay with us! We hope to see you back soon.

8/10 Good

Dedra E

Liked: Cleanliness, staff & service, property conditions & facilities
Onliest thing I have a complaint about is there were a few roaches and the television can be a little bigger but I will stay at this property again
Stayed 2 nights in Dec 2023
Response from Ramada management on Dec 7, 2023
Hello Deadra, thank you so much for choosing to stay with us! I apologize for the not such a great experience that you had at our location. I would like to assure you that the pest control company was informed about the issue and are taking care of the problem. Rooms are regularly serviced for pests. We hope to see you back soon.

8/10 Good

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Ramada management on Nov 30, 2023
Hello Ramesh, thank you so much for choosing to stay with us! We hope to see you back soon and we really appreciate your business.

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ramada management on Nov 30, 2023
Hello Adel, thank you so much for choosing to stay with us! We shared your wonderful score with our team. Everyone really appreciates your feedback! We hope to see you back soon.

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cable didnt hsve a good variety. Mostly sports channels. Everyone is not a sports buff
Stayed 2 nights in Nov 2023
Response from Ramada management on Nov 30, 2023
Hello Cheryl, thank you so much for choosing to stay with us! We have the deluxe package with Spectrum, so our guests can enjoy variety of channels. We hope to see you back soon and we really appreciate your business.

8/10 Good

Adel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ramada Management on Nov 30, 2023
Hello Adel, thank you so much for choosing to stay with us! We hope to see you back soon and we really appreciate your business.

10/10 Excellent

Ismael, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous front desk personnel.
Stayed 1 night in Nov 2023
Response from Ramada management on Nov 30, 2023
Hello Ismael, thank you so much for choosing to stay with us! We really appreciate your kind words for our front desk personnel. We hope to see you back soon.

10/10 Excellent

Courtney

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were in town for a quick trip. Room and hotel fit our needs for our short trip.
Stayed 2 nights in Nov 2023
Response from Hotel management on Nov 22, 2023
Hello Courtney, thank you so much for choosing to stay with us! Everyone here really appreciates the excellent score on your feedback! Please, come to visit us again.

10/10 Excellent

delia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This property was clean.
Stayed 1 night in Nov 2023
Response from Hotel management on Nov 22, 2023
Hello Delia, thank you so much for choosing to stay with us! We shared your wonderful score with our team. Everyone really appreciates your feedback! We hope to see you back soon.

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the room was spotless.
Stayed 2 nights in Nov 2023
Response from Hotel management on Nov 13, 2023
Hello Mark, thank you so much for choosing to stay with us! We shared your wonderful score with our team. Everyone really appreciates your feedback! We hope to see you back soon.

6/10 Okay

Shaneara

Traveled with group, Traveled with partner
Liked: Staff & service
Quiet place.
Stayed 1 night in Nov 2023
Response from Hotel management on Nov 13, 2023
Dear Shaneara, Thank you for taking the time to complete this survey .We look forward to seeing you again.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel management on Nov 13, 2023
Dear Michael, thank you so much for choosing to stay with us and completing this survey. We look forward to seeing you again.

8/10 Good

James

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast choices were pretty lame.
Stayed 2 nights in Nov 2023
Response from Hotel management on Nov 7, 2023
Dear James, thank you for taking the time to complete this survey. We appreciate your feedback. We apologize that our continental breakfast did not meet your expectations. Hope to see you again soon.