Ratings based on 254 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
86% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Antigua

Convenient Location

Posted Sep 9, 2014
Pros: It was located right next to Walgreen's, Ihop and Denny's, so was easy to find food and walking distance to where I needed to go.
Cons: The extractor fan in the bathroom was very loud, so was the AC. They need looking into.
Location: Convenient for me as I was attending a show at the Convention Center. 20 minute walk from good restaurants as well.
The Red Roof was as expected for the rate I paid. My only complaint was that the toilet had to refill itself every 10minutes so I had to keep the bathroom door closed at night so I could sleep. The bed and room were clean though, except the pillows were quite hard. The AC was quite loud and woke me up each night. The wifi is also non-existent in my room, even though they said it was in every room, I had to walk to reception to get a signal. All in all, it served the purpose and was close to the convention center where I was visiting. I think I may pay a little extra to stay somewhere nicer next time.
Comment from Hotel Management
Sep 19, 2014 by Vashant, Hotel Management
Hello Robert, Thank you for your candid feedback. We apologize for the inconvenience that you had during stay with us, especially you concerns regarding the toilet and AC, In order to verify all your comments and to call the attention of said staff during your stay please let us know the room that you stayed in as well as the date of your check in so that I can forward this to our management and address this matter accordingly. Please know that your satisfaction is always our top priority and we hope that you will consider another stay at Red Roof Inn.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh

Not Bad

Posted Sep 5, 2014
Cons: breakfast would be nice instead of going next door and a computer lab because the Wi Fi is not great!
Location: LOcation is Perfect!
If you want a place to lay your head and are not into frills this is the place for you. Clean, quiet good location. Only draw back is they need microwaves in fridge in all rooms...The pool was small but very clean! Not many people go to it so it was like having your own pool. We met a lovely couple from the UK. We like that it was just us and not too many folks! Just remember to upgrade to a room with fridge and microwave and your stay will be enjoyable.
Comment from Hotel Management
Sep 19, 2014 by Vashant, Hotel Management
Hello Jamie, Thank you for your time in bringing to our attention your concern about your stay. I will submit your feedback to our management. I assure you that they will carefully look into your comment about having fridge and microwave in our room. Please know that we use our guests’ feedback to monitor the quality of services we have provided. Your feedback will surely be used as reference for future improvements.
Comment from Hotel Management
Sep 21, 2014 by Vashant, Hotel Management
Hello Jamie, Thank you for your time in bringing to our attention your concern about your stay. I will submit your feedback to our management. I assure you that they will carefully look into your comment about having fridge and microwave in our room. Please know that we use our guests’ feedback to monitor the quality of services we have provided. Your feedback will surely be used as reference for future improvements.
5 out of 5
Recommended
for Everyone
by A verified traveler from vero beach, florida

Great hotel very clean and rooms newly painted

Posted Sep 5, 2014
Pros: price was good and hotel was great
Location: dennys and mcdonalds within walking distance.
great hotel very quiet and close to sea world. room was very clean and looked freshly painted. we will definitely use this hotel again.
Comment from Hotel Management
Sep 19, 2014 by Vashant, Hotel Management
Hello Mr. Al, We are pleased to know that we have successfully provided your accommodation needs during your stay. Thank you for your time in completing the survey for our hotel and for taking note of your approval on the quality of clean you experienced. We certainly look forward to your next visit.
Comment from Hotel Management
Sep 21, 2014 by Vashant, Hotel Management
Hello Mr. Al, We are pleased to know that we have successfully provided your accommodation needs during your stay. Thank you for your time in completing the survey for our hotel and for taking note of your approval on the quality of clean you experienced. We certainly look forward to your next visit.
3 out of 5
Recommended
for Everyone
by A verified traveler from new york

Posted Sep 5, 2014
The room was clean and quiet to rest. And i loved the location near of universal studios wet and wild restaurants and fast food restaurant and pharmacys also
Comment from Hotel Management
Sep 19, 2014 by Vashant, Hotel Management
Hello Miss Andrea, I am glad that we have successfully provided you comfort and convenience during your stay. Thank you for choosing to stay with us, I hope you will come stay with us again in the future and allow us to serve you better.
Comment from Hotel Management
Sep 21, 2014 by Vashant, Hotel Management
Hello Miss Andrea, I am glad that we have successfully provided you comfort and convenience during your stay. Thank you for choosing to stay with us, I hope you will come stay with us again in the future and allow us to serve you better.
2 out of 5
by A verified traveler

Good location, but not comfortable

Posted Sep 2, 2014
Pros: Location.
Cons: Better beds and pillows.
The hotel was fine for a two night stay, but it was not comfortable at all. The bed and pillow just hurt my neck and back after a couple of hours because of how stiff they are. I don't know if this was because of the room we payed for, but that's just what I experienced. Maybe more expensive rooms have better beds and pillows. The rest was just okay, nothing special.
Comment from Hotel Management
Sep 4, 2014 by Vashant, Hotel Management
I am glad that our location was great for your needs, though I'm sorry that you found our accommodations to be unsatisfactory. Know that we are always learning from our guests and we continue to improve to ensure that each stay is better than the last!
3 out of 5
by A verified traveler from Missouri Ozarks

Breakfast next door for $3.99

Posted Aug 26, 2014
Pros: Price for one night.
Cons: Room felt cramped.....
Location: Easy to walk to OCCC, Walgreens.
Expedia price was good, normal price high for value received. More like a motel than a hotel. The Expedia web page stated there would be an additional $1.50 charge for use of safe.....*instead of being charged $1.50 safe fee, was charged $3.50 for amenities I didn't want/use and desk wouldn't waive them.... Location to OCCC was acceptable.
Comment from Hotel Management
Sep 4, 2014 by Vashant, Hotel Management
Thank you for sharing your experience with us. I am very sorry that you did not enjoy everything about your stay and that there were misunderstandings about the fees. It is important for us to receive and learn from reviews like yours and we appreciate the time you've taken to let us know about your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbia, S.C.

Excellent hotel close the Convention Center

Posted Aug 19, 2014
Pros: The price was reasonable and and central to the Orlando Convention Center. The rooms were also very comfortable and clean.
Location: The Zumba Conventions which are held at the Hyatt and Hilton.
I was in Orlando for a 2014 Zumba convention. I arrived in Orlando on August 13 and went to several hotels in the area. The Red Roof Inn best suited my needs. The staff was very very friendly and the price was very reasonable. I felt safe and comfortable staying at this clean and well kept hotel. I am looking forward to staying there again next year when I return for the 2015 Zumba Convention.
Comment from Hotel Management
Aug 24, 2014 by Vashant, Hotel Management
Thank you so much for your kind comments and review regarding our high standards of cleanliness and hospitality. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. We look forward to your next visit!
4 out of 5
Recommended
for Everyone
by A verified traveler from El Paso, TX

Near convention center, great value

Posted Aug 5, 2014
My friends and I booked this hotel since we were attending a convention at OCCC. It's a short walk, so that was a definite plus. If you're looking for a resort experience, you'll be disappointed. But if, like us, you're looking for an affordable place to sleep, this is a good choice. There aren't many dining options within walking distance so be prepared to drive or take the bus or trolley. The staff was really wonderful and helpful. It was a good stay.
Comment from Hotel Management
Aug 5, 2014 by Vashant, Hotel Management
I'm so glad that we were conveniently located for your needs and that the value was exactly what you were looking for. We especially appreciate your compliments to our staff and we hope to see you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from Fl.

the hotel was comfortable .

Posted Aug 2, 2014
Pros: its location to the convention center.
Location: everything on international drive except going to the beach.
I had to upgrade to a room with microwave and fridge.
Comment from Hotel Management
Aug 5, 2014 by Vashant, Hotel Management
Thank you for sharing your experience. I am glad that we were able to accommodate your need for an upgraded room and we hope you'll return to enjoy another stay with us!
4 out of 5
Recommended
for Everyone
by A verified traveler from Shelburne Falls, MA

Close to conference center

Posted Jul 30, 2014
Pros: Nice bed!!
Location: It was in Orlando and there was certainly plenty to do in the area, although I was not there to vacation.
I was there to attend a conference at the Rosen Center so the Red Roof Inn was very conveniently located for walking over there. Room was nice and the bed was very comfortable. All staff members were very helpful with any questions we had.
Comment from Hotel Management
Aug 1, 2014 by Vashant, Hotel Management
I am glad that you found our accommodations to be comfortable and our service to be welcoming. It is great to hear of how you enjoyed the value and the convenient location of our hotel! Thank you for writing this review and acknowledging our staff hospitality. We look forward to your next visit!