Ratings based on 173 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
for Overnight Stay Before Destinationby Sherry from Austin, TX
Overnight StayPosted May 28, 2014 on Hotels.com
We stayed at this hotel during an overnight layover on a long trip from Dominica to Austin, TX. The bed was very comfortable, the room was clean and I loved that they used Aveda products for their complimentary shampoos, etc.
for Business Travelersby Liz from Fort Lauderdale, fl
Beautiful hotel and Service was awesomePosted May 27, 2014 on Hotels.com
From the moment my little one and I walked in we were catered by the front desk staff and restaurant personnel. They went out of their way to to make sure my little one was happy with her special made Mickey Mouse pancake and my special request omelette. Location is close to the airport but I did not even hear planes. Close to lots of great restaurants that are away from the annoying tourist crowds by the theme parks. I will be back. Very modern and cheek decor.
Recommendedby JR from Illinois
Great room on ZERO notice.Posted May 27, 2014 on Hotels.com
We booked our room the hours before check-in. When we arrived at the stay we were greeted by friendly, helpful staff. Check in was quick and simple with every effort made to satisfy my requests. The pool was nice and clean for the kids with very comfortable cabanas to lounge in with a drink from the bar.
for Overnight Stay Before Destinationby A verified traveler from TAMPA
LOST HOTELS.COM RESERVATIONPosted May 27, 2014 on Hotels.com
the hotel did not have my hotels.com reservation at time of check in.
for Everyoneby Jeffrey from CA
Great hotel for a stay before a cruise!Posted May 27, 2014
Pros: The staff are great and try very hard to make this a nice stay for you. I felt like royalty there.
The hotel was very nice and located very near the airport which was important to me. I flew in late for a cruise the following day and did not want to transfer far for the night. The staff and hotel were better than expected. There also many places to eat around the hotel.
for Personal Eventby salote van deutekom from palm harbor, fl
beautiful hotelPosted May 22, 2014 on Hotels.com
we were highly satisfied with our stay at the beautiful hotel! very well-maintained, very friendly, courteous and professional personnel! Joelle checked us in and out and was extremely helpful & gracious!
for Everyoneby A verified traveler from Miami, FL
Great HotelPosted May 18, 2014
Cons: Sheets had a slight odor, as if they hadn't been changed, but they seemed to be clean.
Location: Located right next to the Orlando airport, it was very convenient.
This was a great hotel to stay at. The staff was very accommodating and my family and I were pleased with the room. I will recommend it to my friends and family.
for Familiesby A verified traveler
ProblemsPosted May 6, 2014
Pros: Rooms were ice
Cons: Better customer service in dealing with things out of the ordinary.
Location: Near the airport
I needed clean linens when my grandson became I'll at 330am. I received linens from the security officer which were wet. My husband had to call back to get dry sheets. My husband had to make the bed ourselves as there was no house,keeping.
for Business Travelersby A verified traveler
Posted Apr 23, 2014 on Hotels.com
for Everyoneby Ray from Aurora, Cos
Great hotelPosted Mar 30, 2014
We only spent 1night but we enjoyed our stay the room was excellent and the bed was super cozy! !!