Terrace/patio

Reviews of Residence Inn by Marriott Orlando at SeaWorld

3 out of 5
Residence Inn by Marriott Orlando at SeaWorld
11000 Westwood Blvd, Orlando, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 718 out of 1241 reviews" "
Rating 8 - Good. 309 out of 1241 reviews" "
Rating 6 - Okay. 118 out of 1241 reviews" "
Rating 4 - Poor. 62 out of 1241 reviews" "
Rating 2 - Terrible. 34 out of 1241 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Evelyn Espinoza

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
location
Stayed 12 nights in Apr 2024
Response from Operations Manager on Apr 25, 2024
Dear M. Espinoza,Thank you for taking the time to review your stay with us. We are pleased to know that your overall stay was satisfying and that you loved our convenient location. However, we regret any disappointment you had during your recent visit. We hope you will revisit us again in the near future.Gina SanchezOperations Manager

10/10 Excellent

rawan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place the location is super good The staff is friendly
Stayed 7 nights in Apr 2024
Response from Operations Manager on Apr 22, 2024
Dear Rawan, Thank you for choosing Residence Inn Orlando at SeaWorld. We are glad that you enjoyed your stay. Both your feedback and satisfaction are important to us, as we strive to provide a perfect experience. Therefore, we are delighted that our prime location and thoughtful hospitality played a role in making your visit exceptional. Thank you again for taking time out of your day to recognize our efforts; it means a lot to our team. We look forward to welcoming you back soon.Gina Sanchez, Operations Manager

8/10 Good

shatavia

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from Operations Manager on Apr 21, 2024
Dear Shatavia, Thank you for choosing Residence Inn Orlando at SeaWorld. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Gina Sanchez, Operations Manager

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si estas buscando un lugar cerca de parques este es el ideal, comodo muy buen desayuno y tranquilo
Stayed 4 nights in Apr 2024
Response from Operations Manager on Apr 17, 2024
Dear Jennifer, Thank you for your feedback regarding your stay at the Residence Inn Orlando at SeaWorld. We are delighted to hear that our location perfectly suited your plans and that you found comfort in our well-maintained accommodations. Furthermore, we are glad to hear you enjoyed our complimentary breakfast offerings and the tranquil atmosphere of our hotel. We are happy to have created a relaxing and enjoyable experience for you, and we look forward to your next visit. Gina Sanchez, Operations Manager

10/10 Excellent

Brett

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Operations Manager on Apr 17, 2024
Dear Brett, We are sincerely grateful for your visit and for the generous rating. Knowing that your time at Residence Inn Orlando at SeaWorld exceeded your expectations brings us immense joy. It was a true pleasure to have you as our guest, and we look forward to the opportunity to create another fantastic experience for you.Gina Sanchez, Operations Manager

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was nice, basketball court, grilling area. Very friendly staff. Close to all of Orlando’s offerings.
Stayed 7 nights in Apr 2024
Response from Operations Manager on Apr 16, 2024
Dear Jason, We are thrilled that your time with us was so amazing. Our location, services, and amenities, in conjunction with our dedicated team of hospitality professionals, help to create a memorable experience for our valued guests. Thank you for taking the time to share this; we look forward to hosting you again at Residence Inn Orlando at SeaWorld.Gina Sanchez, Operations Manager

8/10 Good

Tola

Liked: Cleanliness
Stayed 10 nights in Apr 2024
Response from Operations Manager on Apr 17, 2024
Dear Tola, Thank you for choosing Residence Inn Orlando at SeaWorld and for your kind rating. Ensuring a comfortable and enjoyable atmosphere for all our guests is our utmost priority, and we are delighted that you had a pleasant experience. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Gina Sanchez, Operations Manager

10/10 Excellent

andre francisco

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, very helpful and caring
Stayed 2 nights in Apr 2024
Response from Operations Manager on Apr 15, 2024
Dear Mr. Francisco, Thank you for the wonderful review of Residence Inn Orlando at SeaWorld. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they played a significant role in making your stay with us so memorable. Thank you for allowing us to be of service. We look forward to having the pleasure of doing so again soon.Gina Sanchez, Operations Manager

6/10 Okay

Bhupinder

Elevators are way apart from each other
Stayed 4 nights in Apr 2024
Response from Operations Manager on Apr 9, 2024
Dear  Bhupinder, Thank you for your recent stay at our hotel. We sincerely hope that your overall experience was pleasant, although we regret if we fell short of meeting all your expectations. Your feedback is incredibly valuable to us, and we appreciate you taking the time to share it with us. We wish you the best with your travels and hope to accommodate you again in the future.Gina Sanchez, Operations Manager

8/10 Good

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Disney and other parks. Room size really good. Breakfast simple and kids enjoyed it. Would give 5 star if the site recycled more. Big companies in todays age should be minimising plastic waste.Would happily stay there again and you know you can trust Marriott for good quality.
Stayed 12 nights in Mar 2024
Response from Operations Manager on Apr 7, 2024
Dear Tim, We are glad you had a pleasant time at Residence Inn Orlando at SeaWorld. Thank you for choosing us and for sharing your valuable feedback. It brings us great joy to know that everything came together perfectly for your family vacation and that our convenient location near popular attractions, complemented by our spacious accommodations and delicious breakfast options, made your stay enjoyable. Your children's happiness is especially rewarding for us. Furthermore, your input concerning our on-site recycling efforts is much appreciated. Sustainability is a core value for us, and we are committed to minimizing our environmental impact and making a positive difference. We are happy to hear that you would like to stay with us again, and your continued trust in our brand's dedication to quality is an honor. We look forward to welcoming you all back for another enjoyable visit soon. Gina Sanchez, Operations Manager

10/10 Excellent

Malgorzata

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Front stuff very friendly , breakfast is great option.
Stayed 4 nights in Apr 2024
Response from Operations Manager on Apr 6, 2024
Dear Malgorzata, We truly appreciate your positive review and recognition of Residence Inn Orlando at SeaWorld. It is rewarding to receive compliments about our service and hospitality, and we are delighted that you enjoyed our complimentary breakfast service and the excellent assistance from our front desk team. Thank you for choosing to stay with us, we look forward to welcoming you back as your preferred choice every time you visit the area.Gina Sanchez, Operations Manager

8/10 Good

stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only issue that I HAVE WITH THIS HOTEL IS THE $25 daily parking fee charged per day.
Stayed 6 nights in Mar 2024
Response from Operations Manager on Apr 6, 2024
Dear Stephen, We are delighted to hear that you had an enjoyable overall experience during your stay at Residence Inn Orlando at SeaWorld, and we sincerely appreciate all of your feedback. However, we regret that you were dissatisfied with our on-site parking fee. We want to assure you that we are committed to maintaining competitiveness while ensuring the convenience of on-site parking for all our guests. It was a pleasure hosting your visit, and we look forward to welcoming you back soon. Gina Sanchez, Operations Manager

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Operations Manager on Apr 6, 2024
Dear Cesar, Thank you for the outstanding rating. We are glad that you enjoyed your time at Residence Inn Orlando at SeaWorld so much. We always strive for excellence and are delighted that your experience reflected that. Thank you for being our guest. We look forward to hosting you again soon for another fantastic stay. Gina Sanchez, Operations Manager

8/10 Good

Shiseida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was accommodating and understood and resolved my needs.
Stayed 1 night in Apr 2024
Response from Operations Manager on Apr 3, 2024
Dear Shiseida, Thank you for being our guest at Residence Inn Orlando at SeaWorld. Our associates are the cornerstone of our hospitality, consistently exceeding expectations to ensure each guest feels welcomed and comfortable. Your recognition of their dedication to providing exceptional and attentive service is truly appreciated, and your kind words will surely inspire and motivate our team. Thank you for your feedback, and we look forward to having the pleasure of hosting you again in the future. Gina Sanchez, Operations Manager.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 1 night in Mar 2024
Response from Operations Manager on Apr 1, 2024
Dear Linda, Thank you for your wonderful review of Residence Inn Orlando at SeaWorld. We are delighted our hotel was ideally located for everything you wanted to experience on this visit. We appreciate your business and hope to see you again whenever your travels bring you to the area.Gina Sanchez, Operations Manager

10/10 Excellent

Cherise

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything
Stayed 3 nights in Mar 2024
Response from Operations Manager on Mar 30, 2024
Dear Cherise,Thank you for your wonderful review of Residence Inn Orlando at SeaWorld. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We look forward to having the pleasure of welcoming you back for another fantastic stay in the future.Gina Sanchez, Operations Manager

10/10 Excellent

Sheilaeva

Liked: Amenities
Peace and Quiet
Stayed 4 nights in Mar 2024
Response from Operations Manager on Mar 28, 2024
Dear Sheilaeva, Thank you for your kind review of Residence Inn Orlando at SeaWorld. We agree that our hotel is a great choice, especially if you are looking for a peaceful, relaxing atmosphere. We are thrilled to know that we exceeded your expectations. We sincerely appreciate your feedback and look forward to your next visit to Orlando.Gina SanchezOperations Manager

8/10 Good

Holly

Traveled with family
Check in at 4 is a bit late. Room was great and service was great!!
Stayed 1 night in Mar 2024
Response from Operations Manager on Mar 25, 2024
Dear Holly, Thank you for posting a nice review of your stay at the Residence Inn Orlando at SeaWorld. We appreciate the positive feedback and are thrilled you were pleased with our accommodations as well as our courteous service. However, we regret not meeting your expectations regarding our check-in time. Thank you also for pointing out not only what you liked but also the things you would change. Should your travels bring you back to the area, we hope we will have the pleasure of welcoming you again to the hotel. Gina SanchezOperations Manager

10/10 Excellent

lelisabel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it
Stayed 2 nights in Mar 2024
Response from Operations Manager on Mar 25, 2024
Dear Lelisabel, Thank you for writing a review of your recent stay. We are thrilled you enjoyed your time here, and your comments were wonderful to read. Please come back and visit us soon. Gina SanchezOperations Manager

8/10 Good

Alisa

Liked: Cleanliness, amenities, property conditions & facilities
Close to parks.
Stayed 1 night in Mar 2024
Response from Operations Manager on Mar 23, 2024
Dear Alisa, Thank you for taking the time to review your stay at Residence Inn Orlando at SeaWorld. It is fantastic to hear that our location near the parks made a significant impression on you, as we strive to provide convenient accommodations, especially for guests exploring nearby attractions. We hope your experience was memorable, and we look forward to welcoming you back soon. Gina Sanchez, Operations Manager

10/10 Excellent

Dairon Dayana

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Operations Manager on Mar 20, 2024
Dear Dairon, Thank you for the perfect rating. We are glad you had a wonderful time at Residence Inn Orlando at SeaWorld. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Gina SanchezOperations Manager

8/10 Good

Maria

Stayed 1 night in Mar 2024
Response from Operations Manager on Apr 7, 2024
Dear Maria, We are glad you had a fulfilling stay at Residence Inn Orlando at SeaWorld, and we appreciate your kind rating. It was our pleasure accommodating you, and we look forward to your next visit with us. Gina Sanchez, Operations Manager

10/10 Excellent

Robert, Cape Coral

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Please have complimentary water, coffee or tea for all guests. Especially guests who are flying in and Uber to your hotel. Uber doesn’t stop for something to drink.
Stayed 2 nights in Feb 2024
Response from Operations Manager on Mar 15, 2024
Dear Robert, Thank you for being our guest and for the review of your visit. We regret the concern you had. Your feedback and suggestions are of the utmost value to us, as we are always in pursuit of strengthening our guests' experiences. It is our sincere hope that, other than this, your stay with us was a pleasant one. Thank you again for the perfect rating of Residence Inn Orlando at SeaWorld, and we look forward to welcoming you back soon.Gina Sanchez, Operations Manager

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay! Clean, comfortable, easy to get to. Loved the free breakfast! That was the best I have had free.
Stayed 2 nights in Mar 2024
Response from Operations Manager on Mar 11, 2024
Dear Stephanie, Thank you for choosing Residence Inn Orlando at SeaWorld and sharing your experience. We are glad you liked our convenient location and that our well-maintained hotel. We are also happy to know you enjoyed our complimentary breakfast and that you had a great stay. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Gina SanchezOperations Manager

8/10 Good

Molly

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Operations Manager on Mar 12, 2024
Dear Molly, We are pleased you had a nice stay at Residence Inn Orlando at SeaWorld, and we appreciate your kind rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Gina Sanchez, Operations Manager

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convenient to stay at for MegaCon at the OCC. Great breakfast. Would stay again.
Stayed 3 nights in Feb 2024
Response from Operations Manager on Mar 4, 2024
Dear Mark, Thank you for selecting Residence Inn Orlando at SeaWorld as your accommodations while you were here for MegaCon at the Orange County Convention Center. We are delighted to hear that our location was convenient for attending the event and that you enjoyed our complimentary breakfast. Your positive review, indicating your willingness to stay with us again, is sincerely appreciated. We look forward to welcoming you back for future visits.Gina Sanchez, Operations Manager

10/10 Excellent

Serbun

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Well organized.
Stayed 1 night in Mar 2024
Response from Operations Manager on Mar 4, 2024
Dear Serbun, Thank you for choosing Residence Inn Orlando at SeaWorld. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you again for taking the time out of your day to recognize our efforts. We look forward to welcoming you back soon.Gina Sanchez, Operations Manager

6/10 Okay

July

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I didn't like because I found a roaches under sink of the kitchen and the property looks dirty. And also they charged me 25 dollars for a parking lot.
Stayed 1 night in Feb 2024
Response from Operations Manager on Feb 26, 2024
Dear July, We want to thank you for your stay and for taking the time to post your review. We sincerely apologize for the cleanliness concerns you had with your room. Your feedback is essential to improving our guest experience, and we will take the appropriate action to ensure this is not repeated. We hope you will revisit, as we would welcome another opportunity to make your next stay exceptional.Gina SanchezOperations Manager

2/10 Terrible

Chuka

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not to clean
Stayed 5 nights in Feb 2024
Response from Operations Manager on Feb 23, 2024
Dear Chuka, Thank you for your candid feedback. We sincerely apologize for the cleanliness issues you encountered during your visit. Your feedback is essential to improving our guest experience, and we will take the appropriate action to ensure this is not repeated. We hope you will revisit, as we would welcome another opportunity to make your next stay exceptional.Gina SanchezOperations Manager

10/10 Excellent

Zaki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great food and clean
Response from Operations Manager on Feb 20, 2024
Dear Zaki, We appreciate the fantastic review of your stay at the Residence Inn Orlando at SeaWorld. We are delighted you found our location convenient for your visit to SeaWorld, Universal, and all the Disney attractions! It is great to see that our well-kept property met your expectations. Thank you for letting us know we exceeded all of your expectations for a wonderful vacation. We look forward to your next visit with us.Gina SanchezOperations Manager

8/10 Good

Sarah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Feb 2024
Response from Operations Manager on Feb 21, 2024
Dear Sarah, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Residence Inn Orlando at SeaWorld; we look forward to seeing you again soon. Gina SanchezOperations Manager

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and attention from the staff is excellent
Stayed 1 night in Feb 2024
Response from Operations Manager on Feb 19, 2024
Dear Cesar, Thank you for reviewing your stay with us at Residence Inn Orlando at SeaWorld. We are happy that you appreciated the assistance and attention of our team and the excellent atmosphere in the hotel. Our number one priority is providing outstanding service, so we are glad to read your team members have been able to go above and beyond your needs. We appreciate your business and look forward to seeing you again soon.Gina Sanchez,Operations Manager

8/10 Good

Melissa

Stayed 1 night in Feb 2024
Response from Operations Manager on Mar 22, 2024
Dear Melissa, We are delighted to know that you had a pleasant overall stay at Residence Inn Orlando at SeaWorld. Thank you for your kind rating; it means a lot to us. It was our pleasure to accommodate you, and we are looking forward to your next visit.Gina Sanchez, Operations Manager.

2/10 Terrible

Pablo

Stayed 6 nights in Feb 2024
Response from Operations Manager on Mar 22, 2024
Dear Pablo, Thank you for sharing your rating. We genuinely care about ensuring the comfort of all of our guests, and we apologize if we did not meet these expectations. We hope you will consider giving us another chance on your next visit so we can provide you with a much-improved stay.Gina Sanchez, Operations Manager.

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Love
Response from Operations Manager on Feb 10, 2024
Dear Jasmine, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. It was our pleasure accommodating you. We hope you will make Residence Inn Orlando at SeaWorld your home away from home whenever your travels bring you to our area.Gina SanchezOperations Manager

8/10 Good

Karen

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Excellent breakfast pool is very nice. Excellent location.
Stayed 3 nights in Feb 2024
Response from Operations Manager on Feb 8, 2024
Dear Karen, Thank you for your gracious review of Residence Inn Orlando at SeaWorld. We are glad our location was convenient for everything you wanted to do on this visit. It was also delightful to know you enjoyed our complimentary breakfast offerings and your time at our heated outdoor pool. We appreciate your business and hope to see you again on your next visit to Orlando.Gina SanchezOperations Manager

6/10 Okay

Roseanne

Disliked: Staff & service, property conditions & facilities
I had booked this hotel only for the fact in their description online they say free shuttle the parks. When we arrived we were harshly told this was not the truth free shuttle was to Seaworld. We could have walked to seaworld. This local had only one restaurant near by, no stores other the a pharmacy. This makes it very difficult with only a pharmacy located nearby to cook or prepare meals that you’re paying for the kitchen at that was included at this hotel. This location was very difficult for somebody that does not have a vehicle to get around or anything nearby. Would never stay here again would not recommend it to anybody.
Stayed 5 nights in Feb 2024
Response from Operations Manager on Feb 14, 2024
Dear Roseanne, Thank you for taking the time to review your stay. We are pleased to know that your overall stay was pleasant. However, we apologize for the inconvenience you had with our shuttle service. The complimentary shuttle is only to the SeaWorld & Aquatica, and it is mentioned on our website. We will share your comments with the appropriate department. We are sorry that our location did not meet your expectations. Our front desk can also provide information for venues that are also minutes from the hotel. Thank you again for staying at our hotel; we hope to see you again soon.Gina SanchezOperations Manager

10/10 Excellent

Chetandeo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2024
Response from Operations Manager on Feb 6, 2024
Dear Chetandeo, It is wonderful to know you enjoyed everything about your time at Residence Inn Orlando at SeaWorld and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your high rating, and we hope you will be able to stay with us again soon.Gina SanchezOperations Manager

10/10 Excellent

Alexander

Stayed 1 night in Feb 2024
Response from Operations Manager on Mar 22, 2024
Dear Alexander, Thank you for the outstanding rating. We are delighted that your time at Residence Inn Orlando at SeaWorld was so great. We look forward to your return soon so we can share another fantastic experience with you. Gina Sanchez, Operations Manager

10/10 Excellent

lorry

Stayed 3 nights in Feb 2024
Response from Operations Manager on Mar 22, 2024
Dear Lorry, Thank you for the generous rating. We are thrilled we met your expectations for a fantastic stay at Residence Inn Orlando at SeaWorld. We look forward to having the pleasure of doing so again on your next visit. Gina Sanchez, Operations Manager

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very courteous and friendly for check in and check out
Stayed 1 night in Feb 2024
Response from Operations Manager on Feb 5, 2024
Dear Steven, Thank you for taking the time to review your stay at Residence Inn Orlando at SeaWorld. We especially want to thank you for acknowledging our professional, friendly staff as our goal is to provide an excellent experience for all of our guests. We appreciate your business and look forward to welcoming you back on your next visit to Orlando. Gina Sanchez Operations Manager

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Feb 2024
Response from Operations Manager on Feb 5, 2024
Dear Marie, Thank you for choosing Residence Inn Orlando at SeaWorld and taking the time to review your stay. It is a pleasure to read about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. Thank you again for allowing us to be of service. We hope to have the pleasure of doing so again in the near future.Gina Sanchez Operations Manager

8/10 Good

Frances

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has a strong smell like someone cooked steak. We used an odor spray but smell stayed. Great hotel.
Stayed 3 nights in Jan 2024
Response from Operations Manager on Feb 4, 2024
Dear Frances, Thank you for sharing your great rating and also your valuable feedback about your recent stay with us. We are pleased to know by your rating that you had an overall great experience. However, we apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback.Gina SanchezOperations Manager

8/10 Good

Marisol, Detroit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Operations Manager on Feb 3, 2024
Dear Marisol, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Residence Inn Orlando at SeaWorld; we hope to see you again soon. Gina SanchezOperations Manager

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Staff super friendly
Stayed 3 nights in Jan 2024
Response from Operations Manager on Feb 1, 2024
Dear Daniel, We are thrilled to read about your stay and how much you enjoyed the beautiful property. It is also a pleasure to know your appreciation of our dedicated and courteous associates! We work hard to deliver a great experience for all of our guests, and we are glad you recognize our efforts. Thank you for the wonderful review of the Residence Inn Orlando at SeaWorld; we look forward to hosting you again on your next visit to the area.Gina SanchezOperations Manager

10/10 Excellent

Michelle

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just close enough to our conference but out of the craziness
Stayed 5 nights in Jan 2024
Response from Operations Manager on Jan 30, 2024
Dear Michelle, Thank you for choosing the Residence Inn Orlando at SeaWorld for your recent business visit. We are thrilled you loved our terrific location and the proximity to the Orange County Convention Center. Thank you once more for being our guest. We hope to see you again on your next trip to Orlando!Gina SanchezOperations Manager

10/10 Excellent

Allison, Simcoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious, clean, comfortable. Bed was supportive and comfortable. Loved the extra large desk and couch, the full kitchen with everything you would need other than food to cook, the table and layout of the room. The bathtub was the only thing that needed to be updated, everything else was new and in good working condition. Breakfast was good, staff were friendly. Would absolutely stay again.
Stayed 9 nights in Jan 2024
Response from Operations Manager on Jan 27, 2024
Dear Allison, Thank you for sharing your experience with fellow travelers. We are glad that our well-appointed accommodations provided all the comforts you expected and that you enjoyed all the in-room amenities we provide. Thank you for being our guest at Residence Inn Orlando at SeaWorld, and we look forward to welcoming you back soon.Gina SanchezOperations Manager

10/10 Excellent

Wendell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't want to leave!!
This was the first time staying at this Residence Inn and it won't be the last! Everything was wonderful! The ONLY thing my mom had a problem with was the dim lighting! He has cataracts and the lighting in the room wasn't that bright for her! One thing that sold it for me, as strange as it may seem, was the laundry room! You won't have to worry about hoping to get a free washer or dryer! There were 14 washers and 18 dryers.....I know right, mind blowing! lol Oh and be aware that there's a $22 a day for parking! I didn't know at first until I checked in but didn't even care, I was just ready for a wacation! :)
Stayed 13 nights in Jan 2024
Response from Operations Manager on Jan 25, 2024
Dear Wendell, It is wonderful to hear how much you enjoyed your stay at the Residence Inn Orlando at SeaWorld. We are particularly pleased that you enjoyed the laundry room. We are thrilled that your overall experience was positive, and we look forward to welcoming you and your family back in the near future for another amazing visit.Gina SanchezOperations Manager

10/10 Excellent

Shaquilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Operations Manager on Jan 26, 2024
Dear Shaquilla, Thank you for this excellent rating! We always work hard to provide a high-quality experience for all our guests, so it is terrific to hear that you had such an enjoyable stay at Residence Inn Orlando at SeaWorld. We would love to host you again someday for yet another unforgettable visit.Gina SanchezOperations Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
There is a parking fee that was not disclosed until we got there the room needed to be updated for example bathroom door was falling apart
Stayed 2 nights in Jan 2024
Response from Operations Manager on Jan 23, 2024
Dear Valued Guest, Thank you for choosing Residence Inn Orlando at SeaWorld and for sharing your experience. We hope that your overall stay with us was pleasant. However, we regret to learn that you felt our room needed revitalization and apologize for the maintenance issue with the bathroom door. We have taken note of your comments and assure you that we have taken the necessary steps to address them and enhance the overall guest experience. Additionally, we understand your disappointment with the parking fees. We are committed to transparency in all charges during the booking process, and your feedback underscores the importance of continuously improving our communication. Your review is invaluable to us, and we hope that the positive aspects of your visit will entice you to choose us again the next time you are in our area.Gina Sanchez, Operations Manager