Ratings based on 900 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by Syrina from Calgary, AB Canada

Never again!

Posted Apr 5, 2014
Pros: Our room was close to the pool. Pool and hot tub were nice.
Cons: A safe in the room.
Location: Nothing is nearby. Everything is a cab ride or shuttle ride away.
We showed up to what appeared to be a beautiful hotel. The out side seems to be updated. The inside is not. We had to change our room because the first one had no hot water and smelled like urine. The front desk clerk came to investigate while offering me another room and agreed it wreaked. The carpets are terribly stained and visibly dirty. We kept our shoes on in the room. The room is old and out dated and the couch was also dirty and stained. The front desk staff men were not very friendly or helpful. The women were much better. The concierge staff trying to sell me Seaworld and Aquatica passes didn't really know what they were doing. The price changed several times before I paid nearly five hundred for a 2 day pass. The free shuttle is useless-rent a car it only comes a handful of times a day to hotel and Seaworld.
Comment from
Jan 7, 2014
Dear Syrina, Thank you for taking the time to make comments regarding your recent stay with us and we will strive to continue updating our property in efforts to keep our product fresh and inviting. I am pleased to know that my staff took immediate action in relocating you and that you had some positive experiences with our front office team. Your comments have been transferred to our housekeeping manager and I can assure you that they will take the necessary action with regards to the cleanliness issues you experience. We strive to provide the best service and we sincerely regret that you stay was less than perfect.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Very Nice!

Posted Mar 31, 2014
Very clean and comfortable. Would definitely stay here again
5 out of 5
Recommended
for Everyone
by John from Wisconsin

Very nice hotel close to Sea World

Posted Mar 28, 2014
Stayed at this Residence Inn following advice from a friend.....and great advice it was!! Beautiful facilities with excellent breakfast buffet to start your day. Took a promised lifetime trip to Disney & Sea World for a Dad with his 4 (10-17yr old) kids. Kids slept in bedroom with 2 large queen beds and Dad slept in the living area on a pull-out couch/day bed. Overall, the amenities/stay was excellent & this is the hotel of choice for the Orlando Disney/Sea World/Universal experience
4 out of 5
Recommended
for Everyone
by A verified traveler

Disney trip

Posted Mar 25, 2014
Hotel was wonderful. The breakfast buffet was delicious. Great location easy to access both Disney and Universal theme parks. The only negative was that there was a dirty sock left behind the bathroom door that was missed. Beds and pillows were very comfortable.
4 out of 5
Recommended
for Everyone
by Karen from Rochester, NY

Pleasant Stay

Posted Mar 24, 2014
Pros: Cleanliness, pool. Staff.
Location: Great location to Seaworld, Disney, shopping and restaurants .
Love stay at Residence Inn's when I travel. This hotel is centrally located, has a friendly staff and very comfortable. They have a great outdoor pool, good breakfast (complimentary).
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to attractions

Posted Mar 22, 2014
Very nice comfortable hotel close to attractions, kitchen included, nice pool with kiddie area
4 out of 5
Recommended
for Everyone
by Renee from S

Very nice!

Posted Mar 17, 2014
Good breakfast, amazing pool, very nice hotel, will stay again when in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Mar 16, 2014
I will stay there again. Very good buffet breakfast.
3 out of 5
Recommended
for Families
by Sam from canada

Ok, midscale hotel close to SeaWorld

Posted Mar 6, 2014
Room was fine, what I paid for, no frills. Didn't spend much time at the hotel.
Comment from
Jan 11, 2014
Hi Sam from Canada, we appreciate you taking the time to comment on your rencent stay with us. We hope that you and your family enjoyed the property and your time while in Orlando. We take great pride in ensuring that each of our guest leave satisfied and we look forward to seeing you back during your next visit to our area.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel, steps from sea world

Posted Mar 3, 2014
They had free shuttle to universal and you could buy tickets from them too and get into the express line at Universal. Plenty of parking and good breakfast in the morning. [