Ratings based on 978 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Posted Oct 21, 2014
We have stayed at this hotel many times. The hotel is centrally located to all Orlando attractions. The staff is really accommodating, rooms are clean, and hotell grounds are kept up nicely. The breakfast is included and you have many items to choose from. We will be back again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Leesburg, VA

Posted Oct 20, 2014
Pros: spacious rooms pool breakfast included VERY friendly, helpful staff
Cons: shuttle service to Discovery Cove
Location: Hotel is not located within walking distance of restaurants. Not far, but too far to walk. Had to cab it which got expensive.
I like that the rooms have a separate sleeping area and sitting area. Pool was nice with towels provided and lots of chairs. As a SeaWorldHotel, I expected it to have complimentary shuttle to Disc Cove, but it did not. Shuttle to Sea World was convenient, but took some time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 20, 2014
Very nice room, great staff! Hot breakfast bar was exceptional too! Will stay here again, close to everything.
3 out of 5
by A verified traveler

It got the job done

Posted Oct 3, 2014
Pros: location, cost, on bus line, friendly staff
Cons: Cleanliness and could use updating
Location: Convention Center, Seaworld
Hotel needs a remodel and some attention to detail. Pretty bad musty smell, and mildew around, but I am guessing that is because of all the crazy humidity in Orlando. The room and hallways were musty smelling, and the breakfast was not great, it was food, but not anything I would have paid for at a restaurant.
Comment from Hotel Management
Oct 6, 2014 by Cindy, Hotel Management
We thank you for taking the time to provide your feedback. As we do value your business we want to assure you that steps are being made to make improvements to our property. We recongnize that we are due for an updates and our staff works equally as hard in taking care of the cleanliness and providing over the top service. We will continue to improve our product and with valuable feedback such as yours we are moving forward with ensuring each guest is satisfied.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Sunrise, FL

Nice hotel

Posted Sep 23, 2014
Everything was good. Hotel was nice and clean but its time for some renovations. The furniture and appliance were really worn out. Even though the hotel need renovation the room was comfortable and clean. Breakfast was also good and location is very convenient if visiting the attractions. Close to restaurants, pharmacy and gas stations.
Comment from Hotel Management
Sep 25, 2014 by Cindy, Hotel Management
Thank you so very much for your kind remarks regarding our property. We are continue to make improvements to our property so that we may meet the needs of our guests. We value your feedback and look forward to your next visit to the Orlando area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome hotel!

Posted Sep 14, 2014
It was much better than I expected. Room was clean and spacious. Wonderful swimming pool. Sea world, aquatica and great discovery cove were close to the hotel. And nice breakfast. Everything was good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 8, 2014
Pros: complementary breakfast was a great
Location: yes close to a lot of places
room was nice, it was very comfortable for me and my family
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel if intending to visit Sea World.

Posted Sep 8, 2014
Pros: Complimentary transport to Sea World and Aquatica. Avoids parking charges.
Nice hotel and close enough to all the theme parks especially if you intend to visit Sea World.
3 out of 5
by A verified travelerfrom London

Average Stay If You're Out Numbered!

Posted Sep 4, 2014
Pros: Close to Seaworld.
Cons: Rooms could be updated and the breakfast can be 'bettered'!
Location: Seaworld, International Drive and Universal Studios.
What I mean by 'outnumbered' is that we are usually a family of 4 that regularly travel but this year we had an additional member, which made us 5. Therefore we chose this hotel because it was very spacious and easily accomodated 5 people, although the 5th person had to use the sofabed in the living room but this had its benefit as it came with its own TV and was a large room! Overall the accomadation is just 'OK' nothing special, the staff are plesant and the breakfast buffet is average but nothing like the pictures you see on the hotel web site! :-( Would I go back? Not if there is 4 of us as there are plenty more better hotels that will accomodate us But if its 5 again then maybe!
Comment from Hotel Management
Sep 7, 2014 by Cindy, Hotel Management
We value your feedback and are hopeful that we are able to make the necessary changes to our breakfast buffet in efforts to ensure your return business. We strive to provide the best service possible and when opportunities of improvement arise for us to improve our services; we try to take immediate action. Thank you again for allowing us to be your hotel of choice and we certainly hope that you will return and allow us to provide you with excellent customer service once again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 3, 2014
I loved the kitchen in my room. The breakfast was awesome. Everything is Great!