Outdoor banquet area

Reviews of Rosen Centre Hotel

4 out of 5
Rosen Centre Hotel
9840 International Dr, Orlando, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 1355 out of 2022 reviews" "
Rating 8 - Good. 327 out of 2022 reviews" "
Rating 6 - Okay. 155 out of 2022 reviews" "
Rating 4 - Poor. 86 out of 2022 reviews" "
Rating 2 - Terrible. 99 out of 2022 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained
Stayed 2 nights in Mar 2024

6/10 Okay

Megan

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Check in was extremely slow with only three people at the desk. No early check in allowed. Housekeeping was okay, but skipped our room twice even though we did not have a do not disturb sign on our door. The rooms need updating, especially the bathrooms which were kind of gross. Service at the restaurants was good. Pool area is nice and quiet, could have used some background music. Would definitely not recommend for kids. Location is close to the airport and theme parks. Probably wouldn’t stay again, but was okay for the money.
Stayed 5 nights in Mar 2024
Response from Social Media Concierge on Mar 18, 2024
Megan, thank you for your feedback. When we receive a lower than normal review it is shared with our management team. On your next visit, please feel free to let any of our associates know so we can make corrections. We apologize to hear that we did not meet your expectations

10/10 Excellent

Th'Andre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property!
Stayed 2 nights in Mar 2024
Response from Social Media Concierge on Mar 18, 2024
Th'Andre, many thanks for your review of your recent stay. It is nice knowing that you had an amazing time with us. We hope that on your future visits to Orlando you make a reservation for Rosen Centre again!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Mar 2024
Response from Social Media Concierge on Mar 18, 2024
Richard, we thank you so much for spending time to provide us with a review. Our entire team is overjoyed to learn that your stay was top-notch. Whenever you return to Florida, we hope you will pick Rosen Centre again!

10/10 Excellent

Teresa, Hillside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 5 nights in Mar 2024
Response from Social Media Concierge on Mar 18, 2024
Teresa, many thanks for your review of your recent stay. It is nice knowing that you had an amazing time with us. We hope that on your future visits to Orlando you make a reservation for Rosen Inn again!

10/10 Excellent

Dareon

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels in Orlando
Stayed 1 night in Mar 2024
Response from Social Media Concierge on Mar 18, 2024
Dareon, thank you for spending some time to leave us a review. It is fantastic that you enjoyed your stay. On behalf of everyone at Rosen Centre, we hope to see you very soon here with us in Orlando!

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The ONLY negative thing I have to say is the quality of the bed, more specifically the mattress. 2 night stay turned into a much needed trip to the chiropractor but other than that the facility, staff and selection of on site amenities was amazing!
Stayed 2 nights in Mar 2024
Response from Social Media Concierge on Mar 18, 2024
Angela, thank you so much for taking some time to review us. We are happy that you had an amazing experience staying here. All of us here at Rosen Centre hope to be your hotel of choice for all of your future Orlando visits!

10/10 Excellent

Kamau

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Social Media Concierge on Mar 18, 2024
Kamau, many thanks for your review of your recent stay. It is nice knowing that you had an amazing time with us. We hope that on your future visits to Orlando you make a reservation for Rosen Centre again!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Social Media Concierge on Mar 18, 2024
Heather, we thank you so much for spending time to provide us with a review. Our entire team is overjoyed to learn that your stay was top-notch. Whenever you return to Florida, we hope you will pick Rosen Centre again!

10/10 Excellent

Markencia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very close to everything and I was happy with my stay overall!! Will definitely go back.
Stayed 2 nights in Mar 2024
Response from Social Media Concierge on Mar 18, 2024
Markencia, we appreciate the time you spent leaving a review and are so pleased to hear that you had a great time with us. Whenever you return to Orlando, we hope you will stay at Rosen Centre again!

8/10 Good

ANTHONY, Eagleville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Social Media Concierge on Mar 18, 2024
Anthony, many thanks for your review of your recent stay. It is nice knowing that you had an amazing time with us. We hope that on your future visits to Orlando you make a reservation for Rosen Centre again!

10/10 Excellent

Shikila

Very nice stay
Stayed 2 nights in Mar 2024
Response from Social Media Concierge on Mar 18, 2024
Shikila, thank you for taking the time to leave us a review of your recent visit. We are so glad to hear that you have enjoyed your stay. From the entire team at Rosen Centre, we cannot wait to welcome you back to Orlando soon!

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay!
Stayed 1 night in Mar 2024
Response from Social Media Concierge on Mar 18, 2024
Alicia, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Centre again for your future Orlando visits!

8/10 Good

April

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Social Media Concierge on Mar 18, 2024
April, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Centre again for your future Orlando visits!

10/10 Excellent

Lovisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Social Media Concierge on Mar 18, 2024
Lovisa, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Centre again for your future Orlando visits!

8/10 Good

Joni

Liked: Cleanliness, staff & service
This property is really convenient to all kinds of restaurants. The grounds are well maintained and beautiful. The bathrooms were quite dated, and teh ceiling was REALLY low (I could touch the ceiling and I am 5'4). It wasnt a big deal since I am short, but a tall person may have had issues. The water took a really long time to get hot, and I ended up taking a cold shower one night. Overall great stay and I would stay here again.
Stayed 4 nights in Mar 2024
Response from Social Media Concierge on Mar 15, 2024
Joni, thank you for your review. We are pleased that you enjoyed your stay. In regards to your suggestion, when we receive comments such as yours they are shared with our management team for future consideration as we are always striving to improve our guests’ experience. We hope that you will consider Rosen Centre again for your future Orlando visits.

10/10 Excellent

Shanice

Traveled with family and small children, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything beautiful nicely done !
Stayed 1 night in Mar 2024
Response from Social Media Concierge on Mar 15, 2024
Shanice, many thanks for your review of your recent stay. It is nice knowing that you had an amazing time with us. We hope that on your future visits to Orlando you make a reservation for Rosen Centre again!

8/10 Good

Manuel, Weston

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Mar 2024
Response from Social Media Concierge on Mar 14, 2024
Manuel, thank you so much for taking some time to review us. We are happy that you had an amazing experience staying here. All of us here at Rosen Centre hope to be your hotel of choice for all of your future Orlando visits!

4/10 Poor

Sudipta

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Well connected to convention hall Room was not clean properly, particularly washroom Had issues with hot water, which was not solved in 5 nights of stay Smell from washroom Refused to extend checkout from 11 to 12 noon
Stayed 5 nights in Feb 2024
Response from Social Media Concierge on Mar 13, 2024
Sudipta, thank you for your feedback. We do apologize for any inconvenience that you experienced during your stay with us. Please feel free to reach out to us directly if you would like to share any additional details about your experience and/or if you would like to be put into contact with a member of our management team. We sincerely value your business and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel, and really close to a lot of attractions and restaurants.
Stayed 2 nights in Feb 2024
Response from Social Media Concierge on Mar 12, 2024
Carlos, thank you for spending some time to leave us a review. It is fantastic that you enjoyed your stay. On behalf of everyone at Rosen Centre, we hope to see you very soon here with us in Orlando!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Social Media Concierge on Mar 13, 2024
Eric, thank you so much for taking some time to review us. We are happy that you had an amazing experience staying here. All of us here at Rosen Centre hope to be your hotel of choice for all of your future Orlando visits!

10/10 Excellent

Deborah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my room. Very quiet. Really enjoyed my stay!
Stayed 1 night in Mar 2024
Response from Social Media Concierge on Mar 11, 2024
Deborah, thank you for taking the time to leave us a review of your recent visit. We are so glad to hear that you have enjoyed your stay. From the entire team at Rosen Centre, we cannot wait to welcome you back to Orlando soon!

2/10 Terrible

Candacy, Fort Pierce

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I recently stayed at the Rosen Centre hotel and had a disappointing experience. The manager, Daniel M., treated me as if I was unimportant and showed no concern when I brought up an issue with the valet service. However, Daniel dismissively responded by saying that no one else has ever complained. This condescending attitude was completely uncalled for and left me feeling unheard and unimportant as a guest. It was only when I spoke to the valet manager that my concerns were taken seriously and the situation was rectified to the best of their ability. Based solely on the staff's behavior and treatment that I received, I cannot recommend the Rosen Centre hotel. It is important for a hotel to prioritize the satisfaction and well-being of its guests, and unfortunately, my experience fell short of these expectations.
Stayed 1 night in Mar 2024
Response from Social Media Concierge on Mar 11, 2024
Candacy, thank you for your feedback. We do apologize for any inconvenience that you experienced during your stay with us. Please feel free to reach out to us directly if you would like to share any additional details about your experience and/or if you would like to be put into contact with a member of our management team. We sincerely value your business and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Phil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came in on a delayed flight for an overnight stay before a cruise the next day. The staff was still friendly and available, even at 4:00am.
Stayed 1 night in Feb 2024
Response from Social Media Concierge on Mar 11, 2024
Phil, we appreciate the time you spent leaving a review and are so pleased to hear that you had a great time with us. Whenever you return to Orlando, we hope you will stay at Rosen Centre again!

10/10 Excellent

Irlanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter love the pool
Stayed 1 night in Mar 2024
Response from Social Media Concierge on Mar 11, 2024
Irlanda, thank you so much for taking some time to review us. We are happy that you had an amazing experience staying here and enjoying the pool. All of us here at Rosen Centre hope to be your hotel of choice for all of your future Orlando visits!

8/10 Good

Elizabeth

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel if you are looking for a last minute option like I was. Good driving area from the parks and didn’t have any issues finding the hotel. We did have some trouble finding the lobby since the gps led us to the back where the parking garage was and this is the only parking available if you wanted to self park. Since it was attached to a convention center you had to walk through a long corridor of rooms just to get from your car to the front desk and the elevators. Getting checked in was seamless and there was a $25 deposit per person. Unfortunately some of the towels had some stains on them which made it unpleasant when having a long day at the parks and all you want to do is take a shower and then finding multiple towels with stains. The beds were nice and comfy and pillows were nice as well. Fridge inside room but the only way that we could see to heat up food was downstairs in the pizza/store downstairs by the elevators.
Response from Social Media Concierge on Mar 15, 2024
Elizabeth, thank you for your feedback. We do apologize for any inconvenience that you experienced during your stay with us. Please feel free to reach out to us directly if you would like to share any additional details about your experience and/or if you would like to be put into contact with a member of our management team. We sincerely value your business and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Michael, Disputanta

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great stay. Convenient to convention centers, great selection of bars and restaurants.
Stayed 4 nights in Feb 2024
Response from Social Media Concierge on Mar 9, 2024
Michael, many thanks for spending your time to leave a review. We are on top of the world, knowing that your stay was nothing short of perfect. From all of us at Rosen Inn, we look forward to welcoming you to Orlando once more!

10/10 Excellent

Orlando

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check-in.
Stayed 1 night in Mar 2024
Response from Social Media Concierge on Mar 8, 2024
Orlando, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Centre again for your future Orlando visits!

8/10 Good

Shane

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel for anyone attending events at the conference center next door. Good value for the money. Only disappointment was not allowing a late check out due to being sold out - even though you could clearly see online that was not the case.
Stayed 4 nights in Feb 2024
Response from Social Media Concierge on Mar 8, 2024
Shane, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Centre again for your future Orlando visits!

6/10 Okay

Jannine, Lake Stevens

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel was ok. I liked that the market was open 24 hours, especially since room service was so hit and miss. Some days you could order, others they were closed with no explanation. Valet was horrible. I would call to get my car and my calls would go unanswered almost every time. There were even times I could not reach the front desk. For the cost of valet ($40 per day) I expected much better service. Also, the shower constantly fluctuates between hot and cold, could not get a consistent temperature. Otherwise, it was a standard hotel.
Stayed 7 nights in Feb 2024
Response from Social Media Concierge on Mar 7, 2024
Jannine, thank you for your feedback. We do apologize for any inconvenience that you experienced during your stay with us. Please feel free to reach out to us directly if you would like to share any additional details about your experience and/or if you would like to be put into contact with a member of our management team. We sincerely value your business and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and great location
Stayed 2 nights in Mar 2024
Response from Social Media Concierge on Mar 5, 2024
Maria, we appreciate the time you spent leaving a review and are so pleased to hear that you had a great time with us. Whenever you return to Orlando, we hope you will stay at Rosen Centre again!

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, close to convention center. Great service from staff. Love the upper floor elevator being separated.
Stayed 3 nights in Mar 2024
Response from Social Media Concierge on Mar 4, 2024
Karen, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Centre again for your future Orlando visits!

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was just as advertised. Right on International drive near great food and fun.
Stayed 4 nights in Feb 2024
Response from Social Media Concierge on Mar 2, 2024
David, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Centre again for your future Orlando visits!

8/10 Good

Marie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend to my friend. I love it there.
Stayed 3 nights in Feb 2024
Response from Social Media Concierge on Mar 2, 2024
Marie, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn again for your future Orlando visits!

6/10 Okay

Alec

Business traveler
Liked: Staff & service, property conditions & facilities
there was an additional charge for the gym which i wasn't told about at check-in, and when i went there, nobody at the gym or signage of what to do
Stayed 3 nights in Feb 2024
Response from Social Media Concierge on Mar 2, 2024
Alec, we apologize for any inconvenience you may have experienced during your stay. Please, don't hesitate to reach out to our associates so they can accommodate and assist you with having a more comfortable visit. We appreciate your business and look forward to welcoming you back to Orlando again soon.

10/10 Excellent

Anna

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. I stayed in Rosen during a conference. It has a skyline to the convention center. I glad I chose this hotel because I saved a lot of time and money for transportation. Rooms are clean and quiet Thank you
Stayed 4 nights in Feb 2024
Response from Social Media Concierge on Mar 2, 2024
Anna, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn again for your future Orlando visits!

10/10 Excellent

Trent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and a great staff.
Stayed 2 nights in Feb 2024
Response from Social Media Concierge on Mar 2, 2024
Trent, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn again for your future Orlando visits!

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the upgrade to the club level.
Stayed 3 nights in Feb 2024
Response from Social Media Concierge on Feb 29, 2024
Scott, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Centre again for your future Orlando visits!

8/10 Good

gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Feb 2024
Response from Social Media Concierge on Feb 28, 2024
Gary, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Centre again for your future Orlando visits!

6/10 Okay

Matalin

Liked: Amenities, property conditions & facilities
Loved the location and the safety with indoor corridors (rare for Orlando). Pricing seemed high for self-parking and Expedia did not inform of additional $25 fee once onsite. $150 listed on Expedia easily tuned into over $200.
Stayed 1 night in Feb 2024
Response from Social Media Concierge on Feb 28, 2024
Matalin, thank you for your feedback. When we receive a lower than normal review it is shared with our management team. On your next visit, please feel free to let any of our associates know so we can make corrections. We apologize to hear that we did not meet your expectations

10/10 Excellent

Promden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean. Variety of amenities
Stayed 1 night in Feb 2024
Response from Social Media Concierge on Feb 27, 2024
Promden, thank you for spending some time to leave us a review. It is fantastic that you enjoyed your stay. On behalf of everyone at Rosen Centre, we hope to see you very soon here with us in Orlando!

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is there was no hot water in the shower. It took 5 minutes to find a spot on the shower valve that was warm at best. Everything else was top notch.
Stayed 3 nights in Feb 2024
Response from Social Media Concierge on Feb 27, 2024
Stephen, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Centre again for your future Orlando visits!

6/10 Okay

Kim

Business traveler
Tried to update a Motel 6. This hotel is. Not worth $50 a night. Sheets are picked. Rooms smell like bad foot odor. Stay away.
Stayed 1 night in Feb 2024
Response from Social Media Concierge on Feb 26, 2024
Kim, thank you for your feedback. We do apologize for any inconvenience that you experienced during your stay with us. Please feel free to reach out to us directly if you would like to share any additional details about your experience and/or if you would like to be put into contact with a member of our management team. We sincerely value your business and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Daisy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service Staff cleanliness, front desk did a great job getting my room and family together!
Stayed 1 night in Feb 2024
Response from Social Media Concierge on Feb 26, 2024
Daisy, we thank you so much for spending time to provide us with a review. Our entire team is overjoyed to learn that your stay was top-notch. Whenever you return to Florida, we hope you will pick Rosen Centre again!

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came in for the day and this place was exactly what I needed for a good nights sleep.
Stayed 1 night in Feb 2024
Response from Social Media Concierge on Feb 26, 2024
Terrance, many thanks for your review of your recent stay. It is nice knowing that you had an amazing time with us. We hope that on your future visits to Orlando you make a reservation for Rosen Centre again!

10/10 Excellent

Kanisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Social Media Concierge on Feb 26, 2024
Kanisha, many thanks for your review of your recent stay. It is nice knowing that you had an amazing time with us. We hope that on your future visits to Orlando you make a reservation for Rosen Centre again!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Social Media Concierge on Feb 27, 2024
Angela, thank you so much for taking some time to review us. We are happy that you had an amazing experience staying here. All of us here at Rosen Centre hope to be your hotel of choice for all of your future Orlando visits!

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service in all areas of this hotel was amazing. Easy checkin and the food was wonderful!
Stayed 1 night in Feb 2024
Response from Social Media Concierge on Feb 26, 2024
Barbara, thank you so much for taking some time to review us. We are happy that you had an amazing experience staying here. All of us here at Rosen Centre hope to be your hotel of choice for all of your future Orlando visits!

10/10 Excellent

Ken

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close to convention centre.
Stayed 1 night in Feb 2024
Response from Social Media on Feb 24, 2024
Ken, thank you so much for taking some time to review us. We are happy that you had an amazing experience staying here. All of us here at Rosen Centre hope to be your hotel of choice for all of your future Orlando visits!

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Social Media Concierge on Feb 26, 2024
Alexander, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Centre again for your future Orlando visits!