Ratings based on 1,212 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Perfect hotel flying in & out of Orlando.

Posted Apr 29, 2015
Pros: Location, cleanliness, amenities! Convenience to airport!
Cons: I am very picky and would change nothing!
Location: Restaurants of every kind are close by. Good gas prices, but read the price before entering station. The two closest stations are rip offs!
Beautiful hotel, and suite. Indoor/outdoor heated pool adjacent to glass front bar. Perfect to wind down for an early night's sleep. Their airport shuttle runs 24/7 every 20 minutes. With the non-refundable room rate you cannot go wrong! Starbucks is in the lobby. Also offers items for quick meal in your room.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom T

Convenient, served its purpose

Posted Apr 23, 2015
A little dated and quite a far walk to elevator and room. Room was great, but food and drinks were hugely overpriced. The pool as small, but OK. It served its overall purpose as a convenient place to stay close to airport.
Comment from Hotel Management
Apr 27, 2015 by Sonja, Hotel Management
We were a little surprised that you experienced our recently renovated property as dated but where happy to read that you enjoyed your suite. While we are certainly not competing with resort size pools, our indoor/outdoor pool is of very completive size in this area with its 34,000 gallons. We hope to welcome you back for another convenient stay next time you need to be close to the airport.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom philadelphia

Beautiful hotel, spacious accomodations.

Posted Apr 21, 2015
Pros: Spacious and clean
Cons: Pool area seemed a little dirty but there were very loud children with equally loud parents.
Location: I stayed as overnight for airport. Very convenient. Plenty of places to eat.
Everything wonderful. Pool area was a little dirty
Comment from Hotel Management
Apr 27, 2015 by Sonja, Hotel Management
Thank you for taking the time to share your experience with us. While we do our very best to keep all areas spotless for our guests at all times, we apologize that this proved challenging during this apparently very busy time at the pool. We really loved to hear that everything was wonderful and appreciate your review!
5 out of 5
Recommended
for Everyone
by A verified traveler

Sheraton Airport

Posted Apr 18, 2015
Very nice hotel, nice size rooms, beautifully appointed, close to airport, Sea World, and Universal.
Comment from Hotel Management
Apr 27, 2015 by Sonja, Hotel Management
We enjoyed reading that you appreciated not only our newly renovated suites but also our convenient proximity to the major Orlando attractions. Please come see us again soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom R

Perfect for thevprice

Posted Apr 16, 2015
Great bed and staff. The room was perfect and clean. All over great for the price.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Gretna, NE

Very friendly staff

Posted Apr 12, 2015
Everyone was very friendly, breakfast buffet was very good but not free. Shuttle driver stopped at a gas station so I could get some cough drops for my daughter.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great airport stop

Posted Apr 2, 2015
Pros: Dog friendly!
Location: It's orlando! You can figure it out. A lot of restaurants very close.
Traveling with a small dog next day. We were arriving ahead of schedule, so we called to see if it was possible to get checked in early. No hesitation, they accommodated us and the pup! Great grassy areas. Shuttle to airport. Wonderful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel close to airport

Posted Mar 29, 2015
We were in just for a night to catch a flight out of Orlando. Shuttle service to airport was awesome!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel/employees need to smile~

Posted Mar 17, 2015
The hotel and the facilities are very nice, but the staff needs to smile and be more personable. I was eating there and never asked for a refill, very rushed to get me done with my food, failed to pick up dirty plates The desk clerk was very nice and help until my second night. He was very rude and lost his patience when I asked a question.
Comment from Hotel Management
Mar 26, 2015 by Rosangela-FD Manager, Hotel Management
As a hotel that is known for its outstanding customer service it was certainly disappointing to read that we failed in our desire to exceed your expectations as well as ours. We share all guest comments with our employees and appreciate your candidness since all constructive feedback is used as a learning tool for our team. Please accept our sincere apology. Rosangela – FD Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Manchester England

Great airport hotel

Posted Mar 16, 2015
Shuttle arrived promptly, easy check-in, bar and barsnacks good Shuttle ready after breakfast. What else do you need?