Ratings based on 830 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Rich from Bicester, Oxon

Great hotel, convenient location

Posted Apr 15, 2014
We stayed at this hotel the night before a flight and we're really pleasantly surprised with how nice the room was and his friendly were. The suite was great and our kids slept well on the sofa bed. For the price, I can't recommend this hotel enough.
4 out of 5
Recommended
for Everyone
by Debs from Hudsonville, MI

Lovely Hotel

Posted Apr 15, 2014
Pros: Convenient hotel near airport
Cons: vending machines available on each floor. Not always do you want to run to lobby store.
Location: Convenient hotel near airport. Did not plan for activities durning stay.
Convenient hotel near airport. All you need. Pleasant stay.
5 out of 5
Recommended
for Everyone
by Bob from PEI, Canada

Excellent accomadations

Posted Apr 6, 2014
Pros: close to airport, shuttle service
A little tricky to find but the hotel is excellent
3 out of 5
by Katja from Canada

Saggy bed and stinky hot tub.

Posted Mar 30, 2014
Stayed one night while waiting for a flight. Loved other Sheraton's but was mixed experience with this one. Easy check in. Asked for print out of directions from hotel to airport- given the instructions in reverse from airport to hotel. Just a little thing but didn't notice till half-way to our room. Stayed in one bedroom with two queens - four people and one bed was so saggy my husband and I couldn't get any sleep. Awful for our backs. Great blackout blinds. Only three towels for four people. Noisy as we could hear everything in the next room - talking and shower etc. Good room otherwise. At dinner my son had a specific dietary requirement and the cook actually came out to discuss it with us which was a pleasant surprise. Went to hot tub later in the evening and it STUNK of chlorine to the point I couldn't even get it and it was frothy!!! ick.
Comment from
Jan 2, 2014
Dear Katja, We always appreciate all guest feedback and are thankful for your honest comments. It allows us to share with our team what we are doing well and the areas we need to work on. We were surprised to hear about your remarks regarding the bed since we are used to extremely positive feedback regarding the Sheraton Sweet Sleeper, in addition to having just replaced the mattresses in your room during our recent renovation. If you would be so kind and contact us with your room number, we would appreciate the opportunity to investigate. I can also assure you that the chemical level in both our pool and hot tub is checked several times a day to ensure they are at the required levels. I am sorry that the odor was strong during that particular time. It was very nice of you to mention your pleasant experience regarding your son’s dietary requirements. We certainly hope to see you and your family again next time your travels take you to Orlando.
5 out of 5
Recommended
for Everyone
by Connie from Ithaca, NY

Nice room

Posted Mar 26, 2014
Pros: The pillows were the best I have ever slept on. I would buy them if I could!
We have relatives that live near the airport, so this location was perfect for us. Great room, reasonable rates.
4 out of 5
Recommended
for Everyone
by Aanisah from Florida

Very Nice Hotel

Posted Mar 25, 2014
We stayed in a suite and it was gorgeous. Very comfortable king size bed and beautiful decor with a desk to set up ur laptop and microwave, fridge and room safe. Only down side is the breakfast buffet is not included in the room rate which they don't tell you until you have already fixed a plate and they bring you the check. The breakfast wasn't even worth what we spent on it. Another thing is you have to pay per day for wi-fi which we knew but we didn't know it was also per device. There could also be more parking but they were still finishing up renovations. The staff was polite and they have computers for guests and it was near plenty of restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler

very good hotel near the airport.

Posted Mar 20, 2014
Pros: Location to the airport.
Were pleased with the cleanliness and friendliness of the hotel. Our room was spacious and quiet resulting in a very comfortable night of sleep.
4 out of 5
Recommended
for Everyone
by Shan from NY

Nice Hotel near Airport

Posted Mar 18, 2014
Pros: Clean, comfortable and good price
Nice hotel close to airport and plenty of restaurants close to choose from. The Hotel was clean and staff was pleasant.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice stay

Posted Mar 17, 2014
Very nice, clean, comfy beds, close to airport, helpful staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

My 2 day leisure stay

Posted Mar 15, 2014
Pool area somewhat dull but very clean and professional hotel overall.