Ratings based on 1,559 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from w

Beautiful and spacious villas

Posted Jul 11, 2014
A very spacious and elegant villa, with a complete area to sports
4 out of 5
Recommended
for Everyone
by A verified traveler from M

Great place for kids

Posted Jul 8, 2014
Great place to stay . Nice rooms and pools . Tiki bar had excellent hamburgers and fries.
Comment from Hotel Management
Jul 9, 2014 by Dassie, Hotel Management
Thank you for taking the time to write and share your comments, recommendations and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with our Expedia Partner, giving us the opportunity to escalate your praises to the Food and Beverage Director! We are pleased to learn that you enjoyed bodacious burger and fries, everyone's favorite!. We invite you to come again, as we are very excited to share that our Welcome Center, Zimmies Restaurant and Mini Golf will be renovated from September to December of this year. At the same time we will be adding a new Sheraton Fitness Center, programmed by EXOS at our Spa Recreation Center. Our team will share all the new and improved aesthetics during your Welcome Experience. We look forward to exceeding your expectations while providing personal service throughout your stay. Thanks again for your gift of feedback! We are here to serve you and we thank you for your contributions to this review. Best Wishes, Dassie Resort Management Team.
3 out of 5
by A verified traveler from Australia

Nice Rooms rest needs work

Posted Jul 3, 2014
Nice, large rooms with good facilities. Check in is very slow and then they send you to the Concierge on some pretext where you are subjected to a time share sales job! What!!! Restaurants have awfull food and are best avoided!
Comment from Hotel Management
Jul 3, 2014 by Dassie, Hotel Management
Thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort, a Timeshare Vacation Resort. We thank you for sharing your experience with our Expedia Partner, giving us the opportunity to escalate your concerns. We are pleased to learn that you appreciated the villa accommodation and the amenities. However, we apologized to you for the wait during your Welcome Experience. Our Front Office Team takes care of our owners and guests who may have a variety of questions, we have to demonstrate care and consideration to every owner and guest! Our Marketing Team's mission is to ensure our owners and guests are invited to a Starwood Product Presentation for updates and benefits. While the invite is not obligatory, it provides a choice to for our new owners and potential owners to gathering pertinent information on the Starwood Vacation Network! We are sorry to disappoint you in our family-style restaurant menu. We have worked very hard to provide excellent choices of healthy and nutritious options. Yes, we understand the healthy "color your plate" options are not for everyone! It was our pleasure to host you and serve you, and hope you will return soon as we have some new enhancements in 2014. We are very excited to share that our Welcome Center, Zimmies Restaurant and Mini Golf will be renovated from September to December of this year. At the same time we will be adding a new Sheraton Fitness Center, programmed by EXOS at our Spa Recreation Center. Our team will share all the new and improved aesthetics during your Welcome Experience. We look forward to exceeding your expectations while providing personal service throughout your stay. Thanks again for your gift of feedback! We are here to serve you and we thank you for your contributions to this review. Best Wishes, Dassie Resort Management Team.
5 out of 5
Recommended
for Everyone
by A verified traveler

Sheraton Vistana resort Orlando

Posted Jul 1, 2014
What a beautiful location. Excellent facilities. Amazing staff. I would recommend this hotel for sure.
Comment from Hotel Management
Jul 3, 2014 by Dassie, Hotel Management
Thank you for taking the time to write and share your comments, recommendations and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with our Expedia Partner, giving us the opportunity to escalate your praises. Our caring and professional staff makes the difference, our mission is to ensure our guests are safe and comfortable. It was our pleasure to host you and serve you, and hope you will return soon as we have some new enhancements in 2014. We are very excited to share that our Welcome Center, Zimmies Restaurant and Mini Golf will be renovated from September to December of this year. At the same time we will be adding a new Sheraton Fitness Center, programmed by EXOS at our Spa Recreation Center. Our team will share all the new and improved aesthetics during your Welcome Experience. We look forward to exceeding your expectations while providing personal service throughout your stay. Thanks again for your gift of feedback! We are here to serve you and we thank you for your contributions to this review. Best Wishes, Dassie Resort Management Team.
4 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Great hotel close to Disney.

Posted Jun 30, 2014
The resort is great. The only negatives were slow to no wifi and hard beds. The pool, restaurants, and hotel staff were great.
Comment from Hotel Management
Jul 1, 2014 by Dassie, Hotel Management
Thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with our Expedia Partner, giving us the opportunity to escalate your praises and concerns. We are hopeful you reported the internet issues for a solution. For your awareness, The resort offers complimentary internet services at our Link@Sheraton, located at the Market Place, plus our Business Center located in the Fountains Recreation Center ; to help our guests stay connected. Please know that our brand signature "Sweet Sleeper" has received rave reviews for comfort. We are sorry to learn that you found them to be "hard" We are hopeful this incident will not dampen your spirits, as we are very excited to share that our Welcome Center, Zimmies Restaurant and Mini Golf will be renovated from September to December of this year. At the same time we will be adding a new Sheraton Fitness Center, programmed by EXOS at our Spa Recreation Center. Our team will share all the new and improved aesthetics during your Welcome Experience. We look forward to exceeding your expectations while providing personal service throughout your stay. Thanks again for your gift of feedback! We are here to serve you and we thank you for your contributions to this review. Best Wishes, Dassie Resort Management Team.
5 out of 5
Recommended
for Everyone
by A verified traveler from buffalo, ny

Convenient central location

Posted Jun 30, 2014
The hotel has plenty of activities to keep kids entertained. Perfect for families not in town to visit Disney.
Comment from Hotel Management
Jul 1, 2014 by Dassie, Hotel Management
Thank you for taking the time to write and share your comments of the Sheraton Vistana Resort. We thank you for sharing your experience with our Expedia Partner, giving us the opportunity to escalate your accolades for the Fun Team. They pride themselves in entertaining our guests with a variety of activities, live shows and crafts. Plus Magic and Mayhem Show on Wednesday and Thursday evenings is a huge hit! The Sheraton Vistana Resort is a family-oriented resort, and we love to entertain the entire family. We are very excited to share that our Welcome Center, Zimmies Restaurant and Mini Golf will be renovated from September to December of this year. At the same time we will be adding a new Sheraton Fitness Center, programmed by EXOS at our Spa Recreation Center. Our team will share all the new and improved aesthetics during your Welcome Experience. We look forward to exceeding your expectations while providing personal service throughout your stay. Thanks again for your gift of feedback! Best Wishes, Dassie Resort Management Team.
4 out of 5
Recommended
for Families
by A verified traveler from Bermuda

Posted Jun 29, 2014
Pros: Pools for days
Cons: Nothing. Perfect!
Location: Parks. Food. What else can I say. Oh shopping !
Nice resort. Close to parks. Best Chinese food. Logos garden.
Comment from Hotel Management
Jul 3, 2014 by Dassie, Hotel Management
Thank you for taking the time to write and share your comment and impression of the Sheraton Vistana Resort. We thank you for sharing your experience with our Expedia Partner, and we appreciate your selecting the Sheraton VIstana Resort, all the way from Bermuda.. We want to welcome you again! It was our pleasure to host you and serve you, and hope you will return soon as we have some new enhancements in 2014. We are very excited to share that our Welcome Center, Zimmies Restaurant and Mini Golf will be renovated from September to December of this year. At the same time we will be adding a new Sheraton Fitness Center, programmed by EXOS at our Spa Recreation Center. Thanks again for your gift of feedback! Best Wishes, Dassie Resort Management Team.
5 out of 5
Recommended
for Everyone
by B from Chicago

Disney Vacay

Posted Jun 23, 2014
This place is conveniently located near the Disney Parks. We will definitely stay here again. Awesome selection of amenities. The pools are great. Our kids 4 and 6 loved this place. They kept calling it home. This place offers a shuttle to the parks. Reservations are required. We drove to the parks since this was more convenient for our party.
Comment from Hotel Management
Jun 28, 2014 by Dassie, Hotel Management
Thank you for taking the time to write and share your comments, recommendations and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with our Expedia Partner, giving us the opportunity to escalate your praises. We are proud when you call the Sheraton Vistana Resort your home away from home, it is our delight that you feel special, safe and comfortable. Thanks for considering this Resort, your vacation destination and we look forward to host you again soon. We are very excited to share that our Welcome Center, Zimmies Restaurant and Mini Golf will be renovated from September to December of this year. At the same time we will be adding a new Sheraton Fitness Center, programmed by EXOS at our Spa Recreation Center. Our team will share all the new and improved aesthetics during your Welcome Experience. We look forward to exceeding your expectations while providing personal service throughout your stay. Thanks again for your gift of feedback! We are here to serve you and we thank you for your contributions to this review. Best Wishes, Dassie Resort Management Team.
4 out of 5
Recommended
for Everyone
by Russ from Cleveland

Very nice condo complex close to disney

Posted Jun 23, 2014
Pros: room was awesome for an extended stay. tight security to get in to the complex. Very quiet. Nice pools and facilities for little kids
Check in was a bit of a hassle, didnt like the time share pitch but everything else was fantastic
5 out of 5
Recommended
for Everyone
by A verified traveler from Guatemala

Rooms are perfect. Excellent location

Posted Jun 22, 2014
Pros: The room space, appearance and condition, cleanliness, location. Very well kept.
Cons: Redecorate the lobby. And maybe ask before giving the rooms if people are ok with having to climb stairs to their rooms.
Location: Very near to the Premium outlets, Restaurants and a few miles away from parks.
We booked a two-bedroom villa. The room was spacious. The master bedroom very comfortable. With access to the balcony. The bathroom has hies and hers sinks but one is outside so it was perfect. The other bedroom had two double beds. There is another bathroom for this room. There is a washer/dryer. The living room is nice with a small dining table next to it. The kitchen has everything you need. There is a small balcony with a table for 4 which is enclosed to keep away the mosquitoes. We did not get to see the whole resort but I definitely recommend this hotel. The only thing that I didn't read anywhere was that there are no elevators. Each module of villas has three floors and you have to go up the stairs. So if you plan a vacation and don't want to go up and down the stairs with your luggage, shopping, sleeping kids, etc ask for rooms on the lower levels. Other than that the rooms are perfect and in excellent conditions. At least our rooms. Don't be fooled by the appearance of the hotel lobby. It's nothing like the rooms. They should update the lobby a little. It doesn't do any justice to the resort.
Comment from Hotel Management
Jun 27, 2014 by Dassie, Hotel Management
Thank you for taking the time to write and share your comments, recommendations and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with our Expedia Partner, giving us the opportunity to escalate your praises. There are elevators for Cascades and Lakes Phases, our Bell Service Team is always available to assist with luggage and kids. Please know that our Guest Services Team will be happy to oversee your villa accommodation on your next trip. We are very excited to share that our Welcome Center, Zimmies Restaurant and Mini Golf will be renovated from September to December of this year. At the same time we will be adding a new Sheraton Fitness Center, programmed by EXOS at our Spa Recreation Center. Our team will share all the new and improved aesthetics during your Welcome Experience. We look forward to exceeding your expectations while providing personal service throughout your stay. Thanks again for your gift of feedback! We are here to serve you and we thank you for your contributions to this review. Best Wishes, Dassie Resort Management Team.