Ratings based on 1,658 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

meeting family for a few days

Posted Aug 19, 2014
Pros: the cleanliness and staff.
Cons: make our stay longer!!
Location: all the parks - Disney, epcot, seaworld, universal - we did them all with help from the bus service from Vistana.
the staff was great - I had been at your resort in the past but now brought my family. The pool, the villas, the landscaping - all pristine! we enjoyed ourselves very much. the bus trolly to and from the parks too, all the staff very very respectful and thoughtful. thank you.
Comment from Hotel Management
Aug 23, 2014 by Dassie, Hotel Management
Thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with our Expedia Partner, giving us the opportunity to escalate your praises. We appreciate your loyalty to the Resort! We are also pleased to know that you invited your family to feel and share the ambiance, while making their personal memories! Your valuable comments will be definitely shared with the Management Team. We are very excited to share that our Welcome Center, Zimmies Restaurant and Mini Golf will be renovated from September to December of this year. At the same time we will be adding a new Sheraton Fitness Center, programmed by EXOS at our Spa Recreation Center. Our team will share all the new and improved aesthetics during your Welcome Experience. We look forward to exceeding your expectations while providing personal service throughout your stay. Thanks again for your gift of feedback! Best Wishes, Dassie Resort Management Team.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Great family resort

Posted Aug 7, 2014
Nice resort with 7 different pools. Nice tennis and basket ball courts. Kept my teens entertained
Comment from Hotel Management
Aug 9, 2014 by Dassie, Hotel Management
Thank you for taking the time to write and share your comments, impressions and views of the Sheraton Vistana Resort. Your genuine feedback shared with our Expedia Partner, is appreciated Our Fun Team is energized and motivated to entertain our guests. Our Weekly Calendar is unique and involves all ages with something to do! We are hopeful you will make this resort your home resort as we are embarking on major improvements! This year, we are excited to share that our Welcome Center, Zimmies Restaurant and Mini Golf will be renovated from September to December of this year. At the same time we will be adding a new Sheraton Fitness Center, programmed by EXOS at our Spa Recreation Center. Our team will share all the new and improved aesthetics during your Welcome Experience. We look forward to exceeding your expectations while providing personal service throughout your stay. Thanks again for your gift of feedback! Best Wishes, Dassie Resort Management Team.
5 out of 5
Recommended
for Families
by A verified traveler from PVE, CA

Posted Aug 7, 2014
Pros: Lots of activities for kids. Beds are excellent.
Cons: Pls stock the toiletries for the loo. Or just put on the website that the villas don't come furnished w/ shampoo and soap and laundry detergent.
Location: Lots! Disneyworld, Epcot, Downtown Disney, Typhoon Lagoon, Universal... there are so many things to do. Try the Irish pub at Downtown Disney. Yum!
Really comfortable rooms. Staff is quite accommodating. Love the comfort of a villa with the flexibility of having a kitchen and still order room service. Wish the amenities in the bathroom were there- shampoo, conditioner, etc. but otherwise a very clean room, fully equipped kitchen (which we never had the chance to use- the coffee machine was aces!), nice duvet bed and even a patio. It was a well rested stay.
Comment from Hotel Management
Aug 12, 2014 by Dassie, Hotel Management
Thank you for taking the time to write and share your comments, recommendations and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with our Expedia Partner, giving us the opportunity to escalate your praises. We are delighted that you felt rested, enjoyed your stay and felt comfortable. While the Resort does not supply shampoo/conditioners, we offer a complimentary set – simply tell our team about your needs and we will be happy to deliver to your villa! We are hopeful you will return soon as we are very excited to share that our Welcome Center, Zimmies Restaurant and Mini Golf will be renovated from September to December of this year. At the same time we will be adding a new Sheraton Fitness Center, programmed by EXOS at our Spa Recreation Center. Our team will share all the new and improved aesthetics during your Welcome Experience. We look forward to exceeding your expectations while providing personal service throughout your stay. Thanks again for your gift of feedback! We are here to serve you and we thank you for your contributions to this review. Best Wishes, Dassie Resort Management Team.
4 out of 5
Recommended
for Families
by A verified traveler from newmarket

nice resort closse to everything

Posted Aug 4, 2014
Cons: Lobby needs some updating .
Location: premium outlets very close bye. very close to disney
excellent location, with nice grounds. Clean pools , large suites ,very clean excellent staff. full kitchen ,very quite.
Comment from Hotel Management
Aug 9, 2014 by Dassie, Hotel Management
Thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with our Expedia Partner, giving us the opportunity to escalate your praises for the entire resort! Your genuine comments for our landscaping crew will be escalated with take pride to our entire team who prepared your villa, the pools and the grounds for your enjoyment. We are hopeful you will return soon as we are very excited to share that our Welcome Center, Zimmies Restaurant and Mini Golf will be renovated from September to December of this year. At the same time we will be adding a new Sheraton Fitness Center, programmed by EXOS at our Spa Recreation Center. Our team will share all the new and improved aesthetics during your Welcome Experience. We look forward to exceeding your expectations while providing personal service throughout your stay. Thanks again for your gift of feedback! We are here to serve you and we thank you for your contributions to this review. Best Wishes, Dassie Resort Management Team.
5 out of 5
Recommended
for Everyone
by A verified traveler from Newjersey

Awesome resort.Perfect for Disney.

Posted Aug 4, 2014
I have been to Orlando couple of times and stayed in many hotels/resorts. I must say this is best if you are planning to stay with family. Couple of things about this resort 1. Awesome Location 2. Safe and Freindly neighborhood 3. Great pools and restaurants 4. Great Staff My kids already started calling this as their second home. This is my favourite place to stay in Orlando.
Comment from Hotel Management
Aug 9, 2014 by Dassie, Hotel Management
Thank you for taking the time to write and share your comments, recommendations and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with our Expedia Partner, giving us the opportunity to escalate your praises. Thank you for pinpointing some additional accolades for the Sheraton Vistana Resort, where the team takes pride to ensure guests and owners are treated like family. Now that you have a favorite destination spot, we are looking forward to host you again soon! We are very excited to share that our Welcome Center, Zimmies Restaurant and Mini Golf will be renovated from September to December of this year. At the same time we will be adding a new Sheraton Fitness Center, programmed by EXOS at our Spa Recreation Center. Our team will share all the new and improved aesthetics during your Welcome Experience. We look forward to exceeding your expectations while providing personal service throughout your stay. Thanks again for your gift of feedback! Best Wishes, Dassie Resort Management Team.
5 out of 5
Recommended
for Everyone
by A verified traveler

close to disney

Posted Jul 24, 2014
really a good hotel,everything just great,i will choose here next time!!!
Comment from Hotel Management
Jul 26, 2014 by Dassie, Hotel Management
Thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with our Expedia Partner, giving us the opportunity to escalate your praises. It is a delight to learn that we have met your expectations in all categories! This is our Mission ! Next time you arrive, you will notice some great enhancements, such as the Welcome Center, Zimmies Restaurant and Mini Golf area, plus a new Sheraton Fitness Center, programmed by EXOS at our Spa Recreation Center. We are here to serve you and we thank you for your contributions to this review. Thank you again for this wonderful feedback! Best Wishes, Dassie Resort Management Team.
5 out of 5
Recommended
for Everyone
by A verified traveler from Syracuse, NY

Nice place, don't use phone in room to make calls.

Posted Jul 22, 2014
We have no complaints about this property. Everything is well kept. We had the two bedroom unit. 2nd bedroom had 2 double beds which was nice for our son and nephew to stretch out. Plus the 2nd bathroom was nice to have. Kitchen was nice with all appliances you need. We had a dinning room table, living room, and screened in porch. Both bedrooms had there own flat screens, and also one in living room. Which living room had a Bose sound system with it. We did not opt to have house cleaning everyday, so when we needed anything we called and they were there within 10 min or less every time. My comment on phone calls was because my phone had bad connection so I needed to make a couple important calls so I used in room phone. 18 min for $110.00 . Only want to warn you. They did reduce it to just under half, but that's still crazy. Other than that nice property with good amenities. Also close to everything Orlando has to offer. Definitely recommend it. We were there for 2 weeks.
Comment from Hotel Management
Jul 26, 2014 by Dassie, Hotel Management
Thank you for taking the time to write and share your comments and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with our Expedia Partner, giving us the opportunity to escalate your praises and your concern regarding the telephone charges. We are glad you brought it our attention and received clarification how the charges applied. Overall, we are delighted that you enjoyed the accommodations, resort and villa amenities. It will be our pleasure to host you again as we are very excited to share that our Welcome Center, Zimmies Restaurant and Mini Golf will be renovated from September to December of this year. At the same time we will be adding a new Sheraton Fitness Center, programmed by EXOS at our Spa Recreation Center. Our team will share all the new and improved aesthetics during your Welcome Experience. We look forward to exceeding your expectations while providing personal service throughout your stay. Thanks again for your gift of feedback! Best Wishes, Dassie Resort Management Team.
3 out of 5
Recommended
for Families
by A verified traveler

Good for a family

Posted Jul 21, 2014
Pros: Close to Disney, room size ok
Cons: See above
Hotel ok but a little tired looking, quality of maid service mixed, get to pool early to reserve seats, but hotel should not allow people to do this . Gym lacking facilities and equipment. Would be good if they gave you a welcome pack of basics on arrival
5 out of 5
Recommended
for Everyone
by A verified traveler from w

Beautiful and spacious villas

Posted Jul 11, 2014
A very spacious and elegant villa, with a complete area to sports
4 out of 5
Recommended
for Everyone
by A verified traveler from M

Great place for kids

Posted Jul 8, 2014
Great place to stay . Nice rooms and pools . Tiki bar had excellent hamburgers and fries.
Comment from Hotel Management
Jul 9, 2014 by Dassie, Hotel Management
Thank you for taking the time to write and share your comments, recommendations and impressions of the Sheraton Vistana Resort. We thank you for sharing your experience with our Expedia Partner, giving us the opportunity to escalate your praises to the Food and Beverage Director! We are pleased to learn that you enjoyed bodacious burger and fries, everyone's favorite!. We invite you to come again, as we are very excited to share that our Welcome Center, Zimmies Restaurant and Mini Golf will be renovated from September to December of this year. At the same time we will be adding a new Sheraton Fitness Center, programmed by EXOS at our Spa Recreation Center. Our team will share all the new and improved aesthetics during your Welcome Experience. We look forward to exceeding your expectations while providing personal service throughout your stay. Thanks again for your gift of feedback! We are here to serve you and we thank you for your contributions to this review. Best Wishes, Dassie Resort Management Team.