Ratings based on 2,246 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Stoneville, NC

Big and roomy, two bathrooms very helpful

Posted May 27, 2015
Pros: Large rooms and bathrooms
Cons: Extra towels
Location: Disney Parks in Florida
Great place to stay, great location, good price, helpful staff
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely not fabulous

Posted May 24, 2015
The check-in was slow. Long line and not enough desk agents. But when I finally got to the desk, the person was very friendly and helpful. I got the expected pitch to attend a sales meeting about their time share program. They were a bit pushy. That was a turn off. Had the option to give up daily maid service for free breakfast for 2 every morning. We took this option. Loved it. Hot breakfast buffet was good. And when we needed fresh towels, we called and asked. They were brought to us right away. Great deal for us.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sp. Grove,Alberta, Canada

Grandaughter and Nanas and Mom Trip To Disney

Posted May 23, 2015
Pros: The locations of the two pools close to us, The porch, just about everthing.
Cons: House cleaning I found a few things I wished I had not.
Location: Good location, resort offers buses to two parks and then you can transfer .When at the resort we were in the pool.
We got to the resort and meet a very nice man at the frount desk he checked us in and called the van to take us to our room. They have a great service that picks you up and will take you to any place on the property. We got to our suite and were Very Pleased, my favorite place was the screened in porch over looking the lake. I called expedia, I like talking to people and the young man I talked to knew I was a Nana and we like to swim. He placed us on the ground level and close to the pool.Things I would never have thought off He planned our vacation much better than I could have Thank You. The ONLY disappointing aspect was the cab company the resort uses. They do not have meters and there prices are much higher. We figured this out a couple of days in so we found a company that uses meters which lowered the cost. We were sad to leave,If I go back to Orlando I will stay at the Sheraton same room. Thank You again to the Lad who planned our trip you were a blessing.
Comment from Hotel Management
May 26, 2015 by das, Hotel Management
We thank you for taking the time to write and share your comments on your recent vacation at the Sheraton Vistana Resort. We are glad you have arrived here safely from Alberta, and appreciate your choosing the Sheraton Vistana Resort to spend your vacation. Your comments shared with our Expedia Partner is also appreciated, as it allows the Management Team to share your praises and comments on the resort. It is a delight to know that you enjoyed the spacious and comfortable villa, and all the amenities, even a vacation planner who took care of your preferences, requests and needs. Your opinion matters, some guests prefers meters others feel comfortable with a flat rate. Our reputable transportation company have served us loyally for years and they are safe, reliable and honest. We invite you to come back soon to enjoy all the amazing enhancements!. We hope you enjoyed dining in our family style restaurant, Zimmies which was recently renovated to offer you a spacious and inviting atmosphere. We look forward to exceeding your expectations while providing personal and memorable service throughout the years. Please check out your next vacation destination, or the monthly photo sweepstakes contest for a chance to win this month’s prize and a get-away vacation, or just upload your favorite photo. You can view our website at starwoodvacationnetwork.com/photo. Thanks again for your gift of feedback. Please take a few minutes to complete the Starwood Survey coming to you via email. We invite you to share your opinions or even tell us how we can improve your next stay. Best Wishes, Dassie Resort Management Team.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Beautiful and very comfortable!

Posted May 21, 2015
We knew we chose a nice place, but never expected for it to be this nice. The people there were kind and courteous, and the facilities had everything we needed and then some. Thanks for the great experience. Will do it again!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Canada

Great property close to Disney but...

Posted May 21, 2015
I was pleasantly surprised at how great the villas were and how well kept the property was. Lots of pools. Food was good and not overpriced. The market place had everything I needed for the kitchen inside the villa and more. My only complaint, which is a big one is the shuttle service to Disney. They will tell you it goes to 4 parks. It does NOT. They go to Epcot and Animal Kingdom with only a few departure times to Epcot (one to AK) and only a few back from Epcot (one back from AK). The latest shuttle doesn't accommodate the later hours of Magic Kingdom. So in order to get back by shuttle you would have to leave before fireworks. I had to uber and taxi a lot more than I wanted to. So keep in mind that you may have some expenses for travel if you are relying on the shuttle. It ended up being late a few times, and went to 3 other hotels during drop off - something no one mentioned. Make sure to get a copy of the schedule before you book and remember that you have to use other Disney transport to get to Hollywood Studios and Magic Kingdom, which can end up taking quite a bit of time out of your day. Otherwise, nice place! Also, if you're under 25, they do not hassle you about their time share.
Comment from Hotel Management
May 26, 2015 by das, Hotel Management
We thank you for taking the time to write and share your comments on your recent vacation at the Sheraton Vistana Resort. We are glad you have arrived here safely and appreciate your choosing the Sheraton Vistana Resort to spend your vacation. Your comments shared with Expedia Partner is also appreciated, as it allows the Management Team to share your praises and comments on the resort. We highly encourage guests to review their Shuttle Schedules, as the time table changes. Our Ticket and Transportation ensures all guests who purchase tickets are cognizant of the departure/location and stops and final destination. Thanks for the heads up and clarification as the bus route may be longer due to heavy traffic. The last bus leaves Epcot at 10:30 PM. (bus lane #44) It is a delight to know that you enjoyed the spacious and comfortable villa, and all the amenities. We invite you to come back soon to enjoy all this amazing resort with caring and reliable staff. Be sure to tell your friends that the Bus Schedule changes seasonally. We look forward to exceeding your expectations while providing personal and memorable service throughout your stay. Thanks again for the Gift of Feedback. Best Wishes, Dassie Resort Management Team.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Orlando

Check out time

Posted May 18, 2015
Great rates and room. The checkout time however needs to be changed. 10 a.m. checkout is not reasonable at all.
Comment from Hotel Management
May 26, 2015 by das, Hotel Management
We thank you for taking the time to write and share your comments on your recent vacation at the Sheraton Vistana Resort. We are glad you have arrived here safely and appreciate your choosing the Sheraton Vistana Resort to spend your vacation. Your comments shared with Expedia Partner also appreciated. Thank you for your opinion about the check out time, and hopefully it was not an inconvenience for you. The Resort is a timeshare vacation ownership. Our turn around time to prepare for the next owner takes over 3 hours, and not every guest departs at 10:00am. Thanks again for your gift of feedback. Please take a few minutes to complete the Starwood Survey coming to you via email. We invite you to share your opinions or even tell us how we can improve your next stay. Best Wishes, Dassie Resort Management Team.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom cairo, egypt

Graduation party

Posted May 18, 2015
The vacation was recommended by another family so it was a surprise to us. The experience was a life time one, the facilities are excellent despite the staff being immature.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom nj

Perfect for families

Posted May 13, 2015
This was our second stay at this hotel and I can't wait to go back. This is honestly the perfect spot for families with little ones. I can't wait to go back!
Comment from Hotel Management
May 26, 2015 by das, Hotel Management
We thank you for taking the time to write and share your comments on your recent vacation at the Sheraton Vistana Resort. We cannot wait to welcome you back! We are glad you have arrived here safely and appreciate your choosing the Sheraton Vistana Resort to spend your vacation. Your comments shared with Expedia Partner also appreciated. It is a delight to know that you enjoyed the spacious and comfortable villa, and all the amenities. We look forward to exceeding your expectations while providing personal and memorable service. Thanks again for your gift of feedback. Please take a few minutes to complete the Starwood Survey coming to you via email. We invite you to share your opinions or even tell us how we can improve your next stay. Best Wishes, Dassie Resort Management Team.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Omaha NE

Close to all the parks

Posted May 11, 2015
Pros: Lots of activities for everyone to participate in such as swimming pools, hot tub, playground, putt putt golf and more.
Location: Close to Seaworld and the Disney Parks
The two bedroom suite was more than I could have asked for. It was spacious, clean and updated. The kitchen had every amenity we could think of. The staff was very helpful and kind.
Comment from Hotel Management
May 26, 2015 by das, Hotel Management
We thank you for taking the time to write and share your comments on your recent vacation at the Sheraton Vistana Resort. We are glad you have arrived here safely and appreciate your choosing the Sheraton Vistana Resort to spend your vacation. Your comments shared with Expedia Partner also appreciated. It is a delight to know that you enjoyed the spacious and comfortable villa, and all the amenities. We invite you to come back soon to enjoy all the amazing enhancements!. We are pleased that our staff welcomed you and made you feel special. We look forward to exceeding your expectations while providing personal and memorable service. Thanks again for your gift of feedback. Please take a few minutes to complete the Starwood Survey coming to you via email. We invite you to share your opinions or even tell us how we can improve your next stay. Best Wishes, Dassie Resort Management Team.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom PEI, Canada

Nice hotel, very close to Disney

Posted May 11, 2015
Resort has nice, large villas fully equipped. Washer and dryer very useful when travelling with kids. Lots of stuff to do on the resort and very close to all major attractions and shopping.