Ratings based on 2,310 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from A

Nice hotel

Posted Jun 29, 2015
The hotel experience was great, but there was a lack of outdoor trash bins to accommodate the amount of guests.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 29, 2015
My experience was so nice I will definitely stay again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Nice resort

Posted Jun 25, 2015
Beautiful place to stay, close to everything..we rented a two bedrooms and we liked it, the only thing that is hard is when you are on the third floor no elevator, otherwise its all good
4 out of 5
Recommended
for Everyone
by A verified traveler from Venezuela

Father's Day week

Posted Jun 22, 2015
Pros: Simple, everything!
Cons: Teach the cleaners people be more polite ( we are on vacation), we decide our time and when to leave the room not them!
Location: Right place ! Everything is close by ( if you have a car)
There was a great vacation with my family!! Stay together doing what everyone wants to do all in the same place!! the best week of my life!
Comment from Hotel Management
Jun 30, 2015 by das, Hotel Management
We thank you for taking the time to write and share your comments on your recent vacation at the Sheraton Vistana Resort. We are glad you have arrived here safely and appreciate your choosing the Sheraton Vistana Resort to spend your vacation. Your comments shared with Trip Advisor is also appreciated, as it allows the Management Team to share your praises. It is with regret to learn that our Housekeeping Team did not display politeness. Please know that your comments were already shared for awareness and focus. You are correct, you get to decide when you leave the villa, however our housekeeping team are on schedule to prepare the villa after 10:00am. If our team have imposed on your time, please accept our humble apologies. It is a delight to know that you enjoyed the spacious and comfortable villa, with convenient amenities. Great that you have made it the “BEST WEEK” We are hopeful you continue to spend your time here and we promise to take extra great care of you and your family. Please allow me to oversee your vacation needs and ensure you are totally impressed with our overall service. Thanks again for your gift of feedback. Please take a few minutes to complete the Starwood Survey coming to you via email. We invite you to share your opinions or even tell us how we can improve your next stay. Best Wishes, Dassie Resort Management Team.
5 out of 5
Recommended
for Everyone
by A verified traveler from bahamas

Really nice hotel

Posted Jun 21, 2015
Hotel is really nice, clean and has modern amenities and comes with dishware etc. The only problem I had wast that the twin bedroom was warm compared to the rest of the villa rooms. For some reason the vent wasn't pushing out enough air to cool the room.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Beautiful resort not to far from Disney

Posted Jun 16, 2015
I had a great stay at the Sheraton vistana resort with my family .. my kids enjoyed them selves as well... Nice pools basketball court gym game room & restaurants...I plan to go back soon
5 out of 5
Recommended
for Everyone
by A verified traveler from pinellas park, fl

Beautiful place

Posted Jun 15, 2015
Place was gorgeous would recommend this location to anyone staying in the Orlando area
Comment from Hotel Management
Jun 16, 2015 by das, Hotel Management
Thank you for taking the time to write and share your experience at the Sheraton Vistana Resort. We appreciate your feedback shared with Expedia Partner, as it allows our Management to share this wonderful, positive praise with the team members who have prepared for your arrival. Thank you again for selecting the Sheraton Vistana Resort, we look forward to welcome you again soon. Best Wishes for a safe summer. Dassie Resort Management, Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Bronx, NY

Amazing hotel right in the middle of it all

Posted Jun 15, 2015
I have been staying at this hotel for over 15 years. Always a wonderful experience. I noticed many new renovations that make this place even more welcoming. Staff is very friendly, rooms are always clean, and it's quiet! This place has it all and is right in the middle of vacation central in Orlando. I highly recommend this Resort if you want to go on vacation and feel right at home.
4 out of 5
Recommended
for Families
by A verified traveler

Sheraton Vistana Resort & Villas

Posted Jun 12, 2015
Pros: Staff was courteous. Villa room was spacious / clean. Multiple pools to use.
Cons: This is a timeshare property. Need this notice in bold letters in advertising.
Location: Disney theme parks are 15 minute drive from hotel. Outlet malls are close as well.
Staff was welcoming and accommodating upon arrival. Very large property. We rented a villa. It was spacious, clean and comfortable and had a screened in porch with ceiling fan. 15 minute drive to Disney parks. Negative was that after check-in, we were routed to a concierge who attempted to book us for the timeshare presentation. This property is part of the Sheraton timeshare group which was not made clear on website.
Comment from Hotel Management
Jun 15, 2015 by das, Hotel Management
We thank you for taking the time to write and share your personal experience with our Expedia Partner. We are delighted to learn that you enjoyed your spacious villa, prepared for your arrival! Part of our welcome experience, is to share an invite for our guests and owners to participate in Starwood Network Benefits, it is optional! In the future please tell our team and your name will be removed from our Gifting List. Sheraton Vistana Resort, is a timeshare vacation property, and while we have an obligation to accommodate our owners, we offer services to nightly/ rental guests whereby they too have an opportunity to enjoy the comfort, ambiance and service of one of the 10 most favored family resort! We thank you for allowing our team to serve you. Best Wishes Dassie Resort Management Team
4 out of 5
Recommended
for Families
by A verified traveler from MO

Large 1 bedroom unit close to Disney world

Posted Jun 11, 2015
Pros: We liked how spacious the unit was. It had a complete kitchen.
Cons: A second bathroom would be helpful since we had 5 people in the villa. Also the shuttle was free but the times were limited. We ended up driving.
Location: It was very close to Disney world and shopping.
The unit was very nice. It was completely stocked with everything you need.
Comment from Hotel Management
Jun 15, 2015 by das, Hotel Management
We thank you for taking the time to write and share your wonderful experience with Expedia Partner. We take pride in delivering upscale service. We are delighted that you found the Sheraton VIstana Resort your vacation destination. Looking forward to host you again soon. Best Wishes, Dassie Resort Management Team.