Ratings based on 1,804 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travelerfrom Barbados

Fantastic resort for family vacation

Posted Apr 21, 2015
Pros: Spacious rooms and bathrooms. Nice balcony with nice view of water and green areas. Pool areas fantastic for children.
Cons: Did not have issues. Minor requests were solved.
Location: Supermarket within walking distance. Disney parks and water park short drive away. I-Trolley in front of hotel entrance. Beautiful surroundings.
We had a wonderful vacation at this hotel. Stayed for 8 days in a 2-bedroom villa. Very family friendly hotel with fantastic pool areas. We went to the Disney parks but also had several whole days at the hotel in and around the pool areas and playgrounds. Will definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta, GA

Posted Apr 20, 2015
The experience was extremely enjoyable from beginning to end. The staff was very informative and there were plenty of incentives with staying at the Sheraton. At the end of our stay, we attended the timeshare meeting, which we didn't buy into, but there were some really good deals. There were plenty of amenities and the food was delicious and the location was PERFECT. It was 5 minutes from Sea World (if that) and 10-15 to Universal Studious and Walt Disney World. The room itself was perfect down to the last detail. We stayed in a one bedroom/one bathroom with three people on the one bed. It was a very spacious bed and bedroom. Even if we didn't all intend to share the bed, there was a pullout couch in the living room. The room also came with a full kitchen and dining table. The kitchen had a fridge, microwave, toaster, dishwasher, stove-top AND oven with a coffee maker and sink. The kitchen also came with utensils, plates, cups, soap and a dish washing towel. I felt like I was in someone's home! I will definitely be staying at this location again. Most likely this year.
5 out of 5
Recommended
for Everyone
by A verified traveler

GREAT WEEKEND GETAWAY

Posted Apr 20, 2015
The staff was very friendly. There was a issue with our room as an expedia agent confirmed our standard room would have a deep soaking tub, upon arrival that was not the case.However,the front desk staff member Theakia was very willing to accomodate us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very quiet and clean.

Posted Apr 19, 2015
Enjoy our stay there. It was nice and clean. Enjoy our time at the pool.
3 out of 5
Recommended
for Families
by A verified travelerfrom Sydney

Orlando Vacation

Posted Apr 16, 2015
Pros: Good location, clean & comfortable, good swimming pools.
Cons: Shuttle service to theme parks have limited schedules & the shuttle buses old & tired. On-site facilities could be improved.
Location: Good location & close to Disney World, Universal Studios & SeaWorld.
Good value for money & close to Disney World & Universal Studios - stayed in 2 bedroom villa with my wife & daughter. Clean & comfortable, good pools although other on-site facilities are lacking. Not the quality of Disney hotels but this is reflected in the pricing.
Comment from Hotel Management
Apr 18, 2015 by Guest Services Manager, Hotel Management
Hi Grant Thank you for taking the time to share you feedback with us regarding you most recent stay with us. I am sorry to hear that your stay with us has not been able to exceed you expectation, as we strive to be able to do for each and every one of our Owners or Guests. Here at the property we continue to use that feedback provided by our guest to see when improvement can be made and take it very seriously. We are happy to hear some very good highlights about our property as well and we look forward to having another opportunity to show you what a Sheraton Property has to offer. Regards, Byron D.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Great Resort.

Posted Apr 13, 2015
Pros: Comfortable beds and nice amenities. Close to restaurants, shops, and amusement parks.
Location: Close to outlet stores, restaurants, seaworld, and downtown Disney.
We stayed for two nights in a two bedroom suite. Everyone had a great time. They have different pools for every age, restaurant, and convenience store on site. There were plenty of parking and I felt very secure. Plenty of pathways to walk or run. We will definitely come back!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NJ

great hotel

Posted Apr 12, 2015
exelent, comfortable and nice place for family and kids. i love it there. Next time we will stay in Sheraton again
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington, DC

Nice, but not "resort" worthy

Posted Apr 8, 2015
Pros: Nice pool
Cons: Poolside drink/food service provided by actual wait staff.
Location: It's Orlando and I-Drive. Close to all the tourist stuff you want to do.
The property was nice, but didn't wow me. Room was very nice and comfortable. I was expecting a resort feel, but it didn't live up to those expectations. Pool was nice, but otherwise, it just didn't blow me away. It was also disappointing that I had to stand in line to get drinks when lounging at the pool. When I'm at a resort, I expect to have the resort treatment. I can't believe they didn't have poolside wait staff to take drink orders. You'd think they would understand that they could actually make more money by doing so. I intentionally booked this location at the south end of I-Drive so I could avoid all the traffic found further north on I-Drive. So that was nice. But for the money, I expected more and could have had a more luxurious resort for what I paid.
Comment from Hotel Management
Apr 11, 2015 by Guest Services Manager, Hotel Management
Hi Jim, It is great to hear that you truly loved our resort! We normally do have poolside servers to ensure that our guests can receive all of their drinks while enjoying one of our amazing pools, unfortunately we did not have them this time. We can’t wait to have you back soon, so you can see them in action. We really like our location as well, it gives our Owners and Guests everything they would need to have a pleasant stay. We truly look forward to the next opportunity to wow you again. Regards, Byron D.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Puerto Rico

Excellent Location and facilities

Posted Apr 7, 2015
Pros: Location and room comfort.
Location: Shopping, Restaurants, Theme Parks.....etc..
We are very happy with this stay , the facilities and accommodations are excellent, security top and cleaning staff...true dedication and attention to detail was noticed. Well, I received several telephone calls by the front desk clerk and ask me to stop and redeem a free gift , but in return I have to attend a presentation,( I knew what was about), ...and I was not interested, but calls and messages kept coming. luckily calls stop about 3 days before we left.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NJ

Great alternative to more expensive hotels

Posted Mar 30, 2015
Great condo resort close to all attractions, with very nice kid friendly pools which are open late for night swimming. Recommend avoiding the standard units, and upgrade to Premium unit, worth the price increment.
Comment from Hotel Management
Apr 3, 2015 by Guest Services Manager, Hotel Management
Hi Dave, It is great to hear that we were able to provide the best accommodation at a very reasonable price. We really appreciate your time and thank you for sharing your feedback with us. Regards, Byron D.