Ratings based on 995 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom philadelphia

Good hotel closed by the Sea World and Universal

Posted Dec 22, 2014
Spring hill suites is very nice hotel. I like this hotel because it is really closed to Sea World and universal studio (15mins). Plus, it was good to have complimentary breakfast. It is recommended.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sunrise, FL

Excellent location!!!

Posted Dec 16, 2014
Hotel is conveniently located really close to attractions, specially SeaWorld. The room was not available for check in when I arrived which was an inconvenience since i was visiting the parks that same day and I would've preferred to leave the luggage at the hotel before going to the parks. The room we got was the farthest one from the elevator and it had a bad smell like if the carpet got wet and never got dried. Other than that evrything was good and the staff were very friendly and attentive. They even helped me print out boarding passes for my brother inside their office since the printers at the business center were not working properly. For this price I would stay here again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom uk

great space and location

Posted Dec 11, 2014
Pros: Room size
Cons: Location of safe and size of safe storage.
Location: Walgreens, CVS within 5 walk - Dennys very close to hotel.
Never stayed in a suite despite 11 previous visits to Orlando, will definitely stay here next time. Staff very helpful, Petra could not have been more pleasant during check in, all other staff also pleasant and helpful. Location fabulous for Disney, Lake Buena Vista and of course Sea World, plus I - 4 close by too for Mall at Millenia. Free breakfast included is basic but great if in a hurry and if you want toast, waffles, cereal etc Didn't use pool but looked lovely, free towels and loungers available. Room size is generous, good choice of channels on large TV, also fridge and microwave provided. Shower and size of shower area was superb, so nice as not over a bath like most hotel rooms. We leave early for the parks and arrive back at the room about 9pm, such a comfy room to return to as very comfortable bed etc. Cannot think of any negatives apart from one niggle, wish there was a safe in the room instead of the front desk - and the safe is too small to store an 8inch tablet, this needs to change as so many guests need to store tablets and laptops, smartphones etc. Room was cleaned efficiently, thank you cleaners for your efficiency.Will definitely return here.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom crawfordville

Loved it

Posted Nov 28, 2014
Really loved it motel was clean and staff was super nice I would recommend it to all my friends
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Streetsboro, Ohio

Close enough one can see perfection but . . .

Posted Nov 13, 2014
Pros: Clean, wonderful staff
Cons: Nightlight in the bathroom
Location: Convienent location
We checked in for a 5 night stay. The staff was very helpful for our entire vacation there, going above and beyond to be of help. The facility was modern, well kept and convienently located with bus line out front. Our stay was nearly perfect except for two irritations. 1.The manager on duty was a short, energetic workaholic. His shortcoming (no pun intended) is that he has totally forgotten the guest. As we stood at the counter to check in he literally interrupted me mid-sentence as he walked up to the clerk helping us and asked her a question. When she didn't have an immediate answer he asked her into the nearby office to help him find something. Later as we were lounging by the beauitiful outdoor pool I went to the snack bar for a meal and again he showed up, interrupted me in mid sentence to engage the person taking my order on a scheduling question. Which turned into more talk. No doubt this hotel is so clean and well serviced because of his intensity but he has forgotten the customer. Our room was wonderful except for a major design flaw. The bathroom doors are opaque glass. In the middle of the night there is no way to use the facilites without bathing the sleeping area with light waking everbody. A nightlight would have been nice.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Close to theme parks and restaurants.

Posted Nov 12, 2014
We had a pleasant stay at this hotel. We will definitely come back!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Alabama

Convenient location

Posted Nov 10, 2014
Pros: large rooms; has separate toilet area apart from shower area
Location: within walking distance to Sea World and Aquatica
Very nice staff when we checked in and also the next morning at breakfast; rooms are very nice and modern
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami

Super Friendly and attentive

Posted Nov 9, 2014
The entire staff was very courteous and helpful. Helped us solve a Sea World ticket issue to keep are trip moving forward.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

One day stay for a wedding.

Posted Nov 8, 2014
Pros: Very nice hotel, excellent staff and facilities with an extraordinary complimentary breakfast.
Cons: Didn't see anything on one day stay.
Location: Didn’t have much time to look around due to attending a ceremonial wedding; however, it appears the parks were close and the restaurants.
The surroundings, the lobby, the location, the parking space close to the entrance and most of all the friendliness of the hotel staff.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom uk

Great place to stay

Posted Nov 2, 2014
Pros: Modern, clean, had been updated. Comfortable.
Cons: Nothing springs to mind.
Location: Orlando need I say more
After a long tiring journey made very welcome. Hotel easy to find. Place had a nice feel about it. Room spotless, all the usual amenities. Breakfast excellent, set us up for the day.