Ratings based on 1,173 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

Nice hotel close to Universal Studios

Posted Oct 28, 2014
Cons: Elevator (only one, and so slow!)
Location: Really close to Orlando Studios ($12 to go, $8 to get back by taxi). They also have Uber.
Overall the hotel was nice. There's only one elevator, which is slow, so that kind of sucked when we first arrived and tried to get to our rooms; lots of people were there with us with their luggage, so we had to wait for the elevator to get freed up. But the breakfast is good (nothing fantastic, just filling), and the rooms are nice and big, so that was a great plus. We weren't there for long (only a weekend plus not even there the whole day because we spent the majority of our time at the parks). But this would be a good place for families because they have a small kitchen area with dishwater and I think a stove (can't remember), so you could prepare your own food if you wanted. Overall, a nice place; I would recommend it.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pembroke Pines, Florida

Nice hotel close to Universal Studios

Posted Oct 26, 2014
Pros: The staff, the location, the room, the pool
Cons: Breakfast can be improved. Selections and food quality are poor.
Location: International Drive is at walking distance and Universal Studios is at a 10 minute drive.
Staff was very nice and accommodating in all areas of the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 25, 2014
Everything was perfect except that the room with the beds was hot and I put the AC at 68 degrees and still hot but only in the room With the beds the rest was nice and cool
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location and nice suite

Posted Oct 22, 2014
We had a suite with kitchen and little living room. Size of room was very good but hotel needs an update on furniture and decor. Shower was sprinkle like water, so if shower is a big deal for you it's going to be a problem. Sofa bed mattress is horrible, don't count on it not even for kids. Free breakfast but needs improvement. I got a great deal thru expedia. Will stay there again if get a another good deal. Close to everything around I-drive.
5 out of 5
Recommended
for Everyone
by A verified traveler from S

A great room for a tired family!

Posted Oct 20, 2014
This place would be a perfect home base for an extended visit to local parks. We wish we had more time to stay there.
Comment from Hotel Management
Oct 20, 2014 by Guest Relations, Hotel Management
We are so glad you had a great stay with us. We hope to see you again soon for the opportunity to enjoy our central location and amenities.
5 out of 5
Recommended
for Everyone
by A verified traveler from Morgantown, Ky

Good Orlando Location

Posted Oct 19, 2014
Pros: Location, cleanliness, friendly staff, willing to go out of their way for you.
Cons: Better mattresses?
Location: Great location, right off one of the main drags.
I was very pleased with the help the staff gave us here. I messed up my reservation dates, and they simply and quickly fixed it. It just doesn't get any better than that. It could have been a catastrophy, and it ended up absolutely fine.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 18, 2014
Pros: Price in an expensive area; distance to Convention Center
Just watched a little TV after tiring days at the convention center. Hotel was fine.
Comment from Hotel Management
Oct 21, 2014 by Guest Relations, Hotel Management
We are glad you were able to relax after long and tiring days during your stay. We hope you will make your way back to Orlando soon for another comfortable and conveniently-located getaway.
4 out of 5
Recommended
for Everyone
by A verified traveler from Greenwood IN

Nice suite for extended stay

Posted Oct 17, 2014
Impressed with suite. Not large but large enough. Nice kitchen, clean and comfortable. Pool was nice with hot tub. Breakfast was average, typical freebie. Just stayed one night on way to cruise but I would stay again.
Comment from Hotel Management
Oct 21, 2014 by Guest Relations, Hotel Management
Thank you for choosing to stay with us on your stop-over in Orlando. We are happy you enjoyed our full amenities and clean, comfortable rooms. We hope to see you again in the near future for another delightful getaway.
5 out of 5
Recommended
for Everyone
by A verified traveler from maine

Posted Oct 14, 2014
Clean and spacious. Staff was friendly and free breakfast was good.
Comment from Hotel Management
Oct 21, 2014 by Guest Relations, Hotel Management
Thank you for your comments. It is so nice to hear you had the opportunity to enjoy our spacious rooms and friendly staff. Come back and visit us again soon for another great Orlando vacation.
1 out of 5
by A verified traveler from Florida

Never Again

Posted Oct 14, 2014
Pros: Convenience to restuarants and to the Holy Land Experience where we were going.
Cons: Definetly cleanliness.
When we entered the check in right away we noticed the filthy carpets. Elevators were slow. The indoor corridors had a nasty smell, probably because the carpets needed cleaned. The room was adequate. There were no lotions or shampoos in the bathroom and the soap was a sliver. We only stayed one night so we didnt bring our own toiletries. .If I would have paid the orignal rate of $184.00 instead of the Expedia rate, I would have walked out and made other arrangements. When it came time for the free breakfast there were about 20 people waiting in line to get their food. We gave up.
Comment from Hotel Management
Oct 21, 2014 by Guest Relations, Hotel Management
We are so sorry to hear you had a disappointing stay with us. We would like to assure you that we have very high cleanliness standards and are sorry to hear these standards were not met during your stay. We hope you will consider visiting us on your next trip to Orlando for the opportunity to provide better hospitality.