Ratings based on 556 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Treasure Coast Florida

overnight to catch a flight at MCO

Posted Jun 23, 2015
Pros: as stated above.
Cons: shuttle to airport could be more frequent and on time,
Location: Close to restaurants (by car) drug stores and strip malls. Convenient to MCO airport
Great accommodations for overnight stay to catch early morning flight out of MCO BBQ grill area outside is nice if you want to eat "in" rather then go to one of the numerous eating options at the nearby restaurants. (you do need a car to get to most of the restaurants) Only down side is the airport shuttle which only runs "on the hour" and it arrived 10 minutes late. Our travel plans would have worked better for on the "half hour" for transit. (Most places I have stayed in the past run every 30 minutes.) so plan accordingly. Pool area is nice to relax in the evening. Buffet breakfast was just OK. Area was kept clean. Food quality is fair. Room was quiet, comfortable and clean. I liked the separate living and bedroom areas. Kitchen area is functional for light cooking and stocked with most essentials.
Comment from Hotel Management
Jun 30, 2015 by MIA, Hotel Management
I am glad to hear that you were able to benefit from our location. We pride ourselves on excellent guest service, our suites, and amenities. I am happy to hear that you enjoyed that as well.
5 out of 5
Recommended
for Everyone
by A verified traveler from okc

just great and fun...

Posted Jun 19, 2015
Pros: everything
Cons: replace the dishwasher..(is too old)
Location: A1
was excellent...no comment just excellent staff Jessica..caroline...housekeeper just excellent people...thank you everyone for you attention....
Comment from Hotel Management
Jun 30, 2015 by mia, Hotel Management
Thank you for sharing this feedback, as I can assure you we will recognize our staff for the service you experienced. We look forward to your next stay! We are thrilled to know that our staff went above and beyond to assist you. Jessica and Carolina were pleased to hear your kind comments.
4 out of 5
Recommended
for Everyone
by A verified traveler from Orlando

Nice hotel and staff.

Posted Jun 2, 2015
Pros: Expedia
Cons: Musty smell to rooms
The staff was very helpful and friendly. The hotel is very nice. Rooms smell a bit musty and need to be checked for the culprit. Otherwise would totally stay again. These suites have absolutely everything you need for a comfy stay.
Comment from Hotel Management
Jun 11, 2015 by mia, Hotel Management
Thank you for the amazing feedback of your recent stay in Orlando, Florida! It sounds like you were able to experience some of our best services and amenities. We hope to be your hotel of choice for your next trip to Orlando, Florida! Please note your comments on smell have been noted
5 out of 5
Recommended
for Families
by A verified traveler from Fl

Perfect size room

Posted Jun 2, 2015
Pros: Front desk - Crystal - she was awesome!
Cons: The beds. .. . not very comfortable, and the pillows were too soft !
Location: I reserved this hotel because I read that it was a 9 minute walk to the Univ of Central Florida - NOT ! About a 25 minute car ride,
Well, it took us a little while to find the hotel, but once we called to get directions, Crystal, at the front desk, treated us very well with great customer service and was perfect with the directions. Even upon check-in at the front desk, she was awesome with information about the amenities and our rooms. I really can't say enough about Crystal! Actually, she was the only one that we saw at the front desk; as she seemed to always be working when we came by, and always pleasant and smiling. Made for an excellent experience.
Comment from Hotel Management
Jun 11, 2015 by mia, Hotel Management
We are thrilled to know that you had such a wonderful stay with us here in Orlando, Florida! We hope to welcome you back in the near future. Crystal, is a huge asset to the success of this property, and we be sure she receives the recognition she deserves.
5 out of 5
Recommended
for Everyone
by A verified traveler from East Burke, VT

Nice hotel close to the airport.

Posted May 26, 2015
Pros: Everything!
Cons: The water in the hot tub was a little TOO hot, temperature should be turned down. Not a bid deal in the scheme of things.
Location: Close to airport, Disney, Sea World, Shopping, Restaurants and East Coast Beaches.
My wife and I loved this hotel. Stayed for a week and enjoyed everything about it. The room, the food and drink, the pool, the staff and the grounds were all great!
Comment from Hotel Management
Jun 9, 2015 by mia, Hotel Management
Thank you for the feedback and recommendations after your recent stay here at our establishment. We are excited to hear that you truly enjoyed your stay. We look forward to welcoming you back in the future!
3 out of 5
by A verified traveler from NZ

Airport Hotel

Posted May 8, 2015
Pros: Space
Cons: The complimentary breakfast
Location: Other hotels!
Slightly aged, but spacious rooms. Problems with access to services if you don't have a car.
Comment from Hotel Management
May 23, 2015 by Mia, Hotel Management
Thank you for your recent stay! Thank for sharing your feedback with us we will be undergoing more and continual renovations throughout 2015 in guest rooms and public. Our guests' concerns are our concerns and we want to ensure we're always doing our best to remain one step ahead of our guests' needs. The staff will appreciate your kind comments.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 1, 2015
Nice Hotel . Close to the Airport, shopping and has a full Kitchen.
Comment from Hotel Management
May 4, 2015 by MIA, Hotel Management
Thank you for the feedback and recommendations after your recent stay here at our establishment.
5 out of 5
Recommended
for Everyone
by A verified traveler from fl

staybridge

Posted Apr 23, 2015
overall stay was excellent. good price, nice room layout, great staff and food.
Comment from Hotel Management
Apr 24, 2015 by mdunkley@dhmhotels.com, Hotel Management
Thank you for your feedback of your stay at Staybridge Suites. We are thrilled to know that our team made you feel special and provided the level of service that we strive to provide each day
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

great family friendly place

Posted Apr 20, 2015
Pros: Great staff
Cons: Air conditioner was not working in the hallways of the 2nd floor but they were working on trying to get it fixed.
Location: Near the airport and LOTs of places to eat around there.
We decided to stay at the last minute because we were holding an event there. It worked out great. Nice breakfast buffet. Kitchen in the room was nice. Staff were great!
Comment from Hotel Management
Apr 24, 2015 by mdunkley@dhmhotels.com, Hotel Management
Thank you for your feedback of your stay at Staybridge Suites. We are thrilled to know that our team made you feel special and provided the level of service that we strive to provide each day
3 out of 5
by A verified traveler from CT

Quiet. But lacks attention to detail

Posted Apr 12, 2015
Overall our stay was fine. We (1 adult, 3 kids) were only there to sleep for a few hours a night for our 8 night stay. Just little things noticed that would not have me coming back again. Only 2 washers & 2 dryers...made it very difficult and frustrating to get a few things washed. Crumbs in the same spot of the hallway for 3 days
Comment from Hotel Management
Apr 24, 2015 by mdunkley@dhmhotels.com, Hotel Management
Thank you for your feedback during your most recent stay at our hotel. I am truly sorry for the problems you experienced during your stay. We want nothing less than a great stay for our guest so we truly regret that we failed you. We apologize of the housekeeping and maintenance issues you encountered during your stay.