Ratings based on 523 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom fl

staybridge

Posted Apr 23, 2015
overall stay was excellent. good price, nice room layout, great staff and food.
Comment from Hotel Management
Apr 24, 2015 by mdunkley@dhmhotels.com, Hotel Management
Thank you for your feedback of your stay at Staybridge Suites. We are thrilled to know that our team made you feel special and provided the level of service that we strive to provide each day
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

great family friendly place

Posted Apr 20, 2015
Pros: Great staff
Cons: Air conditioner was not working in the hallways of the 2nd floor but they were working on trying to get it fixed.
Location: Near the airport and LOTs of places to eat around there.
We decided to stay at the last minute because we were holding an event there. It worked out great. Nice breakfast buffet. Kitchen in the room was nice. Staff were great!
Comment from Hotel Management
Apr 24, 2015 by mdunkley@dhmhotels.com, Hotel Management
Thank you for your feedback of your stay at Staybridge Suites. We are thrilled to know that our team made you feel special and provided the level of service that we strive to provide each day
3 out of 5
by A verified travelerfrom CT

Quiet. But lacks attention to detail

Posted Apr 12, 2015
Overall our stay was fine. We (1 adult, 3 kids) were only there to sleep for a few hours a night for our 8 night stay. Just little things noticed that would not have me coming back again. Only 2 washers & 2 dryers...made it very difficult and frustrating to get a few things washed. Crumbs in the same spot of the hallway for 3 days
Comment from Hotel Management
Apr 24, 2015 by mdunkley@dhmhotels.com, Hotel Management
Thank you for your feedback during your most recent stay at our hotel. I am truly sorry for the problems you experienced during your stay. We want nothing less than a great stay for our guest so we truly regret that we failed you. We apologize of the housekeeping and maintenance issues you encountered during your stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Iowa

It is an extended stay facility

Posted Apr 4, 2015
Be aware that this is an extended stay facility. The significant difference is reduced housekeeping. The housekeeping crew only came into our room one time (we were there four days). Although they removed the used towels and bathroom floor mat, they did not leave replacements. We had to contact the front desk twice to get new towels delivered to the room. Other than the housekeeping situation, everything else was good. The bed was very comfortable.
Comment from Hotel Management
Apr 24, 2015 by mdunkley@dhmhotels.com, Hotel Management
Thank you for the feedback and recommendations after your recent stay here at our establishment. We would like to apologize for the inconvenience with communication and housekeeping. However we are excited to hear that enjoyed the rest of your stay. We look forward to welcoming you back in the future!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom jacksonville

Friendly staff and clean!

Posted Mar 30, 2015
This hotel was a very pleasant surprise for the price! The room had a full kitchen and living area with pull out sofa bed. The weather was undesirable but we were lucky to have had such a great accommodation near plenty of restaurants and shopping. I would definitely stay here again. We only had one time hiccup. Our room door would not open from the inside and one of the members of our party staying in our room had a flight at 6:30 am and almost missed the shuttle bus because she could not get out of the room. The rest of us were awakened at 5am because she was struggling with the door. The staff promptly responded to the call and opened the door and the shuttle waited for her. Other than that we were all very pleased with our room and stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 29, 2015
Pros: Hotel snack bar was good. Recently updated.
Cons: Airport shuttle should run every minutes.
Front desk person could have been more friendly and attentive. But she did give us some good information about taxis. Our stay was only for one night before our flight in the morning. Was not able to get breakfast because we had to leave for airport at 5:15am and breakfast didn't start till 6:30am. A selection of continue tail foods would have been nice.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Good airport hotel.

Posted Mar 20, 2015
Pros: Location. Size of rooms. Happy hour with drink and food. Cooked breakfast
Cons: Hotel needs a refurb. The hotel looks very dated and in need of new decor.
Location: Easy journey to return to airport. Quiet location
Excellent staff very helpful. Quiet location. Easy to locate. Shops and restaurants close by to hotel. Wildlife very close to hotel in a tranquil setting.
Comment from Hotel Management
Mar 23, 2015 by mia, Hotel Management
Thank you for the amazing feedback of your recent stay in Orlando, Florida! It sounds like you were able to experience some of our best services and amenities. We hope to be your hotel of choice for your next trip to Orlando, Florida!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Close to airport for next morning depature

Posted Mar 1, 2015
Pros: Very nice rooms; clean. Offers free breakfast as well.
Cons: Restaurant in hotel.
Location: Close to airport, many restaurants.
Wanted a close stay to the airport. Great location - less than 10 minutes away. Plenty of restaurants in the area to choose from.
Comment from Hotel Management
Mar 12, 2015 by mdunkley@dhmhotels.com, Hotel Management
I am glad to hear that you were able to benefit from our location. We pride ourselves on excellent guest service, our suites, and amenities .I am happy to hear that you enjoyed that as well. We hope to see you again soon!
2 out of 5
by A verified traveler

Posted Feb 25, 2015
Cons: Cleanliness of facility and rooms.
Very noisy with large party going on. Pool and hot tub dirty.
Comment from Hotel Management
Mar 6, 2015 by Mia, Hotel Management
Thank you for sharing your feedback with us. I am glad that you have brought this issue to our attention so we may correct it for our future guest. Please let me apologize for the problems you experienced with your room when you visited our hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Great hotel close to Airport

Posted Feb 21, 2015
Pros: Nice hot breakfast every morning and three hot dinners provided during the week.
Cons: We were there for 7 nights and would recommend that the rooms be cleaned on a more regular basis.
Nice rooms. Very friendly staff. Good quality hotel.
Comment from Hotel Management
Mar 6, 2015 by Mia, Hotel Management
Thank you for taking the time to offer feedback about your stay with us. We do have a very caring and friendly staff that works to make each stay a comfortable and memorable one. Thanks for offering your view on what you thought of us! We hope to have you back again on your next visit to the area. Safe travels!
Comment from Hotel Management
Mar 6, 2015 by Mia, Hotel Management
Thank you for taking the time to offer feedback about your stay with us. We do have a very caring and friendly staff that works to make each stay a comfortable and memorable one. Thanks for offering your view on what you thought of us! We hope to have you back again on your next visit to the area. Safe travels!
Comment from Hotel Management
Mar 6, 2015 by Mia, Hotel Management
Thank you for taking the time to offer feedback about your stay with us. We do have a very caring and friendly staff that works to make each stay a comfortable and memorable one. Thanks for offering your view on what you thought of us! We hope to have you back again on your next visit to the area. Safe travels!
Comment from Hotel Management
Mar 6, 2015 by Mia, Hotel Management
Thank you for taking the time to offer feedback about your stay with us. We do have a very caring and friendly staff that works to make each stay a comfortable and memorable one. Thanks for offering your view on what you thought of us! We hope to have you back again on your next visit to the area. Safe travels