Ratings based on 190 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Good Value

Posted Jul 18, 2014
Pros: Clean & New
Cons: Install a pool heater, finish the parking lot walkway at the near the elevators
Location: Old Town Amusement Park, There was a Mopar car show across the street on the Sunday morning we were there.
Off the beaten path, and looks a little scary, situated behind old town amusement park, but the complex is nice looking and only couple years old so furnishings are new and fresh. We stayed 3 days, comfortably with 4 adults and 2 kids.even though was behind old town, it was quiet. Amenities were OK - Main pool -Freezing, Hot tub-Boiling, Kiddy pool-shallow, Pond behind fence had small Crocodile. Carpet in our room was new looking but had a large stain on it, and the in sink garb-orator had a smell coming from it. Wasn't a deal breaker for us as we spent most of the time out and just slept in the rooms.Not a 5 star, but very clean,... especially considering the lack of cleanliness in the restaurants in this area of the strip, Denny's, Perkins, IHOP, ... embarrassing, filthy.
3 out of 5
by A verified traveler from nj

Good value, terrible guest service

Posted Jul 6, 2014
Room was very big and comfortable and for a good price. Front desk was rude and impatient and made me regret even staying there.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, liked the decor

Posted Jun 28, 2014
Was a nice place to stay...have kids and they loved it...playground, basketball hoop,pool! (Pool had so much chlorine I started to have a hard time breathing). Room looked great, but needed new carpet.
3 out of 5
Recommended
for Everyone
by A verified traveler from winter haven fl

old town stay

Posted Jun 23, 2014
No ice when arrived. Took 2 hours to make. Hot tub was cold. Really could use it after being on 5th floor, going up and down the stairs. Place can be really nice just need to work out the bugs.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, friendly service. Staff excellent.

Posted Jun 22, 2014
Hotel is good. Stayed in a 1 bedroom suite with sofa bed.
5 out of 5
Recommended
for Families
by A verified traveler from Ohio

Nice family condo units reasonably priced.

Posted Jun 18, 2014
Pros: Gated property. We had 2 king bedrooms and bathrooms with full kitchen and washer/dryer. Very roomy and clean.
Cons: The informational notebook needs updated. We went to 2 different local restaurants listed to find them permanently closed.
Location: Disney, Universal, Sea World and many other parks are located within 10 minutes.
Staff was welcoming and unit was great. A small amusement park was located across the street, but the rooms were well insulated from outside noises. Called to ask for additional toilet paper and received it in less than 10 minutes. Helped us on final morning with airline check in and printing tickets.
5 out of 5
Recommended
for Everyone
by A verified traveler from FL

RELAXING

Posted Jun 17, 2014
Pros: EVERYTHING
Location: SO MUCH TO DO. WE STAYED BUSY FOR 2 DAYS. EXCELLENT LOCATION AND CLOSE TO SHOPS, ACTIVITIES AND FOOD
We picked the perfect place to stay. it was beautiful and relaxing. we weren't ready to head home
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 12, 2014
Big rooms and bathrooms staff was great very clean didn't like the alligator right next to the pool tho
4 out of 5
Recommended
for Everyone
by Lori from Ottawa, ON

Overall Satisfied

Posted May 7, 2014
We were a party of 4 women on a short get away/shopping trip. We had a great stay here. Reception staff was very friendly and was quick to answer any concerns or requests that we had. Security were also more than willing to assist with delivery of extra amenities. We were fortunate that the hotel was not very busy at the time allowing the staff to meet all our needs within a timely manner. There was an issue with maintenance however the problem was resolved. I only wish they would have provided more dish towels, however I'm sure if we asked we would have received more. We made do with what they provided. Also would have been nice to have small condiments eg. salt/pepper, foil, laundry detergent... We found the place to be very quiet. No issues with noise. We would stay here again.
5 out of 5
Recommended
for Everyone
by Stephanie from North Carolina

Very nice hotel. Close to everything.

Posted Apr 27, 2014
I feel this hotel is a hidden gem. Lots of people probably want to stay on a Disney Resort, but this hotel is outstanding.