Hotel is very convenient if you are here for Disney. You can walk right into Disney Springs. Pool is nice, with fun things to do or just to relax in the sun. Parking is easy for self parking but pricy. Staff was NOT at all helpful, generous, or kind for that matter. I informed them ahead of time that this was a trip for our anniversary in hopes they could give me insight towards something special that they may have offered. I wasn’t looking for anything free, but sometimes hotels will give you an upgrade or offer you something we could purchase. We got nothing. Barely an acknowledgment. The staff that cleaned our room spent more time parked outside our door each morning speaking loudly to one another in a foreign language than they did on cleaning our room. When they did come in the room sometimes the bed would be made, sometimes the garbage removed. It was like they would decide what they felt on doing for the day. Checking in the woman seemed annoyed about having to check us in. It was as if we interrupted her from talking with another staff member. Again, staff got along great with each, but when you ask a question or interrupt their conversations you are greeted as an annoyance. Room overall was comfortable, but this is not the hotel you want to stay at for a relaxing trip. It is constantly filled with conventions. In a 5 day trip we encountered 3 different conventions. They are loud and every where. All hours of the day and night!