Ratings based on 7,088 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Fairly close to the parks. Very near to Dowtown.

Posted Jan 23, 2015
The hotel has the plus side of being near to Downtown Disney. The parks are a few miles away and the hotel provides a shuttle, which is free, however watch for the resort fee! The hotel is very large and it seems that it's too big to maintain. As it was January the room was cold and we asked the hotel staff for the heating to be fixed, they did send someone but we still had problems with the heating. The staff were generally helpful and the hotel was was quite good for the price. However the cafe was very expensive.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Panama City, FL

Very nice hotel close to Downtown Disney

Posted Jan 23, 2015
One satisfied family. Will stay there again. Thank you so much!
2 out of 5
by A verified travelerfrom Dallas

Old Hotel Not kept current

Posted Jan 21, 2015
Pros: Not much
Cons: A LOT
Location: Disney
The pictures on Expedia look a lot better than the actual hotel. We booked an island suite. It was a separate tower with a long walk. The property looked like an old Embassy Suites. Seemed empty. The AC in the room didn't cool. They fixed it the day after we arrived. There was mold on the ceiling near the door to the balcony, the door jams had rust the bathroom stunk like sweat. We asked the concierge to make reservations for dinner and his reply was "he didn't have any magic number to call that was different than we did", because I said the restaurant didn't answer.
3 out of 5
Recommended
for Families
by A verified traveler

Remember it being nicer:(

Posted Jan 21, 2015
Cons: Updates, transportation from airport and indoor pool.
Location: Convenience to Downtown Disney and buses to parks
This was the 3rd time I have come with family. Unfortunately I was disappointed with the room. It had a humid must smell. It may be just time but everything looked dated except for the main lobby.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom miami

Nice hotel close to downtown Disney.

Posted Jan 20, 2015
I will be back to this hotel soon....good room. Sunday breakfast with disney characters. Nice pool. Nice staff.
4 out of 5
by A verified travelerfrom Florida

A little past it's prime

Posted Jan 20, 2015
Pros: The staff and the location. The arcade was fun for the kids, the market was REALLY convenient, and the Disney Store was a nice touch.
Cons: It needs some TLC. Because of that, I would not recommend it to a friend. I likely would not stay here again, until it's been renovated.
The hotel was very nice and was very clean, but it was worn. The furniture had wear and tear, the walls needed some fresh paint and wall paper, the elevator seemed dated, etc.The walls were also very thin. When our neighbors came home at 10:30 at night, we could hear every bit of their conversation...though, to be fair, they were being loud. Other than that, the staff was super and the location could not be beat! Right across from Downtown Disney and minutes from the parks!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Delaware

Great hotel close to Disney

Posted Jan 20, 2015
This hotel had everything and more. Best part was the shuttle to Disney. My only words of wisdom are to make sure you notice the resort daily fee. I will stay here again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Destin

Great place to stay!

Posted Jan 20, 2015
Pros: The nice clean look, comfy beds
Cons: Nope - it was all way above average!
Location: We went to Disney via the shuttles - very accommodating.
I only stayed one night this time but have stayed one before. It's a beautiful hotel, great pool area. Beds are super comfy. Staff is wonderful.
3 out of 5
by A verified traveler

Parking to far

Posted Jan 20, 2015
The self parking its too far away from the hotel entrance and the showers are too old
3 out of 5
Recommended
for Everyone
by A verified traveler

Friendly stuff and remarkable location.

Posted Jan 20, 2015
Located within walking distance of Disney World and shopping plazas. Friendly stuff but rooms aren't necessarily spotless.