Front of property

Reviews of The Eo Inn - Downtown

3 out of 5
The Eo Inn - Downtown
227 N Eola Drive, Orlando, FL

Reviews

8.0

Very Good

Rating 10 - Excellent. 404 out of 1001 reviews" "
Rating 8 - Good. 317 out of 1001 reviews" "
Rating 6 - Okay. 138 out of 1001 reviews" "
Rating 4 - Poor. 72 out of 1001 reviews" "
Rating 2 - Terrible. 70 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

April

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is trying. It has a cool look and vibe that they are going for but its really lacking in a lot of areas. Like basic things were broken or messed up. Ok for a one night stay, but would not recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Joane

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I had the pleasure of staying at this cute boutique hotel! The building is older but the furniture is pretty modern. It is close to downtown with plenty of restaurants and bars and shopping options. There is a bit of construction going on but no traffic. The staff was AMAZING, everyone was super attentive and even the housekeepers welcomed guest with smiles which I have never experienced even in the fanciest hotels. Parking was easy they give you a pass to park and even when coming in later , we still managed to park with no issues. The rooms can be updated a bit but hey for a place to sleep and a nice hot shower , what more did you need? I will be staying here again when I’m in Orlando.
Stayed 1 night in Mar 2024

8/10 Good

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Clean, cute rooms, comfortable bed. Lots of little perks.
Stayed 1 night in Mar 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Mar 2024

10/10 Excellent

Forrest

Liked: Cleanliness, staff & service
Cute property. A Iittle older. Needs more conveniently placed electrical outlets. Not sure if the "Queen" bed was really a queen, and was too firm. Wonderful staff!
Stayed 1 night in Mar 2024

4/10 Poor

Janine

Business traveler
Disliked: Staff & service, property conditions & facilities
The door to my room required me to lift it up and push with force in order for it to shut. The room was clean but rundown and upholstered headboard and blinds were stained. Rust in bathroom. Outlet next to bed did not work. I would not stay here again.
Stayed 3 nights in Mar 2024

6/10 Okay

Debbie

Traveled with partner
Disliked: Amenities, property conditions & facilities
Beds are horrible!!
Stayed 1 night in Mar 2024

8/10 Good

Ilianis

Liked: Staff & service
The place
Stayed 1 night in Mar 2024

10/10 Excellent

Reny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older boutique hotel with older charm Convenient to everything downtown. Was great for my one night stay. Staff excellent!
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Cute rooms. Convenient location. Reasonable rate.
Stayed 1 night in Feb 2024

6/10 Okay

Christine

Stayed 1 night in Feb 2024

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, staff & service
The place is perfectly located for the area. Lots of great restaurants and parks around the area. The hotel is aged. Definitely could use some upgrades. The staff was very friendly and helpful. Brewery attached to the opposite end is a plus as well.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed by myself and was look after very well!!! Early check in a coffee was great! I felt very protected here. Thanks very much I’ll be back 👍
Stayed 2 nights in Feb 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
The EO Inn was a wonderful place to stay! They made me feel very welcome. The park next door is beautiful and the surrounding area is really nice! The Continental breakfast was the best I’ve ever had, too!
Stayed 1 night in Feb 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good customer service
Stayed 2 nights in Jan 2024
Response from Angie on Feb 11, 2024
thank you for your feedback

10/10 Excellent

Amanda

Stayed 1 night in Jan 2024

10/10 Excellent

Dr. Kellee

Stayed 1 night in Jan 2024

6/10 Okay

Jonathan

Stayed 1 night in Jan 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Kenneth, San Diego

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No closet or wardrobe to hang clothing. Smoke detector missing hanging wires. Sliding shower door missing. Bathroom door frame rusted away at base and unstable. Bathroom door kick panel bent outward and could catch a foot. Very unsafe. Shower rack missing and rusted mount exposed. No dresser. Ceiling trim missing or hanging down. Ceiling delaminating in bathroom. Mold on tile and trim in bath. Bed legs detached and just wedged back into place. No rug. Front door barely closed and locked. Tv remote not working. Tv had burned out pixels. I wish I could upload the many pictures of these issues. I’ve stayed here a few times and never seen things in this state of disrepair. Very unclean and unsafe. Staff was friendly and pleasant, but the condition of this property is unacceptable.
Response from Angie on Jan 25, 2024
Thank you for bringing this to our attention however we are currently working on maintenance throughout the hotel your review is greatly appreciated thank you for your feedback.

10/10 Excellent

Honey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is definitely not the newest nor most fancy on block. However was very clean . All staff was nice and helpful. Free grab and go breakfast was nice, several options of pastries. Free keurig coffee 24 hours a day with several different flavor options. Everything worked as should , plenty of hot water. Again just very old. But for the money , it’s definitely worth it.
Response from Angie on Feb 11, 2024
We appreciate your feedback; our hotel is on the older side 100 years old to be exact! we are glad to hear you have enjoyed your stay with us please come again

8/10 Good

Rosa, Carrollton

Traveled with partner
Liked: Staff & service, amenities
Stayed 1 night in Jan 2024

6/10 Okay

Fernando

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2024

2/10 Terrible

Joanne

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was bare bones! There was no desk (there was a small desk-like piece that the tv rested on which left no room for anything else), no dresser, no closet, no luggage rack! There was one sad looking, stained side chair that I did not want to place anything on. The bathroom was super tiny and the mini fridge sat alone on one wall on the floor. There is no carpet and no drapes. The only night stand is a flat surface about 1 ft square. The smoke detector was missing…wires hanging from the ceiling,and corrosion and mold in the bathroom that was the size only slightly larger than those in airplanes. The only positives were 1) the staff was friendly 2) the bed was reasonably comfortable and 3) other than the corrosion/moldy area in the bathroom, it seemed fairly clean. I have photos if wanted. The Expedia site claimed it as an 8 out of ten, “very good” hotel. What a joke!
Stayed 1 night in Jan 2024

10/10 Excellent

Angela Marie, las vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect small boutique hotel, I’ll definitely visit again
Stayed 1 night in Dec 2023

10/10 Excellent

Allen

Stayed 1 night in Dec 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place, great staff
Stayed 1 night in Dec 2023

2/10 Terrible

Benjamin

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Internet was terrible. Furniture was from a thrift store.
Stayed 3 nights in Dec 2023

10/10 Excellent

Kyra

Traveled with family
Liked: Staff & service
Good
Stayed 1 night in Dec 2023

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
On the Lake
Great location for business around downtown Orlando. Especially fun to walk to and from Dr Phillips Center.
Stayed 1 night in Dec 2023

2/10 Terrible

Janet

Disliked: Cleanliness, staff & service, property conditions & facilities
The TV would not come on and they could not get it to work! The heat did not work. I was freezing all night and the carpet was damp. I would not recommend it to anyone.
Stayed 1 night in Dec 2023
Response from E O Inn management on Dec 9, 2023
Our deepest apologies for your inconvenience. We have corrected the maintenance issues in that room. We are working on remodeling the outdated rooms and updating the current rooms with extra amenities. Again, our apologies for your unsatisfactory stay.

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice rooms and professional people
Stayed 1 night in Nov 2023
Response from E O Inn management on Dec 9, 2023
Our pleasure thanks you for you stay with us.

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Eric

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Posted photos are very deceiving! Hotel is quite run down and in desperate need of a renovation. Our room had a strange smell and the cleanliness was questionable. The furniture in the room was literally falling apart. The light fixtures had no covers, just bulbs showing. TV did not work, even the remotes were in need of replacement. If we had known or had another choice, we would not have stayed. For a hotel charging $200 a night, they should be able to afford some upgrades and renovations.
Response from Angie on Nov 21, 2023
We are sorry to hear you did not enjoy your stay, we are working on renovation throughout the hotel. Thank you for your feedback.

2/10 Terrible

CaryolLynn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What a sh*t hole! From the lack of parking to the nasty carpeting as you enter. It’s such a shame because you can see the potential in the building and site. Linens are like cardboard. Stained and had to request clean sheets. No duvet or comforter. A flat sheet, thin blanket and a flat sheet are your coverings. Noisy all night on the street. No window coverings. Just blinds so the sun pours in first thing. Just NO!
Stayed 1 night in Nov 2023
Response from E O Inn management on Dec 9, 2023
We apologize for the inconvenience while staying with us. We are working on remodeling the building and getting updated the amenities and the linen in the guest rooms. Thank you for the feedback. Again, we apologize for the inconvenience.

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem in the Lake Eola area of downtown Orlando. 1920's vintage boutique hotel completely renovated. Walking distance to Church Street area, with many restau rants and attractions. Would definitely stay there again.
Stayed 1 night in Nov 2023
Response from Angie on Nov 21, 2023
We are happy to hear you enjoyed your stay please come back anytime.

10/10 Excellent

Kristina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older building but nice
Stayed 1 night in Nov 2023
Response from E O Inn management on Dec 9, 2023
Thank you for you stay with it was our pleasure. We are work diligently to remodel and update the 108-year building. Again, thank you for your feedback.

4/10 Poor

Shawn

Business traveler
Disliked: Cleanliness, property conditions & facilities
Dirty Carpets.
Room carpets were dirty, I didn’t want to step on them. Sheets were clean. Breakfast all in cellophane wrappers. Good location though.
Stayed 1 night in Nov 2023

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT little gem!
SUPER cute boutique hotel, located in downtown Orlando. Walking distance to EVERYTHING downtown, super clean, excellent staff, and the rooms are very very cozy. There is even a brewery, with phenomenal food downstairs, and as far as location and price? You just can’t beat it. Rooms really clean, and everything you’ll need is in it. Coffee maker, soaps, shampoo, conditioner, etc. EXCELLENT little spot.
Stayed 1 night in Nov 2023
Response from Angie on Nov 21, 2023
We are glad to hear you enjoyed your stay and enjoy the festivities Thorton park has to offer.

2/10 Terrible

Lady Jaime

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The main door does not shut or lock the ceiling fan light fell on us within minutes of being in the room the fridge is broken and hot the handle is dangling from the screws The balcony is unsafe and open access to every room upstairs The blinds were broken and dirty There was hair all over the bed linens clearly not cleaned The AC does not blow cool air It’s not at all as described Expedia has told them to refund the charge and they refused. we found new accommodations and will not be staying there.
Stayed 4 nights in Nov 2023
Response from Angelina on Nov 21, 2023
We are apologize for the inconveniences, our front desk is 24/7 and would have had no problem resolving the issues you encountered during your stay.

4/10 Poor

Tj

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luv it
Stayed 1 night in Oct 2023
Response from Angie on Nov 21, 2023
Thank you!

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service
Needs updating
Odor of room was bad. I’m not sure if it was cleaning supplies or what. Bathroom door would not shut, let alone lock. Room need updating. People who work there are pleasant. Breakfast was a nice presentation of a variety of food!
Stayed 1 night in Nov 2023
Response from E O Inn management on Dec 9, 2023
Thank you for your feedback we are taking it in consideration as we work on the remodeling and updating of the guest room. We apologize for the inconvenience while staying with us.

6/10 Okay

Sabrina

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2023

8/10 Good

Cynthia

Stayed 2 nights in Nov 2023

10/10 Excellent

Christina, Lithia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely charming! The staff is friendly and warm and the brewery downstairs has delicious food! The hotel is overlooking a gorgeous lake and within one block there are tons of places to eat or grab a drink. The rooms are small and it’s an older hotel, but it was incredibly clean and had everything we needed. I recommend a balcony room!
Stayed 1 night in Oct 2023

6/10 Okay

Marlene

Room does not match images shown. No telephone in the room. TV doesn't work. Feels like a third world country in my room. Linens seemed to have hair. Hallway smelled "wet", musty and looked dated. Rooms are dated too. Paint chipping. So much more. Stay if you have no other options and need a room for just one night, such as a crash pad.
Stayed 1 night in Oct 2023
Response from Angie on Oct 25, 2023
We apologize for the inconvenience, Our hotel is 100yrs we are currently working on renovations throughout the hotel. thank you for your feedback

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for price.
Friendly service and hotel was clean. Very good value for price.
Stayed 2 nights in Oct 2023
Response from Angie on Oct 25, 2023
Gald, you enjoyed your stay, thank you for your feedback

10/10 Excellent

Enil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for pride!!
Staff was friendly and accommodating.
Stayed 1 night in Oct 2023
Response from angie on Oct 25, 2023
We are glade you enjoyed your stay Thank you for your feedback