Ratings based on 1,605 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 15, 2014
A comfortable and relaxing stay with very good to excellent facilities. Perhaps an in- house laundry service at a future date?
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Nassau, Bahamas

Perfect hotel. Easy access to florida mall.

Posted Dec 14, 2014
Excellent, comfortable, clean hotel. Friendly, welcoming staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom spain

We certainly would choose this hotel to stay in.

Posted Dec 9, 2014
Pros: Position
Cons: Nothing
Location: Shop
This hotel is situated right in the heart of the Florida Mall. Shop till you drop and only a short walk to your hotel room with all your heavy parcels. Brilliant.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sunnyvale, CA

Hotel Grafted to a Shopping Mall

Posted Dec 9, 2014
While a fairly straight shot from Orlando's International Airport, it was difficult to reach from Titusville. Fortunately I had a GPS unit to guide me through the myriad turnpikes, interstates, roads and what-have-yous to get to this place. However, the GPS was hopeless in getting me to the front door of the place as there is a rather large busy shopping mall to negotiate around. As for the lodging itself, there are bellhops and valet parking. Once you get a room key-card you can self park in their parking area which is sectioned off from the adjacent mall parking. There are compact car security cars zooming around, but how effective they are is a question. Some nut-job and his girlfriend were looking for white plastic bag in the greater parking area late in the evening. In their futile search he angrily and nosily kicked over a barricade allowing them to drive through exclusive hotel parking area. The vandalism apparently escaped Security's notice because the couple left the scene unchallenged. The bed was comfortable enough and the room was reasonably quite.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Amesbury UK

Great Stay

Posted Dec 5, 2014
Pros: Friendly staff and great location
Cons: Rooms in need of updating
Location: Co located with Florida Mall and Sand Lake Rd connects with all of the tourist routes to the parks.
As always a pleasurable experience with very friendly staff particularly in Marcelos. There are signs that the rooms might need some refreshing, more up market bathroom toiletries inc shower gel. Otherwise very happy.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Orlando, FL

Perfect for shopping & relaxing!!

Posted Dec 4, 2014
I came a Thanksgiving night with 3 teenagers, and it was perfect! I turned them loose shopping while I rested in the room:-). Slept in and mosied on down for a little shopping my self late morning. At the end of the shopping day of "Black Friday" my friend & I had a nice pedicure with leg massage. It's really the ONLY way to do Black Friday from now on! #happycamper
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami FL

Nice holy weekend

Posted Dec 1, 2014
Excellent place excellent location and nice place for family time.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Ft. Lauderdale

Great place! Always a pleasure

Posted Dec 1, 2014
Cons: Clearly describe where valet parking is available and to use room key to park in valet area. One of the best benefits on crowded days.
We have stayed at the Florida Hotel 8 times, and always enjoy it. The rooms and lobby are always kept VERY clean, the BIG attached mall is very convenient, and there are good restaurants nearby. It is close to the Florida turnpike and the Orlando Airport, and it takes about 20 minutes to get to Universal or Disney. However, it is not at all congested with traffic or people like the hotels near those parks. My favorite in Orlando. JM
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sarasota, Fl

Shopping, shopping and more shopping

Posted Nov 26, 2014
Pros: Service was superb and the valet remember your name
Cons: Pillows are not up to par. Even though they give four pillows per queen size bed, they are not comfortable.
Location: Very near the highways. Also you can go,to Gaylord Palms to see that hotel in Kissimmee .
Fantastic place to stay as the shops are right outside the door. Only negative is the food court very noisy.
5 out of 5
Recommended
for Everyone
by A verified traveler

Shopping spree

Posted Nov 25, 2014
Wish the hot tub would stay open later. Nice to be able to get up and go shopping.