Ratings based on 1,352 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby B from new york
Nice hotelPosted Mar 3, 2014
Pros: Beautiful pool, excercise room, two places to eat (one was a bar/restaurant open until midnight), and a Starbucks.
Cons: While the rooms, pool and lobby areas were very clean, the elevators appeared to be overlooked by the cleaning crew...
Location: Centrally located, less than 10 miles to major parks; minutes to the airport.
Nice, centrally located hotel in Orlando.The staff was very friendly and helpful. Is literally attached to a huge, upscale Mall, but access to elevators,pool, etc. are all room key access, so no worries with security. Be aware there is a $20 "resort fee" added to our bill at the end of your stay.
for Everyoneby A verified traveler
Great stayPosted Mar 3, 2014
Pros: Everything was perfect!
Location: Perfect location near airport and Universal Studios
Very clean with excellent and friendly staff. Would highly recommend!
for Everyoneby Luis from miami, Fl
Great place to stay in downtown OrlandoPosted Mar 1, 2014
Great hotel, excellent friendly staff, very clean, would definitely recommend it.
for Everyoneby Jcki from Greenland NH
Nice hotel centrally locatedPosted Feb 23, 2014
Pros: The staff and the comfort. Beds are very comfortable and love all the pillows.
Cons: adding microwaves.
Location: We took in the Daytona races for four days and if we had more time we could easily reach any of the parks from here.
We arrived at this hotel via a Nascar Sports package with Prime Sports and found it to be much better than we expected. The staff is particularly helpful, In fact, the food manager started talking to my husband and once he found out he was a vet and from the same area of the country where his parents lives, just picked up our entire tab for our meal. There are no wicrowaves in the room but the attaches mall fills all your needs.
for Everyoneby Frank from Miami
Great hotel.Posted Feb 18, 2014
Everything is very good, clean, friendly staff. My biggest complaint was that neither expedia or the Hotel staff inform you of the "SERVICE FEE" it is $20 per night. Be aware.
for Everyoneby bert from Jacksonville
Air soft in orlandoPosted Feb 15, 2014
Great hotel attached to florida mall easy to get around.
for Everyoneby Amanda from H
Great location and amenitiesPosted Feb 3, 2014
Love the location, convenient to everything. On site restaurants were great, as well as on site Starbucks for convenience.
by Janice from London, Ontario Canada
Too Expensive for what I gotPosted Feb 1, 2014
Pros: Connected to the Florida Mall. Pleasant staff.
Cons: Replace mattress. Make indoor pool.
Location: Right at the mall but not close to much else. Rather seedy area across the road from hotel.
My third stay here and disappointing this time. Mattress was sorely in need of replacement as the springs were shot. I woke up every morning with an aching back from it. No stocked mini bar but at least a fridge. Ridiculous $18 a night fee for use of an outdoor heated pool that was too cold to go out to for most of my stay, a newspaper you had to fetch yourself, two bottles of water in the room per day, use of the gym which I did not use and use of the computer room. $12 occupancy tax. Bill was ginormous and just not worth it. Should have been much posher room for what I was forced to pay. Was kept clean though. Staff friendly but stay was just not worth the price. Will not be returning.
by A verified traveler
The bathroom wasn't perfect ... there was a hairpiPosted Jan 14, 2014
Pros: Location and staff
Location: Everthing is close to this hotel... great place to be.
The bathroom wasn't perfect cleaned... since we checked in, during the first six days, we could see the same hairpin in the bathroom floor at exactly same place. In the second day, without any request or prior notice, hotel decided to change the small TV for a bigger one but, they did a great mess with dust and cement on the room..... leaving a huge unpainted mark on the wall, while placing the new tv over the furniture.
for Everyoneby A verified traveler
Posted Jan 3, 2014