Individually furnished, desk, blackout drapes, iron/ironing board

Reviews of Baymont by Wyndham Orlando/International Dr/Universal Blvd

2.5 out of 5

Reviews

6.2
Rating 10 - Excellent. 80 out of 297 reviews" "
Rating 8 - Good. 49 out of 297 reviews" "
Rating 6 - Okay. 48 out of 297 reviews" "
Rating 4 - Poor. 50 out of 297 reviews" "
Rating 2 - Terrible. 70 out of 297 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Melida

Traveled with family
Disliked: Amenities
Nothing
Stayed 2 nights in Apr 2024

4/10 Poor

Winston

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is ok for a one night stay when you don’t want to drive. But that is it. Breakfast is very limited (bagels, toast, raisin toast, cream cheese, butter and coffee). The good thing about the room is that it is hard floor. Water is hot but pressure is bad. Air conditioner is VERY noisy!
Stayed 1 night in Apr 2024
Response from FD on Apr 22, 2024
Hello Winston, We appreciate the time you have taken to rate your recent experience with our hotel. We hope you will return to see how we continually improve to further impress our guests with each visit, remember we are located on International Drive and close to your favorite parks. We look forward to seeing you soon on your next visit.

6/10 Okay

Joylynn

Liked: Cleanliness
My throat burned the entire time. Smelled like chlorine.
Stayed 5 nights in Apr 2024
Response from Front Desk on Apr 21, 2024
We are sorry to hear about your experience and appreciate your feedback. We value your comments and will share them with our team for review. Your concerns are important to us and we strive to improve our services continuously. We hope you enjoyed the room size, location, and price during your stay.

6/10 Okay

Tricia

Traveled with partner
Liked: Staff & service
Was close to Universal, however the TV in our room did not work, the shower condition was not good, a/c was loud, room smelt smugly.
Stayed 1 night in Apr 2024
Response from FD on Apr 12, 2024
Hello Tricia, Espero que acepte nuestras más sinceras disculpas por la falla del servicio. Esperamos que regrese para ver cómo mejoramos continuamente para impresionar más a nuestros huéspedes con cada visita, recuerde que estamos ubicados en International Drive y cerca de los parques.

8/10 Good

Meiling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is closer.
Stayed 6 nights in Apr 2024
Response from FD on Apr 12, 2024
Hello Meiling, We appreciate the time you took to provide feedback on your recent experience with us, Guest comments like yours help us to continually improve. Ten un maravilloso dia!!

10/10 Excellent

Arlene

Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 17, 2024
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

4/10 Poor

Carlyne

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not
Stayed 2 nights in Mar 2024
Response from FD on Apr 3, 2024
Hello Carlyne, We are sorry we did not meet your expectations, We hope you will return to see how we continually improve to impress our guests with each visit, remember we are located on International Drive and close to the parks.

4/10 Poor

Wilbert

Housekeeping will enter your room hours before check out , even if they see your belongings.
Stayed 1 night in Mar 2024
Response from Front Desk on Apr 2, 2024
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. Please do consider us again on your next visit to the area.

10/10 Excellent

Kelsey

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good for the price
Stayed 1 night in Mar 2024
Response from FD on Apr 1, 2024
Hello Mr Kelsey, On behalf of our entire staff, we thank you for choosing our hotel! To see that we were able to provide our guests with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing your amazing rating!

4/10 Poor

Santiago

Stayed 1 night in Mar 2024
Response from Front Desk on Apr 17, 2024
Thank you for your feedback. We are disappointed to learn that your stay was not as positive as we would have hoped. We always encourage our guests to reach out to us directly if there is anything we can do to make your stay a more pleasurable one. Please know, our management team takes our guests feedback very seriously and would work hard to fix the issues you encounter.

2/10 Terrible

wilfrido

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place needs to be torn down and start all over again.
Stayed 2 nights in Mar 2024
Response from FD on Mar 27, 2024
Hello Wilfrido, We are sorry to disappoint you. We strive to provide exceptional service and we have failed. We will work internally to make adjustments and improve our service and guest experience.

2/10 Terrible

Amy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When checking in there was a male at the counter talking about things 2 kids under 16 shouldn't have heard. We got to our room it was less than clean. The floor, the shower, pillows on the bed to name a few was gross stained and dirty.
Stayed 1 night in Mar 2024
Response from FD on Mar 25, 2024
Ms Amy, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had about room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

8/10 Good

Germima

Liked: Cleanliness, staff & service, property conditions & facilities
I had a nice clean room
Stayed 1 night in Mar 2024
Response from FD on Mar 25, 2024
Hello Ms Gemima, We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from FD on Mar 26, 2024
Hello Yesenia, Thank you for taking the time to review your stay. We look forward to your return, as we aim to exceed your expectations for service and accommodations. Have a wonderful day!

2/10 Terrible

Newton

Disliked: Cleanliness, property conditions & facilities
I became very uncomfortable and scared after next door guests started a big argument. Extremely loud.
Stayed 1 night in Mar 2024
Response from FD on Mar 25, 2024
Hello Newton, We are very sorry to hear that you encountered such unusual inconveniences during your most recent experience with us. We hope you will return to see how we continually improve to further impress our guests with each visit, remember we are located on International Drive and close to the parks.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Looking for clean, affordable hotel that’s easily accessible to Universal or I-4 attractions, BAYMONT is your place. Bonus - free breakfast
Stayed 1 night in Mar 2024
Response from FD on Mar 25, 2024
Hello Karen, We are glad to hear about your pleasant experience at our hotel. Thank you for recognizing our effort to provide our guests with the best stay, we hope to see you soon!!!!

4/10 Poor

Susan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, dated, well used.
Stayed 3 nights in Mar 2024
Response from FD on Mar 24, 2024
Hello Susan, We are sorry we did not meet your expectations, We hope you will return to see how we continually improve to impress our guests with each visit, remember we are located on International Drive and close to the parks.

8/10 Good

ROMULO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 21, 2024
We are glad to know about your pleasant experience in our hotel, and that you have enjoyed your stay, thank you for recognizing our effort to give our guests the best stay. We hope to see you soon!!

10/10 Excellent

Lorraine

Stayed 1 night in Mar 2024
Response from FD on Mar 22, 2024
Hello Lorraine, We appreciate the time you took to review your stay. We look forward to your return, as we aim to exceed your expectations for service and accommodations. Remember we are near International Drive and close to your favorite parks.

6/10 Okay

HILTON

Liked: Staff & service
.
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 19, 2024
We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

6/10 Okay

Veeresh

Business traveler
Liked: Cleanliness
Breakfast is very disappointing. Doesn't meet minimum expectations compared to many comparable hotels.
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 19, 2024
We are very sorry to disappoint you! Thank you for taking the time to let us know about these issues. We strive to provide exceptional service, and we missed the mark. We will work internally to make adjustments and improve our service and guest experience.

4/10 Poor

Sarynet

Traveled with family
Disliked: Amenities, property conditions & facilities
Property close to Universal Studios. The bed mattress, pillows where super uncomfortable. Everything look super old. Hotel needs to update everything in the room.
Stayed 3 nights in Mar 2024
Response from FD on Mar 17, 2024
Hello Sarynet, We appreciate the time you took to provide feedback on your recent experience with us. Guest comments like yours help us to continually improve, We hope you will return to see how we continually improve to impress our guests with each visit, remember we are located on International Drive and close to the parks.

10/10 Excellent

leopoldo

Stayed 3 nights in Feb 2024
Response from FD on Apr 4, 2024
Hello Leopoldo, We appreciate the time you took to review your stay. We hope you will return, as our goal is to exceed your expectations for service and accommodations. Have a wonderful day!

6/10 Okay

Mark

Disliked: Property conditions & facilities
Floor
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 15, 2024
Hello Mark, We appreciate the time you have taken to provide feedback on your recent experience with us. We hope you will return to see how we continually improve to further impress our guests with each visit, remember we are located on International Drive and close to the parks. We look forward to seeing you soon on your next visit.

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities
By far the worst hotel I have stayed in. Don’t be fooled by the name, it is nothing like a Baymont or a Wyndham.
Stayed 2 nights in Mar 2024
Response from FD on Mar 13, 2024
Hello Denise, We are sorry to disappoint you. We will work internally to make adjustments and improve our service and guest experience.

10/10 Excellent

Tammy

Stayed 1 night in Mar 2024
Response from Front Desk on Apr 2, 2024
We are glad to know about your pleasant experience in our hotel, and that you have enjoyed your stay, thank you for recognizing our effort to give our guests the best stay. We hope to see you soon!!

10/10 Excellent

Alene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 13, 2024
We're glad you had a great time with us, and we hope you will come back to see us again on your next trip to the area!

2/10 Terrible

Mark

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was extremely rude and hates Americans he told me. Well that was that! The place is a Dump on top of that. BASIC Cable TV it feels like an old days inn without renovations. Gross comes to mind
Stayed 1 night in Mar 2024
Response from FD on Mar 12, 2024
Hello Mark, We are sorry to disappoint you! Thank you for taking the time to let us know about these problems. We strive to provide exceptional service, and we missed the mark. We will work internally to make adjustments and improve our service and guest experience.

4/10 Poor

Jose

Disliked: Staff & service, property conditions & facilities
Front desk not friendly at check inn, he was attending another guest at the same time . that was rude. Very poor continental breakfast Bathroom Sink was clog, Room was clean , bed comfortable . Tv limited channels.
Stayed 1 night in Mar 2024
Response from FD on Mar 11, 2024
Hello Jose, We appreciate the time you have taken to provide feedback on your recent experience with us. We hope you will return to see how we continually improve to further impress our guests with each visit, remember we are located on International Drive and close to the parks.

6/10 Okay

Meryem

Traveled with family
Disliked: Amenities
If you're looking for a bed to sleep in this is the place. Nothing more. Breakfast very disappointing. Coffee is literary colored water.
Stayed 3 nights in Mar 2024
Response from FD on Mar 11, 2024
Meryem, We are sorry we did not meet your expectations, We hope you will return to see how we continually improve to impress our guests with each visit, remember we are located on International Drive and close to the parks.

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very clean in all areas. Reception staff very accommodating. Breakfast was not bad at all …laundry facility was very clean with modern ,efficient machines ….Only one thing was our room was not cleaned or serviced in the week we stayed…..but happy to stop again if in Orlando.
Stayed 7 nights in Mar 2024
Response from FD on Mar 10, 2024
Hello Christine, We appreciate the time you have taken to rate your recent experience with our hotel. We hope you will return to see how we continually improve to further impress our guests with each visit, remember we are located on International Drive and close to the parks. We look forward to seeing you soon on your next visit.

10/10 Excellent

Jetesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a week. Very central. Easy to get around. Great staff. Peaceful. Would stay again
Stayed 3 nights in Mar 2024
Response from FD on Mar 10, 2024
Hello Jetesha, We appreciate the time you took to provide feedback on your recent experience with us, Guest comments like yours help us to continually improve. Have a wonderful day!

8/10 Good

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is close to shopping and dinning
Stayed 5 nights in Feb 2024
Response from Front Desk on Mar 8, 2024
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from FD on Mar 10, 2024
Hello Allen, We appreciate the time you took to review your stay. We hope you will return, as our goal is to exceed your expectations for service and accommodations.

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from FD on Mar 6, 2024
Hello Alejandro, We appreciate the time you took to review your stay. We look forward to your return, as we aim to exceed your expectations for service and accommodations.

2/10 Terrible

Rosana

Disliked: Cleanliness, property conditions & facilities
I recently stayed at this hotel and had a terrible experience. The room was filthy, with hair in both the bed and bathroom. Throughout the night, there was constant noise disturbing my sleep. To top it off, I discovered bugs in the bed and a cockroach on the toilet paper in the bathroom. Absolutely disgusting and unacceptable. Avoid this place at all costs!
Response from FD on Mar 4, 2024
Hello Rosana, We are very sorry to hear of this incident during your recent stay. This is certainly not taken lightly and has been submitted to management for review. Providing our guests with a pleasant experience is of utmost importance to us and for that reason we are very sorry that we were unable to meet your needs. We look forward to earning your business on future trips so you can see our continued improvement. Remember we are close to International Drive and close to your favorite parks.

2/10 Terrible

olber

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bad costumer service, dirty, dirty furniture
Stayed 1 night in Mar 2024
Response from FD on Mar 3, 2024
Hello Olber, We deeply regret the inconvenience you experienced with the cleanliness encountered during your stay. We are continually improving our services and accommodations while addressing our policies and procedures to minimize and address these situations. We appreciate your feedback and will use it to improve our operations in the hope that on your next visit we can exceed your expectations.

4/10 Poor

Rebecca

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were bedbugs crawling on my pillow. A group of young men were smoking pot in the parking lot right next to my car. Tons of trash in the hallways and loud music and screaming late at night. When I tried to politely inform the desk staff, they pretended to not speak English. I wish I had spent a little more to feel much safer.
Stayed 3 nights in Feb 2024
Response from FD on Mar 3, 2024
Hello Rebecca, We are very sorry that you encountered such unusual inconveniences during your most recent experience with us. I hope you will accept our sincerest apologies for the service failure. We hope you will return to see how we continually improve to further impress our guests with each visit, remember we are located on International Drive and close to the parks.

4/10 Poor

Samantha

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell of the place was incredibly musty. The humidity was insane and although the thermostat said 70, it felt like it was 75 , so wondered how well their air conditioning was working. Our shower drain was so clogged that the bathtub filled up well above our ankles before we were done showered. And even though there are sign for no cigarettes/weed, we definitely smelled weed on one evening upon returning from a night out. We won’t be staying again.
Stayed 4 nights in Feb 2024
Response from FD on Feb 27, 2024
Hello Samantha, we are so sorry to hear that you encountered such unusual inconveniences during your most recent experience with us. We hope you will return to see how we continually improve to further impress our guests with each visit, remember we are located on International Drive and close to your favorite parks. We look forward to seeing you soon on your next visit.

4/10 Poor

Yolima

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The sheets and bed linens smelled of sweat and there were small cockroaches in the bathroom. The cleanliness of the room was terrible and outside the hotel there were animals in the garbage cans because of all the accumulated garbage.
Stayed 2 nights in Feb 2024
Response from Front Desk on Feb 22, 2024
Hi Yolima! Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay. I would like to apologize for not exceeding your expectations as your satisfaction and feedback are vital to our success. We will be using the information you gave us to implement improvements for a better experience and overall impression of our hotel. I hope that you will consider staying with us once again, so we can have another chance to provide you with a superior experience.

10/10 Excellent

Yensi

Stayed 2 nights in Feb 2024
Response from Front Desk on Mar 20, 2024
We are glad to know about your pleasant experience in our hotel, and that you have enjoyed your stay, thank you for recognizing our effort to give our guests the best stay. We hope to see you soon!!

2/10 Terrible

Leon

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The room old needs to be updated. The paint was peeling off the wall and tub. Mildew smell was throughout the room. Dirty stains was on the bathroom walls.
Stayed 2 nights in Feb 2024
Response from FD on Feb 20, 2024
Hello Leon, We are sorry to disappoint you! Thank you for taking the time to let us know about these problems. We strive to provide exceptional service, and we missed the mark. We will work internally to make adjustments and improve our service and guest experience.

2/10 Terrible

Rodrigo

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from FD on Feb 20, 2024
Hello Rodrigo, We appreciate the time you have taken to review your stay. Providing our guests with a pleasant experience is of utmost importance to us and for that reason we are very sorry that we were unable to meet your needs.

10/10 Excellent

Kirk

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 18, 2024
We're glad you had a great time with us, and we hope you will come back to see us again on your next trip to the area!

6/10 Okay

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel for short trips and mostly a place to crash. My only real complaint would be how the location was handled on Rideshare apps . I put the name of the hotel on The app but every time the car drop me at the Grand Hotel or was waiting there . That does not work for people that don’t have a car . I don’t know who is In charge of putting or authorizing the location . But that was a real pain to move around . Do better . Don’t expect nothing fancy with the buffet . You get what you paid for. It works if you are in a budget . Nice beds though.
Stayed 2 nights in Feb 2024
Response from FD on Feb 19, 2024
Hello Douglas, We appreciate your feedback and will use it to improve our operations in the hope that on your next visit we can exceed your expectations. Have a wonderful day.

10/10 Excellent

Dwayne Charleston, Clermont

Liked: Cleanliness, staff & service
Cleanliness of the bed headboard in the rooms. The one room I was in, had paint stain on the headboard. Making the whole entire bed look dirty.
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 18, 2024
We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

10/10 Excellent

Carlos

Liked: Cleanliness
Clean
Stayed 2 nights in Feb 2024
Response from Front Desk on Feb 18, 2024
We are glad to know about your pleasant experience in our hotel, thank you for recognizing our effort to give our guests the best stay. We hope to see you soon!!

10/10 Excellent

Sumerah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from FD on Feb 13, 2024
Hello Sumerah, We appreciate the time you took to review your stay. We hope you will return, as our goal is to exceed your expectations for service and accommodations.

8/10 Good

David

Liked: Staff & service, property conditions & facilities
After I booked, I saw the Google reviews and almost changed my reservation - they mentioned some things that were very unappealing. I decided it to change my reservation. My room was very acceptable and the clerk that checked me in was most pleasant. It is in a very great location for the price and near quite a few attractions. I would stay here again! Glad I didn’t change my reservation.
Stayed 2 nights in Feb 2024
Response from FD on Feb 13, 2024
Hello David, we are glad to hear about your pleasant experience at our hotel, and that you did not change your reservation. Guest comments like yours help us to continually improve. We hope you will return to see how we continue to improve our service and hospitality. Have a wonderful day!

10/10 Excellent

Jean Pierre H

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 1 night in Feb 2024
Response from FD on Feb 11, 2024
Hello Jean, we appreciate the time you took to review your stay. Thank you for your comments about our hotel. We hope you will return, as our goal is to exceed your expectations for service and accommodations. have a wonderful day!!!!