Ratings based on 907 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom v

Free breakfast and close Walt Disney

Posted May 23, 2015
Good service and quiet. Nice pool. AC not really cold but good enough.. Large room and clean......… Hope to do it again.......
4 out of 5
Recommended
for Everyone
by A verified traveler

The staff was fast and efficient

Posted May 21, 2015
While checking in the desk clerk was excellent with multi tasking, and getting stuff done effectively and effecently
1 out of 5
by A verified traveler

Posted May 18, 2015
Terrible. .
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent

Posted May 14, 2015
Pros: pools. very kids friendly, safe
Cons: the breakfast didn't have variety...
Location: very central
awesome, very kid friendly, safe, tons of things to do, very clean!
2 out of 5
by A verified travelerfrom Ft Pierce Fl

Just Ok

Posted May 10, 2015
Pros: ???? need to think about this
Cons: everything. Needs up-grade badly
Location: very busy location. they say Disney likes it. I don't know why.
Nothing to brag about. The room was disappointing, very plain and not inviting.
2 out of 5
by A verified traveler

Posted May 10, 2015
Staff members were rude and inefficient. The room was subpar.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom fl

Nice amenities ,excellent location

Posted May 9, 2015
Pros: Location
Cons: Staff courtesy
Location: Dining.shopping.fun
Good satisfactory I will recommend this hotel to people that I know, once again perfect location close to the parks . Close to the airport, shopping , it requires To fix a few details, like some staff attitude ,and building care, but no mayor issues
3 out of 5
Recommended
for Families
by A verified traveler

You get what you pay for

Posted May 5, 2015
Pros: Very close to Disney parks, extremely affordable, pool area and tiki bar were very nice
Cons: More efficient check in process, Staff needs to be more attentive to the guests, Allow guests to charge tiki bar transactions to room
Location: Very close to Disney Parks and a Walmart nearby in case you need any personal items.
The stay was very cheap, so I can't complain too much because you get what you pay for. The pool areas are nice but I was a bit surprised that the Tiki bar wasn't able to charge my bar tab to my room which I thought was standard practice for hotels. On the plus side, the tiki bar made great drinks and they were reasonably priced. The downside is that the Hotel staff takes an incredibly long time to check people in. It took 45 minutes to check me in and there were only two people in front of me. The hotel is clearly an older building that was renovated on a budget. The tile in the bathroom was loose and cracked, shower faucet leaked and oddly only shear curtains on the windows which didn't feel private or block out the sun, but overall the room felt clean. We had a suite with a fold out couch bed, which didn't have any linens. Tried calling the font desk several times and nobody ever answered. I then went downstairs to the desk and to no surprise, there was a long line of people waiting to check in. When I eventually got the attention of the staff, I told them that I needed linens and blankets for the pull out, but when we returned from the pool, there were towels hanging on our room door. Tried calling the front desk again and again no answer. Went back down and told them about the mix up which was finally resolved so I could get my kids to bed. Overall though, it was a relatively clean place to sleep, breakfast buffet was adequate and the pool/tiki bar is really nice.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2015
Nice place to stay. Needs some maintenance but overall it was a money well spent. Staff was very courteous and helpful at all times.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tampa,Fl

Took too long for check-in

Posted May 4, 2015
Waited in line for 30 minutes. Showed up at 4 for check-in. Gave us handicap room and DID NOT request this. No tub. Didn't know until we got in room. Good breakfast but no meat. :(