Ratings based on 3,283 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Great location staff and space

Posted Jun 30, 2015
It far exceeded my expectations! Amazing room!! I just wanted to stay at the hotel with my partner!! The location was perfect....
3 out of 5
Recommended
for Everyone
by A verified traveler from WA state

Very nice and clean hotel

Posted Jun 30, 2015
Pros: Location and rooms
Cons: Increase staff while so many guests and sitting tables due breakfast.
Location: Good location: just in steps 'Wet'nWild' Universal water park and restaurants. 7-8 minutes drive to Universal Themes Parks and 15 to Disney Orlando.
Very nice and clean room. Close to most amenities, Universal parks. Only one problem to our mind: staff are too swamped to pay you attention.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Lovely rooms

Posted Jun 27, 2015
Great hotel with lovely, spacious rooms with good facilities. Five min walk to Wet and Wild and the hotel runs a scuttle to Universal. Would def stay again
4 out of 5
Recommended
for Everyone
by A verified traveler from Middletown, De

Orlando vacation

Posted Jun 26, 2015
For the price, this hotel was great for my family. Check-in and out was easy. The room clean. The hotel was not within walking distance to any stores but we didn't mind. Everything was within minutes by the car. We would definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to attractions,shuttle bus.

Posted Jun 24, 2015
Pros: Close to everything but off the beaten path.
Cons: Nothing
Location: All the parks are close by.
Room exceeded expectations. Nice pool with a bar beside it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Spring Hill, FL

Cleanest Hotel in Orlando!

Posted Jun 20, 2015
Pros: The cleanliness and the K-Cup machine in my room!
Location: Universal Blvd and International Drive has a million restaurants and things to do with the family!
We stayed while working at the Orlando Convention Center. This place was the cleanest hotel that we have stayed at in the Orlando area. They were very quick to get us checked in,and a very friendly staff! Thankfully the bar was open til 11pm and we were able to get a quick bite at the hotel after work. The best part was their K-Cup coffee machine in each room. Perfect place to stay with a family since you have bedrooms and a living and dining area!
5 out of 5
Recommended
for Everyone
by A verified traveler from pooler ga

middle of night clean up

Posted Jun 19, 2015
Location: sea world -kids enjoyed pool
grandson got sick in middle of night.they went out of there way to help.they clean our personal blanket and had it back next day at no charge thats rare these day.thank-you
5 out of 5
Recommended
for Everyone
by A verified traveler from CT

Honeymoon stay

Posted Jun 18, 2015
Was absolutely wonderful. The cabana bar was the perfect place to spend a relaxing evening after a day at the parks.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Amazing Hotel!! Great for Couples and/or Families!

Posted Jun 18, 2015
Location: Theme parks, restaurants, arcades, night life, gift shops, sports bars, bars, etc.
From the outside to the inside of this hotel, its a 5 star experience. At check-in one of the hotel employees took our luggage to the room. The room that I booked was the Grand Suite 1 bedroom. Once entered, I immediately was amazed!! The room was huge, clean and stocked with kitchen supplies and soap was included for the washer. Washer and dryer worked amazing. Bathroom was stocked with soap bars, shampoo and towels were nicely folded into shapes and designs. The view from the balcony was amazing. First night there I went right into the pool and the bar/grill. The hotel was all out amazing, relaxing and fun. The location is close to the theme parks, which the hotel offered free shuttles to. Employees were very very helpful and kind. I would definitely go back and recommend it to anyone.
4 out of 5
Recommended
for Everyone
by A verified traveler from chicago, illinois

Nice hotel, staff was friendly and rooms were nice

Posted Jun 17, 2015
Had a nice time pretty much the whole time. The housekeeping could have been a little more attentive with certain things. But other than that, had a good experience!