Ratings based on 3,081 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 2, 2015
Clean, comfortable, great location and outstanding service.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Paradise,NL

Great location hotel

Posted May 1, 2015
Pros: Room was nice, pool area was great.
Cons: Housekeeping was a disappointment and the pull out sofa was not comfortable.
Location: Water parks and universal studios was near by.
Hotel pool and location was great. Close to restaurants and shopping.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom greenville, sc

Wonderful stay from beginning to end.

Posted Apr 28, 2015
This hotel is amazing, they literally thought of everything! It was beautiful. They provided a shuttle to all the parks, rooms were great, and even offered breakfast at a nominal fee, even though the kitchens have it all, except groceries! I loved this hotel!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom villabe France

hôtel et personnel accueillant super séjour

Posted Apr 28, 2015
hotel super personnel à l'écoute très bien situé si on aime la marche. j'y retournerai et je le recommande
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Nashville, TN

Honeymoon Stay

Posted Apr 27, 2015
Only a couple minutes from Universal Studios, about twenty from Disney, this was the perfect place to stay. The management and employees were absolutely wonderful, and the poolside bar and grill was surprisingly delicious; the cook and bartender are hilarious. We will be staying here again. Only issue was parking wasn't always available as close as we would have liked.
5 out of 5
Recommended
for Couples
by A verified traveler

Excellent value

Posted Apr 27, 2015
Pros: The Executive Studio has a microwave, fridge, sink and real dishes. It was bigger than some hotel rooms I have been in.
Cons: I felt the hotel could have offered a shuttle service to Point Orlando and back. I had to rely on a taxi for the 3 mi.
Very nice hotel. Pleasantly surprised with the room.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom B

Outstanding value

Posted Apr 26, 2015
Room facilities are fantastic - lots of room and very practical for a young family with a fully equipped kitchenette and washing machine. Bathroom also exceptional. The hotel staff were naturally very helpful and friendly - all in all we had a brilliant stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Two day stay

Posted Apr 26, 2015
Room was clean, and staff was very friendly and helpful. Breakfast was expensive and ok but convenient since it's at the hotel. Was nice having Starbucks. Overall pretty good.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom USA

Okay hotel, okay price.

Posted Apr 25, 2015
Pros: Friendly staff, clean
Cons: The building itself was a bit worn down. Our towels and shower curtain were worn and the breakfast/coffee could use a makeover!
We stayed one night (in Tower 1). The staff was very friendly and we didn't have any trouble checking in. The room was okay. It wasn't anything special and I don't think the resort fees are warranted. The bed was comfortable. A couple of cups were stained and the shower curtain was a little iffy, but other than that I can't complain. We didn't go in the pool because we went to the water park earlier that day, but it looked cute (a little small) and so did the outside bar area. Again- not really anything I would label "resort". The only thing that wasn't great was the breakfast/coffee in the morning. My coffee was disgusting. I had to throw it out. My daughter had the buffet and the eggs and bacon were cold and rubbery.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to universal

Posted Apr 24, 2015
Pros: We liked everything
Cons: The bed we had in our room was very soft which I am not used to but that was the only problem
Location: Close to universal and water world and sea world
Great hotel only down the street from universal. Close to water world (across the street) and great staff to deal witho