Ratings based on 2,267 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Disney World and Universal

Posted Aug 22, 2014
Pros: It is super close to Universal and 20 min drive to Disney World
Cons: I wish there was an express ce
Location: Disney World and Universal Studios
Overall, we enjoyed staying at this hotel. Everything is modern and the staff was nice. It was kind of slow checking out. I wished they had a quick checkout feature. I also wished they had on-site laundry facilities.
5 out of 5
Recommended
for Everyone
by A verified traveler from West Palm Beach

Great hotel !! Walking distance to Wet and Wild !

Posted Aug 21, 2014
This hotel was EVERYTHING it said it was. The rooms very clean , as they should be. One of the best parts was that the costumer service was GREAT !!! The front desk attendant , I believe his name was Hamid, was incredibly friendly. Also Fabio was also very helpful and unselfish when it came to making my wife and I feel welcomed. I will definitely be staying here again when in town and hope to see the staff again. Keep up the great , very important costumer service !!!
4 out of 5
Recommended
for Everyone
by A verified traveler from myrtle beach, sc

Great

Posted Aug 17, 2014
Everything was good, I'll stay again! Good cleaning, great space, I like the bathroom, shower and bat tub separate, the peoples are nice!
Comment from Hotel Management
Aug 21, 2014 by Haping, Hotel Management
Thank you for the great review! We are happy to hear that you would stay with us again. We look forward to serving you on your next stay at The Point Resort.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good for universal studios, a little way to Disney

Posted Aug 12, 2014
Good pool, within walking distance of some restaurants. Good overall.
Comment from Hotel Management
Aug 16, 2014 by Haping, Hotel Management
It is nice to know that our lovely pool and convenient location contributed to a good stay! We appreciate you choosing The Point Resort and we hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice,and clean hotel. Exceeded our expectations.

Posted Aug 12, 2014
The hotel was closer to Universal Studio. Very neat , soft pillows and facilities are well kept.
Comment from Hotel Management
Aug 15, 2014 by Haping, Hotel Management
Thank you for choosing The Point Resort and it means a lot to us that we have exceeded your expectations! We appreciate your review and we look forward to serving you again.
2 out of 5
by A verified traveler

just ok

Posted Aug 12, 2014
Room was small as we though. Price is more then it should need to be for this hotel night stay.
Comment from Hotel Management
Aug 16, 2014 by Haping, Hotel Management
Thank you for taking the time to share your thoughts. We are sorry to hear that the size of your room was not to your preferences. Please note that we also offer one-bedroom and two-bedroom suites for guests who are looking for additional space. Our one-and two-bedroom suites feature a living room as well as a fully-equipped kitchen with a dining area. Thank you again for giving us the opportunity to serve you and we hope to welcome you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from S

Great Hotel

Posted Aug 9, 2014
Great place to stay close to Universal, Seaworld, International Drive and shopping Outlets. Lovely staff and great facilities. Would recommend the one bed grand suite which was spacious and very comfortable. Only niggle was that the carpets in the room and in the corridors were stained. However, everything else was perfect.
Comment from Hotel Management
Aug 16, 2014 by Haping, Hotel Management
We appreciate you mentioning how spacious and comfortable you found our one-bedroom suite to be throughout your stay with us! It is also great to hear that our location was convenient for visiting the parks and shopping malls. We do apologize in regards to your experience with the carpet. We would like to assure you that the situation you described is below our normal standards. We value your feedback and please know that we have addressed your comments with our team. Nevertheless, we are happy that enjoyed your stay with us and we hope that you will have the opportunity to visit us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Just ok not what I was expecting

Posted Aug 9, 2014
Overall a ok place to stay. The rooms are ok bed is not that great. As far as the hotel the hallways are dirty all the time and smell. The pool area is ok bar service is not great more of you are bothering them to get a drink. For the price it is on the better side of hotels. Mine was 89.00 a night plus 12.00 resort fee. Not sure I would call this place a resort. Hope this helps people and not to get your hopes to high.
Comment from Hotel Management
Aug 16, 2014 by Haping, Hotel Management
Thank you for taking the time to provide feedback on your stay. We are truly disappointed to learn that your stay did not reflect our high standards. We hope you can accept our apologies in regards to the hallways. Please know that this situation is rare and does not represent our commitment in providing a clean environment to all of our guests. We are also sorry for your unusual experience with our Food & Beverage team. We would like you to know that your experience does not reflect the typical guest experience. Your feedback is very important to us and we have shared your comments with our team. We sincerely hope that you will you give us another chance to make it up to you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Halifax, NS

Fantastic experience.

Posted Aug 6, 2014
Staff were lovely! They were very helpful and professional. The facility itself was very clean and comfortable and was conveniently located in relation to numerous restaurants, shopping destinations and the theme parks of both Disney and Universal.
Comment from Hotel Management
Aug 9, 2014 by Haping, Hotel Management
John, thank you for sharing your fantastic experience at The Point Resort! It is excellent to know that you enjoyed our facilities, great guest service, and convenient location. Thank you for staying with us and we hope to serve you again for your next trip to Orlando!
3 out of 5
Recommended
for Everyone
by A verified traveler from Greeely, CO

Close to Universal Studios!

Posted Jul 31, 2014
Pros: Close to Universal Studios
Cons: Hallway carpet and paint on the hallway walls.
Location: Sea World, Universal Studios, etc.
I chose this hotel only because it was so close to Universal Studios. It was a nice hotel but not sure I would stay there again?!? When you step out of the elevator to walk to the room, the hallway needs to be painted a different color and the carpet needs to be replaced (old). It wasn't pleasing at all. When we opened the first door to the "suite" like rooms, it smelled awful (like wet dog). We kept the door open just to air it out awhile. We did however enjoy the king size beds (my kids loved it)! The pool was big and the hot tub was nice. If I had to stay there again I would but I might look around for other options.
Comment from Hotel Management
Aug 9, 2014 by Haping, Hotel Management
Alisha, we appreciate you taking the time to share your feedback. We are glad that you enjoyed our spacious pool and jacuzzi. It is great to hear that your kids loved the king size beds in your room as well. However, we would like to offer our sincere apologies for your experience with your room. We would like to assure you that the situation you described is highly unusual. We are also sorry that the hallway and carpet were not to your complete satisfaction. We truly care about your feedback and please know that we have addressed your concerns with our management team. Thank you once again for giving us the opportunity to serve you and we really hope that you will give us another chance to show you the pleasant experience that we are known to provide to our guests.