Ratings based on 2,280 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Vacation!

Posted Aug 28, 2014
Pros: Great Location, friendly staff, excellent service!
Cons: There are only two things I would suggest. 1. Have a BBQ area guests could use. 2. Recycling program for beverage containers, plastic, etc.
Location: Excellent location! Close to Wet N' Wild water park, Universal Studios, Islands of adventure, outlet shopping and restaurants.
Great experience while staying at The Point! All staff and management make your stay very enjoyable!
4 out of 5
Recommended
for Everyone
by A verified traveler from CT

Anniversary Trip

Posted Aug 28, 2014
Everything was great, except for one thing, & it was our trip to the Cabana Bar on the day of our Anniversary, the customer service was less than okay. Dirty table, wait was too long, drinks weren't made properly. Next time I'll just skip that section. But overall, pretty darn good!!
Comment from Hotel Management
Aug 29, 2014 by Haping, Hotel Management
Thank you for your feedback. We are so sorry to learn about your experience as this is highly unusual. Please know we will be addressing this immediately with our team to ensure it does not happen again in the future. We hope that you will accept our apologies and consider staying with us again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Very clean

Posted Aug 28, 2014
Friendly treatment. Felt very welcomed. The pool and hot tub very clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas TX

Great for the price

Posted Aug 26, 2014
This hotel / resort is very good. Provides shuttle to universal studios and that's a big plus. Room is very spacious and bed is super comfortable. I will definitely stay here again if I visit Orlando.
Comment from Hotel Management
Aug 29, 2014 by Haping, Hotel Management
Thank you for mentioning our convenient theme park shuttle service and spacious suites. We appreciate your review and hope to serve you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from West Palm Beach

Nice Room and Location

Posted Aug 26, 2014
Pros: The room was very comfortable and spacious!
Cons: As above...HD TV. Nice tv....but service needs upgrading. Coffee refills for the Keurig.
Location: Orlando.....tons of things to do. We actually went to a Drift Race to watch our son drive at Orlando Speed World.
Staff very helpful. Room was very nice. Even though the room had a nice, modern TV, the cable service was not HD. That would have been nice. Also, we loved the Keurig coffe maker, but after the first day we did not get anymore coffee refills. Other than these things, the stay and the people were great.
5 out of 5
Recommended
for Everyone
by A verified traveler from florida

Great spot

Posted Aug 24, 2014
Quick late check in Friendly staff No issues Free upgrade
4 out of 5
Recommended
for Everyone
by A verified traveler from R

Posted Aug 24, 2014
Great hotel with wonderful staff! Very accommodating.
Comment from Hotel Management
Aug 29, 2014 by Haping, Hotel Management
We appreciate your great review and hope to welcome you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Disney World and Universal

Posted Aug 22, 2014
Pros: It is super close to Universal and 20 min drive to Disney World
Cons: I wish there was an express ce
Location: Disney World and Universal Studios
Overall, we enjoyed staying at this hotel. Everything is modern and the staff was nice. It was kind of slow checking out. I wished they had a quick checkout feature. I also wished they had on-site laundry facilities.
Comment from Hotel Management
Aug 29, 2014 by Haping, Hotel Management
It is great to know how much you enjoyed your stay. We apologize for any delay during check-out, and we will be addressing this with our team internally. Please note that our one-bedroom suites are equipped with a washer and dryer. This is a great option for guests wanting these facilities. We hope that you will stay with us again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from West Palm Beach

Great hotel !! Walking distance to Wet and Wild !

Posted Aug 21, 2014
This hotel was EVERYTHING it said it was. The rooms very clean , as they should be. One of the best parts was that the costumer service was GREAT !!! The front desk attendant , I believe his name was Hamid, was incredibly friendly. Also Fabio was also very helpful and unselfish when it came to making my wife and I feel welcomed. I will definitely be staying here again when in town and hope to see the staff again. Keep up the great , very important costumer service !!!
Comment from Hotel Management
Aug 29, 2014 by Haping, Hotel Management
We appreciate you taking the time to share your experience! Thank you for mentioning the great service that you received. We look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from myrtle beach, sc

Great

Posted Aug 17, 2014
Everything was good, I'll stay again! Good cleaning, great space, I like the bathroom, shower and bat tub separate, the peoples are nice!
Comment from Hotel Management
Aug 21, 2014 by Haping, Hotel Management
Thank you for the great review! We are happy to hear that you would stay with us again. We look forward to serving you on your next stay at The Point Resort.