Ratings based on 612 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from kentucky

Beautiful, peaceful retreat

Posted Jul 14, 2014
Came across this hotel when searching for an alternative to a convention hotel. Beautiful. Proficient, gracious staff. Large, clean gym. Lovely pool area. I was surprised & pleased by the variety & quality of eating options. Fabulous meal at La Luce. Great sushi bar. Delicious sandwiches & pastries for take away. Will definitely return.
5 out of 5
Recommended
for Everyone
by A verified traveler from C

Beautiful hotel

Posted Jul 7, 2014
Great staff, speedy service, shared amenities with neighboring Hilton hotel. No complains.
5 out of 5
Recommended
for Families
by A verified traveler from Mississippi

Perfect Orlando Oasis

Posted Jul 7, 2014
Location: very short taxi or shuttle to Disney and Universal parks.
Really nice hotel. Super comfortable, excellent service, breakfast was terrific. Highly recommend.
3 out of 5
Recommended
for Everyone
by A verified traveler from New York

Posted Jul 7, 2014
Pros: Very clean
Cons: They need to disclose ALL fees to third party booking agents.
Location: Centrally located near the Disney Theme parks
I thought that a lot of hidden cost come with a stay at the Waldorf. After pulling up I find that Valet Parking is not a choice but it is mandatory for $24 per day plus tax. I said well I was not told this when I booked the hotel. I even called to see if a rental car was needed. Nothing was ever mentioned about this cost. Then when checking into my room a standard credit card was taken for charges. I mentioned I will not need to use any services. I was then advised that a $25 per day plus tax room resort fee charge was mandatory. This included 2 free drinks,internet access, 800 number room calls, access to golf course, bike rentals, access to spa. I stayed at many hotels and I have never heard of such fees charged at check-in and not disclosed at the thime of the booking.
4 out of 5
Recommended
for Everyone
by A verified traveler

Fourth of July get away

Posted Jul 5, 2014
Pros: Location being tucked away. This allowed us to have a quiet, serene, noiseless vacation.
Cons: Did not like valet parking. We would have liked self parking instead so we can come and go as we please without having to wait for the valet.
Location: Bonnet Creek Orlando. DISNEY WORLD !!!!
Regal experience with plenty of time for solitude. We liked the quietness and privacy afforded during our stay. Crowd was gathered around Hilton nearby and so we were able to have an overall quiet vacation.
5 out of 5
Recommended
for Everyone
by A verified traveler from Anaheim, Ca

Great Service

Posted Jul 5, 2014
Had to check out of my previous hotel and meet up with family early and really did not want to leave my luggage with them and go to the Disney Parks. Called the Waldorf that morning to leave with them and was told that if my room was ready I could check in. When I got there and checked with the desk to leave my luggage, I was told my room was ready for me and was give my key to my amazing Deluxe Suite on the top floor with a great view of the parks! Unfortunately I could not stay and had to join up with family, but when I did get back I completely enjoyed the relaxation. The balcony and view were amazing and great view of the fireworks. My only drawback was the prices of the food for room service. A $14 cheesecake turned into a $30 bill just in delivery and gratuity charges. So just be aware when you order there is a severe up charge. Other than that, it was amazing and wished I could have stayed one more night.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Jun 30, 2014
Pros: The beds were very comfy. The cleanliness of the hotel & rooms. The staff is so friendly & provide amazing service!!
This was my first time visiting this hotel. I have stayed several times at the sister hotel Hilton next door. This hotel is by far the Best!! Very friendly staff. The beds are sooooo comfy!!
3 out of 5
Recommended
for Couples
by A verified traveler from Montreal, QC

This hotel is beautiful!

Posted Jun 28, 2014
Pros: Location! Close to all Disney attractions and highways. Great for golfers and couples.
Cons: Cleanliness of rooms. Just include everything in the cost per night (resort & valet parking). Give a little something to the kids when they arrive.
Location: All Disney attractions are close by. Also, close to major highways.
It has an old world charm with a modern twist. It's in a great location, close to all the sites and away from the hustle and bustle. The suites with the balconies are very nice over looking the golf course. Also, you have access to the Hilton hotel, which is a 5 minute walk away. The great thing there is their lazy river pool and water slide. The kids and I loved it! The Waldorf pool setting would be great for a couple's retreat. The cons are all the extra fees. Daily resort fees and obligatory valet parking fees add up. That doesn't include all the tipping involved. Though the valet staff are great! The gratuity is included in room service, yet you are somehow meant to feel like you have to give more, which you really shouldn't. Also, there should be more choices for kids in the room service menu. The worse part of all is the lack of cleanliness. I don't understand how a 5 star rated hotel does not upkeep their rooms. There's dust on the furniture and light fixtures and the surfaces aren't cleaned properly, which makes it feel like it really isn't fresh and clean. Also, if I can suggest, since it is in the area of Disney, perhaps the kids should be made to feel special upon their arrival with acknowledgement and a little gift to start things off right.
5 out of 5
Recommended
for Everyone
by jen from RI

Upscale resort close to all theme parks!

Posted Jun 24, 2014
I'm so glad I found this place! The grounds are gorgeous and our room overlooked the amazing golf course. It's a nice alternative to staying at the disney resorts. Beds are SO comfortable, very clean place, & friendly staff. It's connected to the hilton so guests are allowed to use the lazy river pool at the hilton, which my son absolutely enjoyed! So our Disney vacation had a nice resort twist to it, which I enjoyed! When we first arrived The AC in our room was broken, however it was fixed immediately. I would stay again. Also, Free shuttles to most theme parks.
5 out of 5
Recommended
for Everyone
by A verified traveler

Luxurious accommodations near Disney

Posted Jun 23, 2014
From the moment you step in and get a whiff of the fragrance in the air you get brought back to the golden age of travel. The hotel is beautiful and luxurious, and the staff is very attentive. The hotel is also child-friendly and is situated right next to the Hilton which has a great pool with a lazy river and slide which is fun for all. Great restaurants right on property so no need to go anywhere.