Ratings based on 1,086 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from SLC

Great Hotel for a luxurious Disney Vacay!

Posted Jul 28, 2015
Pros: Everything.
Cons: Tea option in the room.....
Location: Disney World
We booked a King Suite room with a Disney view and a balcony. The room was very large and the living room included a sofa bed. The room also had a small 4 person dinning room table and a small "kitchen" - nothing more than a sink and a small refrigerator. There was also a nice coffee machine but sadly no option for hot water or tea. The bed was amazingly comfortable. It really made it hard to get up in the morning and actually want to go over to the Disney. The bathroom was large with a large shower and a separate bathtub. I would certainly recommend getting a room that faces the Disney Parks- as you can see all the fireworks. Fireworks start at 9 over at Epcot- then around 930 at Hollywood Studios-then last is the Magic Kingdom. We were usually done with the crowds and would come back just before the Epcot fireworks and sit on the balcony and watch them all! We did order room service a few times and it was fairly fast and the food was great. Always a nice way to end the day. We only used the pool for about an hour. It was nice but there were so many families and crying kids it just wasn't what we had in mind. So we went to the spa instead. It was fantastic! Although pricey for treatments, I would recommend budgeting it in! The service is unparalleled. And I visit a lot of spas. The front dest staff was incredible. THANK YOU JASMINE!!! We were also able to text message them with any questions or concerns we had throughout our stay. This is our new go-to hotel for Orlando
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2015
Luxurious but friendly and staff accommodating and efficient. Loved the view of golf course from our room Pools and food great Perfect for family of all ages
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 15, 2015
Great way to stay close enough to the parks without dealing with the noisy and crowded park hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2015
The hotel staff were all outstanding and very accommodating. The restaurants were excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great impromptu stay

Posted Jul 13, 2015
My wife and I decided to take our daughter on a day trip to Disney and we were looking for a place to stay...this hotel was amazing. Five star service and accommodations in every sense. We are already planning our return stay next year.
4 out of 5
Recommended
for Couples
by A verified traveler

Hotel beautiful. Staff very helpful.

Posted Jul 11, 2015
Pros: Lobby was very attractive peacock bar very nice to sit and relax good service
Cons: Needed better directions.
Location: Was at Disney.
Missed turn down services first night.shower door leaked . Lock on balcony door didn't work.
4 out of 5
Recommended
for Everyone
by A verified traveler from Jersey City, NJ

Posted Jul 7, 2015
Pros: Hotel shuttle to and from the parks was enjoyable and reliable... very helpful.
Cons: The pool was nice enough, but not entirely relaxing given the number of children there. They might be well served to have a section divided off for a
Location: Nice distance from all the main attractions.
Overall the hotel was very nice, but probably not necessary if you're spending the majority of your time in the parks. The pool was nice enough, but not entirely relaxing given the number of children there. They might be well served to have a section divided off for a little quieter atmosphere. Other than that, the staff was very pleasant and the housekeeping staff very thorough. Parking is a bit of a pain if you don't wanna rely on valet parking for $26 a day + tips each time you are coming and going. $18 a night over at the hilton lot is the alternative, not sure why Waldorff guests have to pay to park in that lot but Hilton guests do not.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2015
Pros: Everything
Cons: Nothing
Fantastic resort and lives up to Waldorf standards, can't say the same for sister property Casa Marina in key West.
5 out of 5
Recommended
for Everyone
by A verified traveler from Serbia

Very nice hotel

Posted Jul 3, 2015
Pros: Room, bad, food, pool
Very nice hotel even better pool. specious and comfort. Very comfortable beds.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Posted Jul 2, 2015
Pros: Everything
Cons: N/A
Location: Disney world
Best staff who I have ever met welcomed my family, and we really enjoyed our vacation! Everything included staff, room, pool, and traffic made me happy.