Ratings based on 656 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from LA

Nice hotel

Posted Aug 25, 2014
Pros: They had some vegan and organic options on their menu. All of the front staff went out of their way to help you.
Cons: Some of the cleaning.
Location: Close to Downtown Disney and Epcot.
The Waldorf Astoria is a beautiful hotel with beautiful grounds and spacious rooms. All of the front desk people and the room service operators were very pleasant and accommodating. The only minor issues were some dust on top of and in the dresser between the beds, and the room service didn't open up the table unless I asked them to. We went to Orlando to go to Disney and they had a free bus shuttle to all of the parks and Downtown Disney.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pine Hill, NJ

Posted Aug 23, 2014
Cons: it seemed to us that they cleaned the rooms a little late in the day.
Love the staff, hospitality. nothing short of what was expected. We were happy with our stay
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location and quiet

Posted Aug 23, 2014
Nice hotel but should include more items as standard such as water, parking etc
5 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, NY

Regal Treatment

Posted Aug 21, 2014
Pros: I love all the services provided, especially, room service. The food is excellent, especially, breakfast.
Cons: The cleaning of the rooms could be improved. Don't just change towels, but mop the bathroom, wash the lavatory, and the shower side.
Location: There's nothing to do in the location, unless of course, you play golf. However, you can either drive or use their free transportation to Downtown.
I had a wonderful time at the hotel. We were treated like royalty; I felt like a queen and my son like a little prince. The staff was 'ridiculously' polite. It's plain luxury. I just love it. The only thing dough was when the housecleaning person comes, she just change the sheets and towels, but does not clean the soap film in the shower, and does not clean the bathroom lavatory. Otherwise, everything was great!
4 out of 5
Recommended
for Everyone
by A verified traveler

Quality hotel

Posted Aug 18, 2014
Some issues with payment which was a pity as stay in hotel has been excellent Do expect after check out that room service bill cannot be added to 8 hours after check out !!! After some emails issue sorted but not much apology
5 out of 5
Recommended
for Everyone
by A verified traveler from missouri

Wonderful hotel!

Posted Aug 17, 2014
5 out of 5
Recommended
for Everyone
by A verified traveler from Kleinburg, Ont. Canada

Quiet and Peaceful

Posted Aug 11, 2014
Great hotel if you are looking for confort without loud noise. Amazing
5 out of 5
Recommended
for Families
by A verified traveler from Northampton, UK

Good hotel - as you would expect from the Waldorf

Posted Aug 6, 2014
Pros: Good quality backed up by fabulous staff team.
Cons: I thought the breakfast was over priced and not that great. Only had it on 1 of our 8 mornings there.
Location: It's Orlando - there's absolutely loads!!
Good hotel made better by really good staff. As you would expect, the hotel is presented to a high quality. It's location in the Orlando area means that in terms of value, it really is outstanding (compared to major cities). Our stay wasn't without it's faults, but the staff really did care about us as guests and always made up for any problems. Valet, concierge, bar staff, wait staff - everyone we came into contact with was fantastic. I would unquestionably return to this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent overall

Posted Aug 4, 2014
Excellent Staff and facilities mattress comfort left something to be desired
5 out of 5
Recommended
for Families
by A verified traveler from London

Our experience.

Posted Aug 4, 2014
Pros: Everything was what we hoped it will be!
Cons: There was nothing that came to my notice about what needed improving.
Location: The location was superb! It offered you the tranquility away from all the hustle & bustle of the them parks and attractions, yet still it was in close
We had an 8 day stay at the hotel, but unfortunately only got to use the pool and spa facilities on one day as we were out visiting the them parks on most days.