Ratings based on 5,238 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Disney World

Nice pool, room foyer and bath outdated & stained

Posted Jul 27, 2015
Room accommodations were outdated. Bathroom and Foyer area was stained and dirty. Pool was nice but needed to be cleaned grime on sides. Had to pay for parking and so did our guests. Overall not up to Disney Standards. Disappointed pass holder.
1 out of 5
by A verified traveler

Terrible - they lack the basics.

Posted Jul 26, 2015
Pros: Proximity to Disney.
Cons: Everything
Hotel safety box was not working when we arrived in the room and had to go downstairs twice for assistance. Next day, we left for the parks and came back at 10:30 PM. We found out that no room service was performed in the room. The manager apologized and offered to send me "clean towels" to address the issue. To make a long story short I was supposed to stay for a week, but after such a bad experience I left the next morning and went to a much better hotel.
3 out of 5
by A verified traveler

Desaponning

Posted Jul 26, 2015
Found somebody else old food in my room 18/day for parking why? Plus 23 to u see the facility......i was not very please.
3 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, FL

Great location. Walking distance to Boardwalk

Posted Jul 23, 2015
Pros: The location to Boardwalk.
Cons: Better maintenance on the pool and the parking area. Reassess the bathroom in the rooms. It's an older hotel and looks great inside except bathrooms
Enjoyed the hotel due to it's location, however was very disappointed in the pool. We saw an excessive amount of Band-aids and other debris in the pool that we haven't seen when staying at other hotels. Needed to be maintained a little better. The parking lot trash cans were overflowing the day we checked in and when we checked out. The hotel bathroom needed major updating with the light and the floor (cracks). We waited to take a shower on the last day because we weren't sure how clean that bathroom actually was (or could get).
5 out of 5
Recommended
for Everyone
by A verified traveler

Disney trip

Posted Jul 21, 2015
Pros: facility was great Shula's steak house was top notch
Cons: Todd English establishment was very poor service and the food was not at all worth the price
Location: Very close to Epcot and Hollywood Studios
Loved the hotel and the staff . Overall our experience was excellent
5 out of 5
Recommended
for Everyone
by A verified traveler

it wonderful

Posted Jul 21, 2015
very beautiful and big and have a wonderful lake and nice view I want to reservations next time I love it
5 out of 5
Recommended
for Families
by A verified traveler from Fort Lauderdale, Florida

I love this hotel

Posted Jul 20, 2015
Pros: Beautiful family friendly and loved the pool
Cons: Let the person know ahead of time about the 100 hold on your credit card
Location: Magic Kingdom, Downtown Disney,Epcot.
Very beautiful hotel. Love this hotel will stay here again. I felt like I was really on vacation.
5 out of 5
Recommended
for Families
by A verified traveler from New York, NY

Wonderful family weekend.

Posted Jul 20, 2015
Pros: Lovely atmosphere; casual and quiet. The waterfall pool is very nice and my children had a great time using the facilities.
Cons: The pool staff was late opening the pool one morning.
Location: Had a wonderful time at Downtown Disney and Typhoon Lagoon!
My family and I spent a lovely weekend at the hotel. We visited the Disney theme parks one day but spent the remainder of our visit at the hotel. My children enjoyed the waterfall pool and I was able to relax poolside!
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Hotel in the heart of Disney

Posted Jul 20, 2015
Pros: The pool area is very nice. Plenty of room to move around, a nice large pool. Restaurant on the pool grounds was also nice.
Cons: It is just a busy hotel, with lots of kids. The cleaning staff should be instructed to be quiet in the hallways in the morning.
Location: Everything is close, which is why I booked this hotel. Golf, theme parks, food, Disney Village. Rode on boat to Epcot rather than fighting crowds.
Traveling with family. Very busy hotel. Check in was rather hectic. Long line, not enough staff to check people in. Rooms are fairly standard. No real upgrades to speak of over the years. Probably my fourth time to stay in this hotel. Now that kids are almost grown, I will probably not stay there again. Room rate was already rather steep, but then you get hit with resort and valet parking fees, not to mention the additional service charges on all food purchases. $16 a drink for a weak drink at the pool is also exorbitant. I guess all of the foreign travelers have lots of money to spend when they come over here.
4 out of 5
Recommended
for Everyone
by A verified traveler from Palm Beach

Unique hotel and very confortable room.

Posted Jul 20, 2015
The hotel was very unique and was right in the heart of several parks. The room was clean,the bed was comfortable, and there was plenty to do. Dining, gym, spa, etc. I only stayed 1 night but would definitely like to go back.