Ratings based on 1,838 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler from Chicago, Illinois

Recommend

Posted Oct 14, 2014
Pros: I liked the close proximity to Disney property and main attractions. I enjoyed the pools and the restaurants.
Cons: The staff at Il Mulino were unpleasant, especially the hostess.
Location: Disney, Pools, Fitness Center, Game Room, Disney Boardwalk,
After a grueling, long experience at the airport, it was nice to arrive at the Swan. We were greeted with a warm smile and pleasant service. Our hotel room was comfortable and clean. The pools were clean and there was always some fun activity for the children. The hotel restaurant staff; with the exception of the staff at Il Mulino, was courteous, friendly and pleasant. Overall, the Swan was a great choice for our family vacation. I will definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, FL

Nice hotel right around the corner from Epcot!

Posted Oct 14, 2014
The hotel staff was nice and friendly. Both checking-in and checking-out was easy and quick. The room had everything I needed including a flatscreen TV and Wi-Fi internet, although it could be renovated; The main lobby area & 1st floor gives the impression that the room would match its elegance but that simply is not the case. It was great to have Epcot & Disney's Boardwalk within walking distance. There was also a free water taxi service to Epcot available.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fairview, NJ

Beautiful hotel at Disney

Posted Oct 7, 2014
Pros: I loved the beautiful lobby and outdoor seating areas, the restaurant options and location.
Cons: The tub in my bathroom looked as if it had been through some "wear and tear." It probably needs to be refinished. I made management aware of this.
Location: Very close to Epcot, Boardwalk, and Disney Hollywood Studios. Miniature golf is also nearby.
The Swan is a great hotel option with nice amenities in the Disney World Park area. It's a beautiful property (along with the nearby Dolphin). I liked that is has several transportation options such as a ferry to Epcot and Disney Hollywood Studios as well as access to Disney Buses. It is also near the Disney Boardwalk which even has a dance club! I had delicious dinners at Todd English's Blue Zoo and Il Mulino. The Java Bar is convenient for quick breakfasts and the Cabana Bar has a beautiful sitting area by the pool. My guest room was clean with nice white bedding, double sink/vanities and had free wifi. My Mom had king bed room which included a balcony and living room area, also very nice. I would definitely stay here again!
3 out of 5
by A verified traveler

Posted Oct 6, 2014
The lobby and common areas of the hotel are very nice, however the room cleanliness left a lot to be desired. 3 star hotel at best; not 4.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean, close to parks, comfortable beds

Posted Oct 5, 2014
Easy transportation to parks Friendly staff Clean grounds Had character breakfast but only saw 2 characters Child friendly rooms Did not use pool or spa Only stayed one night but befs were very nice
5 out of 5
Recommended
for Families
by A verified traveler from London, Ontario Canaada

Great Hotel! Service is the best!

Posted Oct 5, 2014
Pros: Everything! Our breakfasts in the dining room with waiters such as Dawn, made the start of our day relaxing.
Cons: Nothing
Location: The location is fine with easy access to the theme parks
From the minute we walked through the door we felt at home. The front desk staff were great and our room was spotless and welcoming, Having a balcony so we could have a glass of wine and watch the fireworks was a treat. Also just being able to walk or take the relaxing ferry ride to Epcot was handy as was having dinner at a restaurant along the boardwalk made our stay even better.
3 out of 5
by A verified traveler from hollywood, fl

Annoyed by this hotel

Posted Sep 29, 2014
I was aware that they were doing construction so one end of the hotel was closed which is fine. But the tv only had three working channels and the fire alarm went off in the middle of the afternoon on a Friday when we were taking a nap after going to the pool. We are annual passholders but i probably won't stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice Beautiful Hotel

Posted Sep 26, 2014
hotel service is very good, room is very clean and comfortable. The food in hotel resturant is very deliviouse. It is very easy to take a shuttle in front of the hotel gate to all kinds of Disney. Everything is perfect!
5 out of 5
Recommended
for Everyone
by A verified traveler from Memphis

Nice Hotel great food

Posted Sep 25, 2014
Pros: everything
Cons: nothing
Location: see above
Stayed at the Swan for the 3rd time and will continue to choose this hotel along with the Dolphin. They are an excellent choice, a walk from Epcot with shuttles to other attractions. The hotel has great restaurants. This is my top choice for a visit to Disney attractions.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent choice

Posted Sep 25, 2014
I was amazed with the hotel experience as a whole. Great service, amenities, rooms and location. Definitely reccomend.