Ratings based on 2,339 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Construction ruined my stay.

Posted Jul 28, 2015
For the high price of this hotel, one shouldnt have to put up with the constant noise and a maze of equipment and materials that had to be stepped over just to get to the room. Even the housekeeper failed to make it to the room to clean. Inexcusable!
5 out of 5
Recommended
for Everyone
by A verified traveler from panama

Posted Jul 25, 2015
Excelent, relax, beutiful place, complet. Happy moments with my family. Lost and found and security so fast to help me with my documents lost.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

nice great location

Posted Jul 22, 2015
Pros: room was big and great views
Cons: Update some of the rooms and get the same disney TV and dining package
Staff was great!!! Love the look at night loved the distance to HS and Epcot!! Also love the boardwalk areas.
5 out of 5
Recommended
for Families
by A verified traveler from San Antonio, Texas

Best Value for Best Location

Posted Jul 17, 2015
Pros: Looks, room (Comfortable clean King bed, mini-refrigerator)
Cons: Allow the unused bottles of water to be donated to the next guest checking in. I luckily found a family in a room next door who accepted it.
Location: Boardwalk and Epcot.
The Hotel is clean, quiet and staffed by a great staff. It's proximity to Epcot World Showcase is fantastic. You walk on Disney Boardwalk and then a short further distance to Epcot where only a few people use this entrance and exit.
3 out of 5
Recommended
for Everyone
by A verified traveler from Kitchener, Ontario

Good experience

Posted Jul 14, 2015
Pros: Cleanliness; location; staff friendliness
Cons: Parking was an additional $18/day which is overpriced, especially when $23/day is added to cover such amenities as internet, gym, fitness center, etc.
Location: Incredible location
While expensive, my overall experience at the Swan & Dolphin was positive.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2015
Always awesome to be in Disney hotel. Everywhere is so perfectly set and convenient.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2015
Had a great time. Rooms clean and great service. Loved the Boat Taxi to Epcot
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Wonderfull time

Posted Jul 13, 2015
I had a very nice time in Swan hotel, the staff was helpful, my bedroon clean, everything was awesome, i really recomend this hotel!!
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Swan hotel at Walt Disney world was awesome!

Posted Jul 12, 2015
Beautiful, CLEAN, great staff. Front desk is open all night for late arrivals like we were. Great to just ride the Disney water taxi to Epcot. So easy and appreciated! Swan is one of the closest to Epcot. Then easy to catch the Disney bus to Magic Kingdom. We were 2 of the 6 people on the huge bus, but we still went right away. Thank you Disney for thinking of every need!
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Excellent location

Posted Jul 11, 2015
Pros: Service and location.
Cons: The rooms in the old section are rather unpleasant.
Location: Epcot, Hollywood Studios, Boardwalk
The first day of our vacation we were given a room that had a damp smell. Once the manager was notified, we were relocated to a room located in the renovated section of the hotel. This new room was just perfect.