Ratings based on 2,321 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from miami

Posted Jul 6, 2015
A very nice hotel,great staff, the food was Great especially the sushi restaurant I believe called "Kimonos". The character dinning and breakfast was very fun,the kids loved it. Will definately be going again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Saint Petersburg. Fl

Nice hotel, great location!

Posted Jul 6, 2015
This resort is near the Dolphin, Boardwalk, Beach and Yatch club resorts so there's no shortage of things to do and places to go. The room was a little musty smelling and the resort fees are a little high but it's a nice hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia,PA

Very good hotel

Posted Jul 6, 2015
The hotel had great location. Even though it has a water taxi access, try to use busses instead to save some time, because they broke down twice within one day and we had to wait in line for extra 25 min each time. Overall rooms were clean and comfortable. Would stay there again next time!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 5, 2015
The price paid is higher vs the services and comfort you receive.
4 out of 5
Recommended
for Everyone
by A verified traveler from ny ny

Posted Jul 4, 2015
Great value hotel in Disney. Access to the transportation and magic hours.
5 out of 5
Recommended
for Everyone
by A verified traveler from c

Nice hotel, convenient, clean

Posted Jul 2, 2015
I have stayed at multiple Disney World hotels and would definitely stay here again. Rooms were nice (recently renovated) and the staff was friendly. It was very convenient since Disney buses come to the hotel (there are also boats to Epcot from the hotel). My kids enjoyed also having the Dolphin next door so there was a larger variety of restaurants.
3 out of 5
Recommended
for Everyone
by A verified traveler from boston,ma

Newly renovated rooms!!! It's lipstick on a pig!!

Posted Jun 28, 2015
Cons: better quality products should have been used in rooms when renovation was done. quality just not there
Location: very nice pools and can walk to Epcot , Boardwalk and Hollywood Studios
Nice location , well manicured grounds, hotel staff very nice. The room left a lot to be desired. when checked in the a/c unit was making noise, a sleepless night. Came to repair next day and worked for three days when noticed the room was very warm. adjusted thermostat, worked for the day and again too warm again just gave up. The toilet, try to flush something never happens until it wants to. In the edge of the bath mirrors the tiles were not finished looked awful. the rain-shower heads only somewhat trickled water most holes were blocked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Well maintained older hotel.

Posted Jun 28, 2015
Enjoyed my stay at the Swan. Wish it offered a Continental breakfast but everything else was terrific.
3 out of 5
by A verified traveler

Room too Noisy

Posted Jun 28, 2015
Pros: The beds and pillows were comfortable and the pool was nice.
Cons: I think it is ridiculous to charge a parking fee plus a resort fee. Do one or the other. It is not like it is NYC where parking is at a premium.
Location: Near Disney World and the Boardwalk hotel area. Not really much to do there at the boardwalk. You would have more to do in Downtown Disney area.
The room was very nice except that at night we could hear a noise, which we think was from the roof air condition units. We looked at on the roofs of the facilities on the west side of hotel on the 4th floor. It was almost like a bass drum which kept us awake for quite awhile. Due to the cost of the hotel plus the resort fees and parking fees I do not think the total cost for two nights was worth it. Over all , for two nights stay, it was overpriced. The extra cost of the resort and parking fees along with the taxes was $90.10. Think you would be better off staying elsewhere. The only real advantage was the bus service, but many places, including those outside the park offer that.
5 out of 5
Recommended
for Families
by A verified traveler from Miami, Florida

Excellent choice

Posted Jun 26, 2015
Pros: Location & Luxurious accommodations.
The hotel location is perfect when travelling with kids. The pool, playground and restaurants make it a great place to relax between your park visits. Highly recommended.