Ratings based on 2,060 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Largo, FL

Hotel is close to Disney Boardwalk

Posted Jan 26, 2015
Pros: It is a resort that is situated in an excellent location for an evening out. The hotel staff were very professional.
Cons: Not an improvement exactly, but the parking and resort fee are too high.
Location: We went to Disney Boardwalk area at night. Prices have certainly gone way up for food and drinks. It seems more geared toward people on business.
Stayed at the hotel for one evening for pleasure. The hotel offers nice atmosphere and is close to Disney Boardwalk and Epcot entrance is within walking distance or boat ride. Room check in was fast and courteous. The room was clean and quiet. We utilized the bar area and Blue Zoo (?) restaurant.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami, Fl

great location near Epcot and Boardwalk!

Posted Jan 26, 2015
Pros: We loved the view to the Dolphin from our room, the changing colors are fascinating to watch.
Location: we loved and were surprised to have Boardwalk so near.
the hotel was great, amazing views, very clean, hotel staff was excellent very accommodating and helpful. The valet guy was very nice and gave us tips regarding the hotel amenities.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Fabulous location & transport options to Parks

Posted Jan 25, 2015
Pros: Location is excellent. Rooms are very clean and quiet and perfect for a family of 4.
Cons: Hallways, elevators and lobby could be updated next.
Location: Great transportation links to all parks, particularly Epcot, Hollywood Studios and Boardwalk.
The rooms are renovated and clean - beds are wonderfully comfortable. The hallways, elevators and lobby are a little tired but the rooms are great and the location is fantastic. Many transport options to all the parks including frequent short ferry ride to Epcot and Hollywood Studios and the Boardwalk (walking is an easy option for these too). The rooms are spacious with good views whether facing Epcot or not (we didn't).
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice Business Hotel Near Disney

Posted Jan 25, 2015
Pros: Very clean. Tough to get a late night coke or drink without calling room service and paying a premium for that
Cons: The pricing. I realize it is a Disney themed hotel, but considering it really isn't associated with the park, the expectation would be more value.
Attended a conference at the hotel. Found the amenitites and location desirable for a conference. Although a little expensive for the value, the hotel is very pleasant and enjoyable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom babylon ny

Great location

Posted Jan 24, 2015
Quiet, clean, location, great facilities and room was renovated and updated. Enjoyed our stay will come back
5 out of 5
Recommended
for Everyone
by A verified travelerfrom miami, fl

Nice hotel

Posted Jan 23, 2015
I loved it was there to celebrate my 21st wedding anniversary.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Port Moody, BC, Canada

Great hotel for family and more

Posted Jan 23, 2015
Pros: Great selection of restaurants. Fantastic pools and beach area. Convenient water taxi and shuttle bus service to WDW parks.
Location: There is a water taxi for quick access to Epcot and Hollywood Studios. There is a basketball court and mini golf.
We, a family of 5, stayed at the Swan Resort for 7nights. The room was comfortable and very spacious. We never felt crowded. The staff are friendly and very helpful. There is a character breakfast on site on the weekends and a reservation is not required! We enjoyed the variety of restaurants that were available both at the Swan and at the adjacent Dolphin Hotel. The hotel and grounds are beautiful. The kids loved the pools and waterslide. There were a few conventions going on but the hotel never felt crowded.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom washington dc

Great hotel , easy access , good location

Posted Jan 23, 2015
Great hotel , clean , newly redesigned . Easily accessible to Disney world .
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Great location, reasonably priced

Posted Jan 22, 2015
Location is great for easy access to Epcot and Hollywood Studios. Bus to Magic Kingdom is easy route that only stops at Boardwalk, Swan and Dolphin. Had some issues with room service and our order. But would stay again
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Nice hotel but ...

Posted Jan 21, 2015
Hotel was nice, but not as nice as the pictures make it out to be. I stayed at the dolphin in a previous visit and it was very nice. I understand that they ate remodeling the rooms over. Upon check in inwas offered to pay more money a night to etay in a newly remodeled room which i declined. The room was ok and bathrooms could have been cleaner. They charge a resort fee for internet and gym etc. they should pay the cleaning crew more money to better clean the bathrooms.