Ratings based on 2,234 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travelerfrom Minneapolis, MN

Beautiful hotel-close to Disney attractions

Posted May 28, 2015
Pros: Service, amenities, the friendliness and welcoming feeling we received from the hotel employees.
Location: Located close to Disney resorts, and also Epcot and Hollywood studios.
Immediately upon arrival at the Swan we were impressed. Friendly service, easy check-in. Our room wasn't quite ready, so we were offered a 2 queen room instead of a king room. We were flexible, so we took the alternate room. It was recently remodeled and the décor was lovely. The beds were comfortable and bedding was so nice. We were impressed with the Swan and can't wait to go back and bring our kids this time.
3 out of 5
by A verified travelerfrom North Carolina

The room would get very hot at night.

Posted May 27, 2015
Pros: the room was very nice and big comfy bed
Cons: air in the rooms or ceiling fans
Location: very close to Boardwalk Disney
It was great to be able to stay there but NEVER enough lounge chairs by the pool which is shared with the Dolphin. No one to help you at the pool with carrying or finding a chair. Don't forget you are charged a day for this use (I forgot) and we only went twice and it was work each time or had to sit on towels on the hard concrete.Parking is not FREE even for guest, so dont rent a car (like we did) thinking it would be cheaper than taxi or shuttle service. Parking is $18 a day and service charge for hotel facility is $23 a day (would have been cheaper to stay on Disney property) Swan/Dolphin are not Disney owned. And the Disney staff member on site cannot even link your bands to the park - so that was not helpful. But I will say that the hotel renovations were very nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel! Walking distance to Epcot

Posted May 27, 2015
Pros: Beautiful can't say enough about the hotel
Cons: Nothing.
Location: Walking distance to Epcot and The boardwalk.
I'll stay her again. Staff is on top of everything. We left at 3 am and the valet was just as happy at 3am as he was after 8 pm.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago,IL

Posted May 26, 2015
Nice hotel to stay at with easy access to Disney parks. Downside is that it is very outdated and in need of updates ..
2 out of 5
by A verified travelerfrom orlando fl

Late giving your room at checking time.

Posted May 26, 2015
2 1/2 Hours to get you room after checking in at 3;00pm then another hour to get your luggage. Then after waiting all that time the room was not the requested. But yes you have to leave your room at 11:00 am no excuses for that.
3 out of 5
by A verified travelerfrom Jacksonville FL

Great location, needs updating

Posted May 24, 2015
The hotel is in a perfect spot. Walking distance to the boardwalk and EPCOT. The lobby and common areas are nice. The grounds need a little TLC. The room I stayed in is outdated and had mold around the door and threshold in the bathroom. The bed was comfortable and clean. The towels were nice and soft. The staff was friendly. Overall it was okay for one night but I don't need to rush to stay here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom FL

Great, walk to Epcot

Posted May 24, 2015
Nice hotel and staff, it was pleasure staying here
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted May 23, 2015
Overall nice place and reasonably priced. Great location to restaurants and attractions.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 23, 2015
Good location for magic and animal kingdom Super close to hallowood studio and love the water taxi there
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver BC

Central location with good access to Disneyworld

Posted May 21, 2015
Pros: Central and nicely layed out. good pools. good grounds. able to use the boats to access Epcot and Hollywood Studios.
Location: better communication with housekeeping. Did not like coming back to unmade beds after 8 hours away from room at 5:00pm.
had some challenges with housekeeping but otherwise really enjoyed the hotel.