Ratings based on 1,612 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby Bret from Denver, CO
Great timePosted Mar 8, 2014
Very comfortable. Staff excellent. Not as spread out as most books say. VERY close and convenient to EPCOT...within walking distance. Will stay here again.
for Everyoneby Giles from Western Australia
Fantastic atmospherePosted Mar 3, 2014
The staff were amazing, the bar staff were incredible and the feel of the resort was unreal
for Everyoneby A verified traveler
Great hotel at the center of the Disney parksPosted Mar 2, 2014
Pros: Large rooms, excellent service and good restaturants; Kimono's is a great restaurant to eat Japanese food
Cons: The fitness area at the Swan is well equipped, unfortunately you can't look outside. It's creates a dark workout place, it needs some natural lighting
Location: Located next to the Disney Boardwalk(watch the Epcot fireworks each night) and the major parks it's great hotel to start of your Disney adventures!
Again great hotel, where there is no need to go anywhere outside of the hotel. But when compared to other Disney hotels it's doesn't has the Disney Magic touch. It's no critique, could also be the position of the hotel, but it could for the same thing be a top hotel on the Miami South Beach area. Again it's a fully equipped hotel where everything is at hand from large rooms to good restaurants and great location to start exploring the Disney parks.
by Ralph from Chicago, IL
Good Location able to walk to EpcotPosted Feb 24, 2014
Cons: Bathroom was in need of repair paint peeling from ceiling rust around drain area. Also is very disappointing to have to pay for parking.
Location: Close to Epcot, Nice Pool area, restaurants look good did not try, convenient to all Disney attractions, 5 minute walk to Boardwalk area
Good Location Staff was good room was disappointing
for Everyoneby ron from nyc
Nice hotel close to Disney attractionsPosted Feb 23, 2014
Enjoyed my stay and was close todos bet attractions
for Everyoneby TJ from Vancouver, Canada
Perfect location.Posted Feb 17, 2014
Pros: Great location. Staff super friendly and helpful
Cons: Microwave in room would be great and it would be nice if pool facilities were open until midnight.
Super comfy beds. Location perfect to Epcot Centre and Hollywood Studios. Transport to Walt Disney World great with the boats and bus readily available.
for Everyoneby Glen from Hanover, PA
Very convenient to all parks.Posted Feb 12, 2014
Pros: Location, staff, cleanliness, shops, and restaurants. The transportation to the parks and airport.
Cons: A more affordable casual dining option in the Swan, like the Dolphin's cafeteria.
Location: Perfect location to all Disney attractions. You are a short bus ride from Animal kingdom, and Magic Kingdom. Boat to Hollywood studios and epcot great
We were very pleased with the overall appearance, location, and staff at the Swan. This was a spontaneous last minute trip. Having stayed at much more expensive Disney hotels in the past, we were very pleased with the rates and the hotel itself.
by A verified traveler
Not up to Disney StandardsPosted Feb 12, 2014
Pros: Pool area
Cons: The hotel probably needs a "Disney" makeover.
Room was old and musty smelling and the towels were not fresh. Seafood buffet was skimpy and not well presented.
by A verified traveler
Certainly not luxuryPosted Feb 3, 2014
Pros: Convenient to conference center
Cons: In general, this just does not feel like an upscale hotel. Furnishings, fixtures, common areas were all clean but nothing special.
Location: Walkable to Epcot
Rooms were clean and comfortably sized (relative to other Disney resorts. Nothing special about the accommodations that give you a feeling of being special or pampered. Best for onsite conferences or conventions. I would not stay here on a vacation.
for Everyoneby Brandy from Miami Beach, FL
Great location. Exceptional staff. Good deal.Posted Feb 3, 2014
Pros: Location, restaurants, food and drink options, comfortable bed, nice amenities, flight updates in lobby, assistance with all Disney needs
Cons: Just the refrigerator in our room
Location: Walking distance to Disney Boardwalk area, easy transportation to all Disney attractions
We really enjoyed our stay at the Walt Disney World swan. We liked the location and amenities. Hotel staff went above and beyond - what you would expect from Disney - maybe even a little better. There was a refrigerator in our room, which is great since my husband and I often bring along more healthy options to snack on; however, we put our milk and other items in when we arrived and discovered the next morning that it wasn't working. That was my ONLY complaint, and we didn't tell management since we didn't know it wasn't working until we were almost ready to check out. Besides that, great stay and a really fun and relaxing time.