Ratings based on 194 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
73% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Beautiful hotel

Posted Jul 4, 2014
The stay was perfect. 4 hotels within the hotel, lots of activities to do and close to restaurants and stores. Te only dislike was the housekeeping. They only made the bed, replaced towels and took out trash. The linens weren't changed, no replacement of coffee that we used, no sweeping, no mopping, etc.
4 out of 5
Recommended
for Everyone
by Disney Fan from Louisville, KY

Reasonable accommodations close to Disney

Posted May 23, 2014
Pros: Location and size of units
Cons: Shower hardware is cheap and difficult to use to regulate water temperature.
Location: Close to Disney, Universal, Sea World, two outlet malls. Chili's, Macaroni Grill, Joe's Crab Shack, and Orlando Ale House right around the corner.
We have stayed at the Westgate Blue Tree several times and have found it adequate since all we do is basically sleep and shower in the room while spending the majority of our time in the parks. This time our first 2 bed/2 bath unit was so recently renovated that there was still the overwhelming odor of paint and we had to move. Second unit was also recently redone but without the pungent smell. Rooms are a decent size with fairly good bedding and furniture. Pools look good and the grounds appear well kept. If you want good value for your cost of accommodations, then you should be satisfied with Westgate. If you expect high end amenities, however, you will be disappointed. There is no Wi-Fi in the rooms, very little water pressure in the showers, and our TV's, while good size, were not HD. You will be subjected to a modest sales pitch when you check in but a firm, polite "no thank you" should end it. Finally, we had a difficult time regulating shower temperature because the hardware is confusing to operate and, well, cheap. Overall, however, Westgate offers a pretty good product for a fair price and I fully expect to use them again.
Comment from Hotel Management
Jun 3, 2014 by WestgateGuestRelations, Hotel Management
Thank you very much for your review. We are so thrilled that you were able to take advantage of our great location to be able to enjoy everything you wanted while in the area. We do apologize for the issues you experienced with your villa. We are in the process of renovating all of our villas. Our location offers lots of amenities to choose from. We do apologize for the issues you experienced with our Wi-Fi as we are always looking for ways to improve our amenities. Thank you for bringing this to our attention. We are thrilled that you will be returning and look forward to your next stay with us. Victor
5 out of 5
Recommended
for Everyone
by michael from orlando

Great!!!!

Posted May 9, 2014
Comfort, cleaness, family time just great! Will recommend this place 100% is like being at home so nice.
Comment from Hotel Management
May 18, 2014 by WestgateGuestRelations, Hotel Management
Thank you for sharing your experience with us. We are delighted to know that you had a great vacation with us and enjoyed our resort. We are the perfect location for everyone to enjoy Thank you for staying with us and we look forward to having you back very soon. Ray
5 out of 5
Recommended
for Everyone
by rainer

nice and convinient hotel for everyone

Posted Apr 28, 2014
Pros: everything
Cons: the wifi should be able to reach the rooms
Location: very close to universal seaworld and eating places
the room was very nice and clean the pools were open until 10pm the place is very quiet very nice place
Comment from Hotel Management
May 3, 2014 by WestgateGuestRelations, Hotel Management
We appreciate your review! It’s wonderful to know you and your family enjoyed our pools. We look forward to your future family visits! Ray
5 out of 5
Recommended
for Everyone
by blanca from orellana

Was beautiful place to stay

Posted Apr 24, 2014
Beautiful place to stay with family I love all place was closet to the hotel restaurants, bars, shopping center just perfect for family time
Comment from Hotel Management
Apr 29, 2014 by WestgateGuestRelations, Hotel Management
Thank you for taking a moment to review our location. We are so pleased that we could be part of your family vacation. Nothing makes us happier than to know that you and your family experienced a wonderful time together. We can't wait to see you again! Ray
4 out of 5
Recommended
for Everyone
by Mark from Carmel, NY

Wonderful place to stay... if not picky.

Posted Apr 24, 2014
Overall it was a pleasurable stay at Blue Tree resort. Although I stayed there during the April spring break, it was surprisingly very quiet and not completely inundated with noisy children, exactly what I was hoping for when I chose to stay off property for a Disney vacation. The front desk staff however, were less than to be desired. I arrived at 9 pm and was immediately bombarded with a pitch to attend a time share presentation the very next morning. Booking through Expedia I was not prepared for this type of accosting. Also, house cleaning brought us new towels in the am and when we returned in the pm, they had taken them away. It was very odd. The place was perfect, but the staff could use some training and they need to leave the time share pitches to the guests who responded to their mailings, not the guests who booked through Expedia unknowingly.
Comment from Hotel Management
Apr 29, 2014 by WestgateGuestRelations, Hotel Management
We really appreciate your comments on your recent stay with us. It’s so great to know that you enjoyed our wonderful location which is nearby many shopping and dining areas. We are sorry to hear about your interaction with our sales staff. It is definitely not our intention to make you feel pressured in any way from anyone on our staff. We apologize and we do hope that you will give us another chance .Hope to see you soon! Vic
3 out of 5
by young mom of 2 from C

Downtown Disney area

Posted Apr 19, 2014
Great trip....although, had to clean floors and tub myself- horrible room maintenance, no restaurant in hotel, but great food across the highway...spacious 2 bedroom villa, 2 bathrooms a plus... Decent pool...hottub ok, needed maintenance... I had to sign a waiver stating I could never have a discount again because I used one this trip....had a wonderful time, but won't be staying at Westgate again
Comment from Hotel Management
Apr 29, 2014 by WestgateGuestRelations, Hotel Management
Thank you so much for your feedback. We are pleased to know you had a great time at our resort. Thank you for letting us know about the cleanliness of your villa. We will review this with our housekeeping department to prevent further issues. We hope that you will give us a second chance to exceed your expectations. Vic
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, nice rooms. Convenient location.

Posted Apr 14, 2014
Pros: Location
Cons: Onsite restaurant, or complimentary breakfast. More frequent shuttle to and from theme parks.
Location: Near shopping malls, restaurants and 4 miles from Disney theme parks.
Very comfortable, private and quiet atmosphere. Enjoyed our stay and would consider this hotel again.
Comment from Hotel Management
Apr 29, 2014 by WestgateGuestRelations, Hotel Management
Thank you for sharing your vacation experience with us. It’s been our pleasure to have you experience our resort and location. We can’t wait till you come stay with us again. Ray
5 out of 5
Recommended
for Everyone
by mayte from miami fl

Noche hotel

Posted Apr 8, 2014
Hotel is in Good condition , clean and friendly staff
Comment from Hotel Management
Apr 29, 2014 by WestgateGuestRelations, Hotel Management
Thank you for sharing your experience with us. It’s wonderful to know our staff was there to assist you during your stay. Thank you for staying with us and we look forward to having you back very soon! Ray
4 out of 5
Recommended
for Everyone
by A verified traveler

very quiet relaxing hotel

Posted Apr 3, 2014
loved being close to disney and universal. easy to navigate in this area
Comment from Hotel Management
Apr 8, 2014 by WestgateGuestRelations, Hotel Management
Thank you so much for sharing your experience. We are so happy that you had a great time. All of our staff is there to make you feel comfortable and we strive for our staff to be very friendly, helpful and knowledgeable. We are thrilled you were able to take advantage of our great location and enjoy our resort amenities. We truly look forward to exceeding your expectations again in the future. RJ