Ratings based on 211 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
74% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Ants

Posted Aug 20, 2014
Pros: Location
Cons: Do not offer empty deals.
Location: DisneyWorld
Since my first review was rejected, I have to re-write it. Needless to say, I was not given the opportunity to revise the first, therefore I can't remember most of what I wrote; but what I do remember is I woke up to ants all over the kitchen.
Comment from Hotel Management
Aug 24, 2014 by WestgateGuestRelations, Hotel Management
Thank you for sharing your experience with us. Please accept our sincere apologies for any inconvenience you may have experienced during your visit. I can assure you that your comments will be reviewed by the appropriate department managers and all concerns will be addressed. We remain hopeful you will give us a second chance to serve you again. Ray
3 out of 5
by A verified traveler from florida

good area

Posted Aug 4, 2014
Pros: convenience to attractions.
Cons: update the units, they need sprucing.......
Location: close to everything
the tub was slightly clogged also ac vent was dripping so we had to change rooms. The new room the floor were sticky .the beds were comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Beautiful hotel

Posted Jul 4, 2014
The stay was perfect. 4 hotels within the hotel, lots of activities to do and close to restaurants and stores. Te only dislike was the housekeeping. They only made the bed, replaced towels and took out trash. The linens weren't changed, no replacement of coffee that we used, no sweeping, no mopping, etc.
5 out of 5
Recommended
for Families
by Thomas B. from South Florida

Great place, great location

Posted Jun 10, 2014 on Hotels.com
Very nice room. Staff very friendly and helpful. Especially Abla?? at the front desk. Kids check-in area is a good idea...They naturally gravitated over to the table and started coloring immediately.
Comment from Hotel Management
Aug 30, 2014 by GuestRelations, Hotel Management
Thank you so much for review! It is amazing to know our staff was friendly and was more than happy to assist you. We’re so glad you enjoyed our rooms and had a smooth check-in. We hope you visit us again soon! Sincerely, Lissy
3 out of 5
Recommended
for Business Travelers
by Not in Love with Westgate! from lake worth,fl

It's Not a Wyndham Resort!!

Posted May 31, 2014 on Hotels.com
I have been spoiled by visiting Wyndham Resorts and expected the same quality at Westgate.....NOT! Beds were small, no upgrated appliances. No washer/dryers, etc It was probably an old apartment building converted to a "resort". The best thing was that it was located to the Hilton Hotel where we were attending a pageant near Downtown Disney. We didnt stay there because of the high parking rates. At least Westgate didnt have parking fees!
Comment from Hotel Management
Aug 30, 2014 by GuestRelations, Hotel Management
We appreciate you taking a moment to review our resort. Please know even know you encountered issues during your stay; we’re always looking for ways to exceed our guest’s expectations. We are diligently working on the upgrades of our units through a renovating schedule. As you mentioned we provide free parking at our property, we also provide complimentary shuttle service to the theme parks. We hope you come back and visit us again soon. Sincerely, Lissy
5 out of 5
Recommended
for Overnight Stay Before Destination
by Victoria A from Fort Lauderdale FL

great place

Posted May 30, 2014 on Hotels.com
We stayed at the 2 bedroom suite. Really nice room. Perfect for families. Can sleep 2 adults and between 2 to 4 kids super comfortably. Clean, everything organized, great kitchen, highly recommended.... Thanks very much
Comment from Hotel Management
Aug 30, 2014 by GuestRelations, Hotel Management
Thank you so much for sharing your response. We’re so happy to hear you enjoyed your overall stay. Our staff works hard to provide an ultimate vacation for all our guests and make them feel right at home. It would be our pleasure to have you back again soon! Sincerely, Idalise
5 out of 5
Recommended
by Anita B from Orlando, Florida

Very nice stay!!!

Posted May 29, 2014 on Hotels.com
Front desk clerk, Christina was very nice and patient. I had to have my room changed due to broken blinds, however everything else was nice. The maintenance guy even came up to hook up the dvd player correctly for me. Rooms are very big and comfortable. Heated pool by building 8 is really nice and we had fun playing pool volleyball with our family and other guests. I would definitely come back to stay especially on the Blue Tree side where the rooms are larger.
Comment from Hotel Management
Aug 30, 2014 by GuestRelations, Hotel Management
It is fantastic to know you enjoyed our spacious and comfortable rooms. We train our staff to be helpful, attentive and friendly and it great to hear they were able to assist you. We feel honored that you will return and look forward to seeing you again soon! Idalise
5 out of 5
Recommended
for Families
by Brian from Alabama

Close to Disney!

Posted May 29, 2014 on Hotels.com
Room was very nice, clean. Kitchen very handy. Slept 5 comfortably.
Comment from Hotel Management
Aug 30, 2014 by GuestRelations, Hotel Management
Thank you so much for your feedback. We’re so happy to hear you enjoyed our clean rooms and fully equipment kitchen. It would be our pleasure to have you visit again the next time you're in Orlando. Lissy
4 out of 5
Recommended
for Everyone
by Disney Fan from Louisville, KY

Reasonable accommodations close to Disney

Posted May 23, 2014
Pros: Location and size of units
Cons: Shower hardware is cheap and difficult to use to regulate water temperature.
Location: Close to Disney, Universal, Sea World, two outlet malls. Chili's, Macaroni Grill, Joe's Crab Shack, and Orlando Ale House right around the corner.
We have stayed at the Westgate Blue Tree several times and have found it adequate since all we do is basically sleep and shower in the room while spending the majority of our time in the parks. This time our first 2 bed/2 bath unit was so recently renovated that there was still the overwhelming odor of paint and we had to move. Second unit was also recently redone but without the pungent smell. Rooms are a decent size with fairly good bedding and furniture. Pools look good and the grounds appear well kept. If you want good value for your cost of accommodations, then you should be satisfied with Westgate. If you expect high end amenities, however, you will be disappointed. There is no Wi-Fi in the rooms, very little water pressure in the showers, and our TV's, while good size, were not HD. You will be subjected to a modest sales pitch when you check in but a firm, polite "no thank you" should end it. Finally, we had a difficult time regulating shower temperature because the hardware is confusing to operate and, well, cheap. Overall, however, Westgate offers a pretty good product for a fair price and I fully expect to use them again.
Comment from Hotel Management
Jun 3, 2014 by WestgateGuestRelations, Hotel Management
Thank you very much for your review. We are so thrilled that you were able to take advantage of our great location to be able to enjoy everything you wanted while in the area. We do apologize for the issues you experienced with your villa. We are in the process of renovating all of our villas. Our location offers lots of amenities to choose from. We do apologize for the issues you experienced with our Wi-Fi as we are always looking for ways to improve our amenities. Thank you for bringing this to our attention. We are thrilled that you will be returning and look forward to your next stay with us. Victor
5 out of 5
Recommended
for Everyone
by michael from orlando

Great!!!!

Posted May 9, 2014
Comfort, cleaness, family time just great! Will recommend this place 100% is like being at home so nice.
Comment from Hotel Management
May 18, 2014 by WestgateGuestRelations, Hotel Management
Thank you for sharing your experience with us. We are delighted to know that you had a great vacation with us and enjoyed our resort. We are the perfect location for everyone to enjoy Thank you for staying with us and we look forward to having you back very soon. Ray