Ratings based on 4,371 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
81% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Stay Away

Posted Sep 20, 2014
Pros: Nothing
Cons: Everything
I specifically booked through expedia to avoid the 90 minute tour (presentation) only to find out once we checked in they take it upon themselves to set you up for the 90 minute presentation. They hound you to purchase a timeshare (buy a room/suite) and get beligerent when you tell them "no". I will never book at this resort ever again and will spread the word to everyone I know to refrain them from staying at the resort!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Sep 17, 2014
Pros: Clean, functional
Cons: N/A
Location: Great location
Good place to stay. Lots of things to do nearby. llllllllllllllllllllllllllllllllllllllllllllllllllll
5 out of 5
Recommended
for Everyone
by A verified traveler from tampa, fl

Wonderful hotel I will stay there again

Posted Sep 16, 2014
It was my birthday weekend an I really enjoy my stay at the room I will travel again. It was quick to the theme park for me. I will stay again cause the view was really nice.
4 out of 5
Recommended
for Everyone
by A verified traveler

very happy

Posted Sep 16, 2014
Pros: The rooms are very clean and modern
The staff were very helpful and accommadating and super friendly. The facilities are very clean and well looked after and the security they have around the building is impressive. very happy with the stay would not do the information session again about the condo very high pressure to buy avoid at all costs ! That was really the only negative throughout the stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from virginia

Nice resort

Posted Sep 16, 2014
Pros: Its central location and cleanliness of room.
Cons: Had a difficult time with the exterior door sticking making entry extremely difficult.
Location: centrally located to Disney, Sea World and Universal
Other than the typical little maintenance items that all resorts and hotels deal with regularly it was a very nice resort. Please do be cautious upon checking in timeshare sales staff will pressure you for a sales pitch. Let management know and they immediately put a stop to the timeshare sales staff and you are left alone the entire stay but have full access to all the amenities.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 15, 2014
It was a beautiful resort with a great staff would definitely go again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia Beach,Virginia

West Gate Lake Resort & Spa in Orlando

Posted Sep 13, 2014
Excellent,Excellent and Excellent Great staff awesome accommodations next time I'm in Orlando I will stay there again
5 out of 5
Recommended
for Everyone
by A verified traveler from G

Excellent!

Posted Sep 12, 2014
Our trip couldn't be better, the 7 of us stayed in a 2 bedroom apt and everybody was amazed by the rooms and the facilities, but mainly impressed with how the staff was friendly!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very big Hotel!!

Posted Sep 10, 2014
Pros: Very Quiet. There were allot of thing to do or participate in.
Cons: Parking seemed to be sparse as the night grew late. I'm not able to walk far so that's just me.
Location: I don't want to begin, there to many. I had my son drive me around just to see all the different places and thing to do. WOW so many thing!!
The Staff was very Nice to My self and kids. They were always asking if there was anything they could do to make my stay pleasant. I did ask if there was a Recliner available because I have back problems. But to no avail, couldn't accommodate. I was able to get by. I would refer my family and friend to your Hotel! Thanks for the Nice stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Lauderdalw

Nice hotel.. Close to theme parks!

Posted Sep 9, 2014
This hotel never disappoints. Great location close to universal & sea world, and not in a high traffic area