GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Three Bedroom Villa - _Sleeps up to 12
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One Bedroom Villa - _Sleeps up to 4 people
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One Bedroom Deluxe Villa - _Sleeps up to 4
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Studio - Special
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
Westgate Lakes Resort & Spa is conveniently located within 2 miles of Universal Studios and SeaWorld Adventure Park, only 4 miles to Walt Disney World® Resort including the Downtown Disney® and Marketplace area, and just 1 mile to world-famous International Drive and Orange County Convention Center.
The 130-acre lakefront resort features a marina with small electric boats and kayaks, 7 outdoor pools and spa tubs, full service health spa & fitness center, several dining options and bars, daily scheduled activities and Activities Center for all ages, tennis, volleyball and basketball courts, miniature golf, playgrounds, horseshoes and shuffleboard. An internal tram service or bike rentals allows guests to explore the resort amenities more easily.
Resort offers a 24-hour business center with computers and Wi-Fi (some surcharges may apply). Meeting and ballroom facilities up to 31,945-square-feet total space offers lakeview ballrooms, boardrooms, open air verandas, and private pool deck with hospitality suite and tiki bar. Full service catering, meeting space personnel, audio-visual and teleconference equipment available. Resort specializes in weddings, reunions, conferences and social events.
Other amenities include DVD rental kiosks, arcade game room, concierge desk and local attractions ticket purchase and assistance, 24-hour security and front desk, free parking, and much more.
Complimentary scheduled transportation to Walt Disney World®, Universal Orlando and Prime Outlets Orlando. Schedules and pick-up locations can be obtained at the front desk.
Rooms
Westgate Lakes Resort & Spa offers 1,990 guest villa accommodations ranging from Studios to 3-Bedroom villas that sleep up to 12 people.
All of our non-smoking villas include climate controlled air conditioning and heating, sleeper sofa, in-room safe, alarm clock radio, iron & ironing board, phone with voice mail, DVD player and color television with satellite service and Wi-Fi internet (fees may apply)
Most include separate sitting and dining areas, full kitchen or kitchenette with refrigerator, microwave, coffee maker, and toaster, along with cookware, dishes, and utensils, washer/dryer, furnished balcony or patio, bedding with down comforters, jetted or whirlpool tubs, and ceiling fans.
Pets are welcome in most villa room types (restrictions and deposits may apply).
Room Amenities
Dining
Westgate Smokehouse Grill - Enjoy a relaxed, moderately priced, casual dining experience at the award-winning Westgate Smokehouse Grill, “home of Orlando’s best BBQ,” which rivals the best barbecue and steak restaurants in Florida. Restaurant offers scenic lake, pool and fountain views, a full-service bar, and game room. The 7,000-square-foot restaurant features “contemporary rustic” décor and includes 42-inch plasma screen televisions positioned throughout to display continuous sporting events. Westgate Smokehouse Grill is famous for its St. Louis-style ribs, which are rubbed with spices and smoked low and slow over hickory for four hours. The menu also boasts “cowboy size” servings of hand-cut grilled steaks, chicken, chops, fresh fish, flame-grilled burgers and numerous BBQ items, slow smoked for 16 hours. Barbecue sauces include a Jack Daniels sauce, Carolina Sauce and Smokehouse Hot Sauce. Diners can select from appetizers, salads, sandwiches and dinner entrees served in heaping portions of good old down-home comfort foods and tasty homemade desserts. Open daily for breakfast and dinner. A convenient take-out and resort delivery service that features all of the menu items is available. Children’s menu available. All major credit cards are accepted.
Pizza Hut Express - Fresh, hot and delicious Pizza Hut Express pizza, which is available for pick-up or delivery the guest villas or even poolside! Pizza Hut Express also features family-style Tuscani pastas, sides and beverages.
Sid’s Deli - features subs, grilled sandwiches, salads, snacks, a bakery and an espresso bar. Reminiscent of a classic European café, Sid’s Deli is the perfect spot for a quick bite to eat on the go. It is located in the lobby of the Pavilion Building. Open daily from 7am - 5pm.
The Marketplace - offers guests the onsite convenience of purchasing groceries, beer, wine, gifts and sundries. Marketplace hours are 7 AM to 10 PM on weekdays and 7 AM to 11 PM on weekends.
Recreation
The resort includes full service health spa and fitness center, 2 tennis courts, 2 sand volleyball courts, jogging/walking paths, a basketball court, miniature golf, marina with kayaks and electric powered boats, 7 outdoor pools and spa tubs, playgrounds, and daily activities and Activities Center for all ages. Rentals include electric powered boats, canoes, and kayaks for the lake and adult's, children's, and surrey bicycles. Water aerobics classes are held daily in one of the pools. Other recreational activities listed below are available near the resort; fees may apply.
Spa
The 10,000-square-foot Serenity Spa by Westgate provides the ultimate escape from the stresses of everyday life. Relax, rejuvenate and renew with services such as massages, body treatments, hydrotherapy, facials, and yoga classes. The spa includes separate men's and women's lounges with saunas, steam rooms, and spa tubs. Fitness center offers personal training sessions (surcharges apply). The spa features 6 massage rooms, 3 facial rooms and 1 body polish/body wrap room.
The world-class Serenity Spa by Westgate boasts a full menu of rejuvenating spa treatments such as Hypno Massage and Relaxation Skin Care Therapy for Men and Signature Facial for Women, in addition to its salon services like Airbrush Tanning. Body wraps and treatments such as Green Coffee Body Wrap feature Serenity Spa’s signature massage wrapping method. These specialized treatments feature indigenous botanicals such as aloe vera, sage, water lily, seaweed, green tea, organic honey, chamomile, aromatherapy oils and rose petals. Serenity Spa by Westgate also offers hypnosis, spa generation services and mini spa generation services. Complimentary access to the Kids Club is offered to children of guests during designated operating hours.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Westgate Lakes Resort & Spa Universal Studios Area
of guests recommend
out of 312 reviews
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Showing 1 - 10 results (of 312) · See more Westgate Lakes Resort & Spa Universal Studios Area reviews
“Can't wait to go back loved the room”
Nice place
“Could have been better for convention center attendees.”
Taxi service was excellent customer service; however, as a convention center attendee, I was disappointed to have to pay to and from each day while the International Drive attendees had a free shuttle and access to much more amenities! As a non owner, guest, I would have liked to have coffee supplied in the rooms. That was a BIG disappointment.
“good location”
Good location close to convention center.
“Great get away”
I read a ton of reviews. Our room was a delux one BR. The kitchen was great and the balcony wonderful. We were treated fabulous from the beginning. The reviews below about maid service....no problems they actualy came everyday and you know if you just tip a little...perhpas you would realize how hard these people work and they would be even more accomodating, plus they are not paid a lot of money. Needless to say, we did see a few a little ants but when I mentioned it the kid who brought us to our room said call downstairs they will have room service come and clean the entire condo. It turned out not to be a big deal, after all it is Florida...bugs are everywhere, I use live in Sanibel Island..want to talk bugs! I am a clean freak to begin with and I am from NJ and Italian, so trust me I would say if it was bad. I just made sure the counters were clean. I cooked everyday. I absolutely loved the jacuzzi tub. I had a spa treatment that was marvelous. Pools were great and so were the ammenities. It was a good deal as well through Expedia. No problem parking or with elevators as described in other reviews. I am glad I picked this condo complex...Oh and it was by everything. Loved it!
“Poor maintenance”
Hotel was outdated and poorly maintained. Hotel staff was overbearing. Will never go back.
“Never go back again”
Standard room & deluxe room pull out bed was literally in the KITCHEN. Not what pictured on website. Will never go back. Had to move because of odor that set of Grandsons Allergies...But the staff was wonderful & very helpful
“Just OK.”
The hotel was just OK. The room seemed very dated. There were mirrors covering an entire wall on the headboard side of the bed. The bed frame was cracked. The shower pan looked very worn. It was disappointing since we have stayed at the Westgate in Park City, UT and were VERY impressed with the hotel rooms, 5 stars accross the board.
“Not first pick but quite nice”
They actually do quite a good job keep everything nice and tidy - but coming from newer resorts in the area you expect everything to be new which they are not. Not bad in any way just not first pick next time.
“Nice”
The resort is very nice and clean. I would recommend.
“mixed bag- first 2 rooms bad, third time is a charm”
the first room i checked into had blood on the toilet and hair in the bathtub. second room was occupied- there was a man in his underwear in the bed when we walked in which scared my kids to death! the third room was beautiful and spacious (it was in the newest building). so i guess it depends on if you get a clean room the first time, then it might be a better experience. it was located a few minutes from universal studios, which was great.
Showing 1 - 10 results (of 312) · See more Westgate Lakes Resort & Spa Universal Studios Area reviews
Hotels in Sea World - Convention Center
Hotels near University of Central Florida (UCF)
10000 Turkey Lake Rd Orlando, 32819 United States of America
Nearby Points of Interest
Location Highlights
The closest major airports to Westgate Lakes Resort & Spa Universal Studios Area are:
Orlando, FL (MCO-Orlando Intl.) - 16.7 km / 10.4 mi
Orlando, FL (SFB-Orlando Sanford Intl.) - 45.5 km / 28.3 mi
The preferred airport for Westgate Lakes Resort & Spa Universal Studios Area is Orlando, FL (MCO-Orlando Intl.).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Sea World - Convention Center, Florida, United States of America: SeaWorld Orlando, a marine mammal park, is just off International Drive. The popular destination is renowned for its killer whale, sea lion, and dolphin shows. Orlando's Orange County Convention Center is the country's second-largest in terms of square footage. After a day at the convention center, visitors can unwind with Orlando's wide array of golf courses suitable for putters of all levels.
10000 Turkey Lake Rd Orlando, 32819 United States of America
