Ratings based on 4,885 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
82% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom new york, ny

Posted Mar 3, 2015
Location: 20-30 min away from Universal Studio by shuttle bus.
Cons: Pillows are dirty. Facilities are kind of old. One out of three wall sockets is too loose to hold charger. Checkout time is 10 am, surprisingly early. The whole area is way to big, which means it takes long time to get to everywhere, like registration/checkin, spa/fitness center, bar/grill house. Not enough lighting in the room. Pros: Good price.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wisconsin

Nice location - very friendly staff.

Posted Mar 3, 2015
Pros: The room was nice sized and comfortable. I loved the jet tub and size of the bathroom.
Cons: The glass patios door was pretty loud. Friday night someone had a party or something so I was not able to sleep.
I enjoyed the time on the resort with a simple walk. I was there on business so was not able to partake in any of the activities or amenities. There was a nice selection and to my disappointment I was not there enough to do anything more than sleep. I did eat there and it was very good. I would definitely go back to enjoy more of what they have to offer.
2 out of 5
by A verified traveler

Run!

Posted Mar 2, 2015
Timeshare warp! They try and sell timeshare and go about it wrong. Don't know how to treat people. Also they argue and try to keep your money. Waste of time. Smhhhh.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom MA

No late night pool Side bars

Posted Mar 2, 2015
Would like to have a nice bar open later at the pools. The guys driving around in golf carts never watched where they were going. I never got the arrival gift.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom orlando fl

Posted Mar 2, 2015
Love the resort will most definitely go again this is my second time staying there and will be going back for my second honeymoon
5 out of 5
Recommended
for Everyone
by A verified travelerfrom deland, fl.

Comfortable beds

Posted Mar 2, 2015
Pros: The beds were awesome and all the pillows they give ya
Cons: Carpet replaced..
Location: We went to universal and islands of adventure and it's about 10 mins away .. Lots to do
My husband and I came to orlando to stay for our 26 th anniversary.. We had an absolute beautiful time the place was beautiful under construction in the front where you register but it was ok.. We were in the very back in the 16 hundred block quiet and just our style. Thanks so much for our comfortable stay. We will return..
2 out of 5
by A verified travelerfrom Baltimore

Close to attractions

Posted Feb 28, 2015
Pros: Close to attractions. The room was cleaned when returning to complex.
Cons: Please remove trash and the containers. The trash attracts animals that could attack someone and possibly bite them. Time share presentation.
Location: Close to Sea World and Disney Parks.
The time share presentation was long and the people were aggressive. They would not take no for an answer. They were not truthful in saying that the presentation would last 90 minutes. We were there for nearly 4 hours. The trash container was located at the bottom of the complex stairs and was full of trash each morning. One evening we were going up the stairs to our room and was met with a raccoon jumping out of the trash container and heading toward us. Scary moment. Air condition in the room did not work well. AVOID TIME SHARE PRESENTATION!
3 out of 5
Recommended
for Everyone
by A verified traveler

Room

Posted Feb 27, 2015
I thought I reserved a room with two queen beds for two adults and a child and there was a king and foldout couch . Which still would have been doable if the foldout would have been comfortable but it was not ! We could not use a lot because the weather did not cooperate, but everything looked nice and clean !
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 27, 2015
Unexpected such a nice, clean facility when booking online, would definitely go back.
2 out of 5
by A verified traveler

Resort is close to area attractions.

Posted Feb 25, 2015
The resort is close to the area attractions but it was very confusing with all the construction to find where you had to go to register. Also the staff was not very knowledgeable when asked for directions and assistance. The parking was horrible. We had to park 2 buildings away. We might have had a chance to park closer if we were handicap. I observed the staff being very rude to other patrons when they asked for help. I think everyone was very frustrated with the congestion and parking situation. We we got up and out the next day, cars were parked where they shouldn't be just because there was no where to park. When we checked in we had to listen to the pitch for a free lunch to listen to their sales pitch. It was late and we were tired from traveling all day. Was not happy when they called early in the morning to make another sales pitch. The room was fine except that the set up was very odd. Couldn't sit on couch and watch tv with the set up. The spa tub was in the middle of the room. Very weird. Would not recommend these accomodations at these prices.