Ratings based on 680 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from FL

Clean,outdated decor

Posted Jul 16, 2014
Very nice staff, clean, outdated decor. I was put in a room right by all the aie conditioners. Makes me wonder if it was because I paid lower rate thru Expedia.
Comment from Hotel Management
Jul 20, 2014 by WestgateGuestRelations, Hotel Management
We are delighted that you had a great stay with us at the Westgate Towers. We look forward to seeing you again next time you travel into this area. Ray
4 out of 5
Recommended
for Everyone
by A verified traveler from maine

Nice hotel. Close to all the parks!

Posted Jul 10, 2014
Pros: Room size.
Cons: No smoking at the pools.
Location: Close to all local theme parks.
The staff is friendly and accommodating. The double bed seems a little small but comfortable. Proximity to theme parks is perfect.
Comment from Hotel Management
Jul 14, 2014 by WestgateGuestRelations, Hotel Management
Thank you for sharing your vacation experience with us. We are delighted that you enjoyed our resort and our location. The next time you’re in town; we would love to exceed your expectations once again. ray
3 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Posted Jul 7, 2014
We stayed on the first floor. As we walked in there was a bad smell of cigarette smoke. The first night we were awakened by a large group of people screaming and drinking and cursing right outside our door. The other nights were noisy also.
Comment from Hotel Management
Jul 13, 2014 by WestgateGuestRelations, Hotel Management
Thank you for sharing your experience with us. We do apologize for any issues you may have encountered. We always look forward to providing the best customer service to all our owners and guests. We hope that you will come back to visit soon. Ray
5 out of 5
Recommended
for Everyone
by Jules

Amazing hotel near Disney World

Posted Jun 16, 2014
This hotel was much more than I expected. It was luxury at a very reasonable price. The staff was very helpful and friendly and offered us a room where we could see the fireworks at Disney that night. There was a spa tub in the room, a small table and chairs for meals, a mini kitchen and a balcony. We were given an information packet of things to do in Orlando and there was a shuttle that left several times a day to go to Disney. Great place to stay!
Comment from Hotel Management
Jun 21, 2014 by WestgateGuestRelations, Hotel Management
Thank you for sharing your vacation experience with us. We love to hear when our guests have a fantastic time and enjoy their time with us. As you experienced our location is the perfect spot to enjoy the fireworks from Disney. Our villas offer all the comforts of home and we are delighted that you enjoyed them. Once again thanks for stay with us and hope to see you and your family on your next Orlando vacation. Sincerely, Ray
5 out of 5
Recommended
for Everyone
by Dani from C

Our family had a good time. Really nice hotel

Posted Jun 13, 2014
Good experience will definitely come back and also try out other Westgate hotels
Comment from Hotel Management
Jun 20, 2014 by WestgateGuestRelations, Hotel Management
We are beyond thrilled when our guests have a fantastic experience with us here. It was a pleasure to be part of your vacation. We really look forward to you and your family staying with us again in the future! Sincerely, Ray
4 out of 5
Recommended
for Everyone
by theresa from florida

very convenient nice location.

Posted Jun 9, 2014
Pros: staff was very knowledge about their duties. when i needed direction they were willing to help
Cons: the only thing i can think of complimentary would be breakfast.
Location: very convenient for meals
had a great time staff was very pleasant very informative about the job.
Comment from Hotel Management
Jun 17, 2014 by WestgateGuestRelations, Hotel Management
We are happy to hear you had a great time and that our friendly professional staff had an opportunity to enhance your overall stay experience. We are looking forward to serving you again during your next visit to the area. Ray
4 out of 5
Recommended
for Everyone
by ana from miami

is near to the parks and comfortable.

Posted Jun 3, 2014
The room was very clean and with all the stuff that you need .
Comment from Hotel Management
Jun 16, 2014 by WestgateGuestRelations, Hotel Management
We are pleased you have discovered Westgate Towers. We offer the perfect place to stay for visiting Disney, Universal, or any of the other fun attractions. We look forward to welcoming you back on your next visit to our area. Ray
4 out of 5
Recommended
for Everyone
by family of 4 from livingston la

Quick stop

Posted Jun 2, 2014
Everything was ok. I would stay there again. It was nice to have the seperate bedroom and the kitchen.
Comment from Hotel Management
Jun 16, 2014 by WestgateGuestRelations, Hotel Management
Thank you for posting such great review of the Westgate Towers. We are thrilled to learn your time with us was splendid. We look forward in welcoming you back soon! Ray
4 out of 5
Recommended
for Everyone
by Giselle from Florida

Beautiful and comfortable but NO HOT WATER!

Posted May 28, 2014
The room had a small kitchen, table for two and a tub. The beds and bathroom looked clean. The shower and everything else looked very clean also, unfortunately the water was cold and after long days at Disney parks a hot shower is a must. We stay 3 nights and no matter how long I let the shower on before going in the results were the same. It was a great deal but I was not very happy about this. Check-in and check-out were painless and staff was really friendly.
Comment from Hotel Management
Jun 20, 2014 by WestgateGuestRelations, Hotel Management
Thank you so much for letting us know about your experience. I am delighted to hear that you enjoyed your villa. I am sorry to hear that you had experienced issues with the hot water in your villa, I have taken note of this and will forward this to our maintenance department. As Customer satisfaction is our main concern. We certainly hope that you will stay with us again giving us chance to exceed your expectations in the future. Sincerely, Ray
4 out of 5
Recommended
for Everyone
by Andrea from Blytheville, AR

Close to all functions that I wanted to attend

Posted May 25, 2014
Pros: Balcony. Price. Clean. Close to Disney
Cons: Staff didn't give much information about Disney Tickets.
Clean. Close to Disney World. Nice Balcony-Screened in. Many food places close. Shops, especially shops to buy gifts were close. Parking good and close
Comment from Hotel Management
Jun 2, 2014 by WestgateGuestRelations, Hotel Management
We are very happy to hear you had an awesome experience at our resort! As you can see our location is the perfect spot to enjoy everything Orlando has to offer. We have restaurants and shopping all within walking distance. Thank you for staying with us and we look forward to having you back very soon! Victor