Ratings based on 1,134 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Excellent

Posted Sep 14, 2014
Pros: All
Cons: The breakfast area where the food is situated is small and confusing. It may take you quite a time to be able to get all what you are going to have.
Location: There are several good restaurants nearby.
Large room with 2 huge beds very clean, The check in was very fast. Staff helpful and polite. I will come back and I will recommend it to my family and friends.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nice Hotel for the Cost

Posted Sep 14, 2014
Pros: Close to theme parks, restaurants
Cons: More tables for breakfast
Upon arrival, my boyfriend and I were greeted by an extremely polite woman at the front desk. The lobby smelled clean, which I always take as a good sign. Once in our room, we found it to be clean as well, and the beds were super comfortable! It is about a 4 minute drive to Universal, and 13-15 minute walk. They warn to watch out for the pizza flyers, which are a SCAM! However, the rooms did have a room service menu, and some menus the in the guest service book. The breakfast was average, it had eggs, sausage, cereal, toast, bagels, fruit, juice, and coffee, but not bad for it being free =) I would definitely stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Texas

Posted Sep 5, 2014
I have been in several Windgate hotels and everyone lives up to their reputation, Quality in every aspect.
5 out of 5
Recommended
for Everyone
by A verified traveler from Garden Grove, CA

Stayed here after being on a cruise for 7 nights.

Posted Sep 2, 2014
We picked this hotel because it is close to Universal Studios. The beds on the cruise were so uncomfortable! As soon as our heads hit the pillows we felt we were in heaven! The staff we encountered were friendly and courteous.
4 out of 5
Recommended
for Everyone
by A verified traveler from Baden, Ontario

Excellent Value

Posted Aug 28, 2014
Pros: It was clean and quiet -
Cons: The sign for the hotel is very very small so we had some difficulty in finding it at first.
Location: Close to theme parks, shopping and restaurants - 20 minutes from the Airport
We had a nice room - double queen - clean bathroom - big beds. Hotel staff was friendly - big clean lobby with nice washrooms - Breakfast included - lots of choices - hot coffee :)
3 out of 5
Recommended
for Everyone
by A verified traveler from South FL

Nice hotel close to turnpike, bad toiletries

Posted Aug 27, 2014
Very close to turnpike. Staff was professional, room was clean, comfy bed, a/c was ok, could've been better. Breakfast was ok but then again it's complementary so you at least get something. There's an IHOP right accross so you have options. I came late at night and was too tired to stop anywhere to get soap and shampoo, so I was dissapointed in the quality of toiletries they had. This was the first time I've had to use the shampoo, conditioner and soap provided by a hotel, and it was nasty. The shampoo wasn't enough for all my hair and it left it dry. The soap left my skin so dry and the smell was horrible. I ended up using shampoo and conditioner to finish up. I guess all hotel toiletries suck, but I just think they can offer better quality to customers. You never know when you might have to use them.
4 out of 5
Recommended
for Everyone
by A verified traveler

Vacation

Posted Aug 27, 2014
Nice hotel and have a good experience, and good deal!
4 out of 5
Recommended
for Everyone
by A verified traveler from Dublin

Friendly staff

Posted Aug 26, 2014
This hotel was located a 25 min walk from Universal with shuttle bus once every morning and evening. The staff was very friendly and helpful. A small outdoor pool was perfect for a short swim or lying in the sun. Breakfast was fairly basic. Fruit, cereal, toast, eggs and bacon.
3 out of 5
by A verified traveler from germany

Hotel between 2 highways

Posted Aug 26, 2014
Very loud, Pool very small Not renovated for a long time
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Perfect hotel for a getaway weekend.

Posted Aug 25, 2014
Pros: The beds were so comfortable. The rooms were very clean.
Cons: The breakfast was very busy and could have used one more staff member helping out. Also, maybe add more tables to the breakfast area.
Location: Universal Studios is about 1 mile down the road. Two starbucks less than 1 mile in each direction. Several restaurants very close by. Great location!
Amazing hotel! The beds were so comfortable. The breakfast was good, hot breakfast was included in the price. The pool looked nice, even though I did not use it. The room was very clean, and the hotel staff was very nice. Great price for the quality you get! It was about 1 mile from Universal Studios.