Ratings based on 3,475 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
84% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 29, 2015
Everything was wonderful...would stay here again!...Very nice pool area and the sandwich hut poolside is delicious. Very close to walkable restaurants and Downtown Disney.
5 out of 5
Recommended
for Everyone
by A verified traveler

review

Posted Jul 29, 2015
Pros: the pool the room
Cons: balaconies
Location: right near disney
absolutely wonderful great pool i really enjoyed myself
4 out of 5
Recommended
for Everyone
by A verified traveler from カリフォルニア州

売店の値段設定以外は文句無し

Posted Jul 28, 2015
空港〜ホテルのタクシー代は片道約55ドル。 ディズニーワールドへの無料シャトルが30分毎に出ているのが大変便利。 ダウンタウンディズニーが徒歩圏内。 ホテルの売店は値段設定が高い(定価の約3倍)が、 値段設定が高くないスーパーとレストラン、マックが徒歩圏内(ダウンタウンディズニーの反対方向)にあるのでそちらを上手く利用すればよい。 ロビー横にドミノピザの注文マシンがあり便利(通常の値段設定)。 ランドリー、ゲームコーナーがある。
5 out of 5
Recommended
for Everyone
by A verified traveler from Alexandria, VA

Nice & close to Downtown Disney

Posted Jul 27, 2015
Pros: Just about everything. They could have better communication during the check-in.
Cons: I think they did a great job. Just a few minor issues that were taken care of easily. Hey, we are all human.
Location: Downtown Disney. You are in walking distance of great shops, restaurants, make sure you have a cold one & even dinner at Raegland Irish Pub....YUM!
We stayed for four days & found the hotel to meet all our needs. One of the reasons we wanted to stay in the area was to be able to watch the fireworks from the different parks. If this is something that interest you make sure you reserve a room in the tower. We also attended the breakfast to listen about the Wyndham Vacatiob Club. If you have time I would suggest that you attend. My husband & I have attended, and purchased, from other time shares but we could not believe the professionalism, curtesy & FUN we had during the showing. All in all, great hotel; great staff; just a fun place to stay.
3 out of 5
by A verified traveler from Dunedin, fl

Hotel in need of room renovation

Posted Jul 27, 2015
Our check in was horrendous! They said check in was @ 4:00 & I got there just about then. 2nd person in line & my room wasn't ready. I had to wait 90 minutes for a room. During this time at least 30 other people checked in & got rooms! When we got to our room, it was old, dated & small!
Comment from Hotel Management
Jul 30, 2015 by Voice of the Customer , Hotel Management
Dear valued guest, Thank you for taking the time to give us your feedback. I want to sincerely apologize for your room not being ready on time. Please be assured that your comments have been shared with numerous department directors so that this issue can be resolved. In terms of our rooms, we are remodeling the entire property this year so that we can improve on guest satisfaction. Sincerely, Voice of the Customer
5 out of 5
Recommended
for Everyone
by A verified traveler from Davie, Fl

Very excellent customer service

Posted Jul 26, 2015
It was so nice to go somewhere and get excellent customer service, wish is very rear these days. Everyone from the time I pull up to the time I leave was very nice and very kind, which is a plus for me.l would definitely stay there again.
4 out of 5
Recommended
for Families
by A verified traveler from Florida

As close to Downtown Disney as you can get

Posted Jul 24, 2015
Pros: Lobby area is nice Pool is quite large with sprkinker activities for kids
Cons: Rooms are small but comfortable
Location: As close as you can get to Downtown Disney
We are from Florida with two small children so we spend a lot of time in Orlando and stay at lots of different resorts. Location - The reason to stay here is the location. It is walking distance (100 yards) to downtown Disney. This is the number one reason to stay at this hotel. If you plan on being at the parks most of the day and then spending evenings at Downtown Disney, then this park will serve your needs. I wouldn't stay here during super busy (holiday times, holiday weekends) as the traffic from the exit to the hotel can take 45 minutes on those times. Hotel - This hotel is an older property. The lobby is quite nice. The rooms were small but comfortable. Cleanliness was average. Many of the rooms have outside access similar to a motel. The bathrooms like the rooms are small. Think about a 1960s hotel (probably when this was built). The lobby is really nice with a gift shop and small coffee bar (over priced - but typical resort/Disney prices). I would stay at this hotel if you spending most of your time at the parks or at activities and just using the hotel as a place to sleep. If you are looking for a resort where there are activities and the ability to relax then I would choose many of the newer resort properties. This is less of a resort and much more of a utility hotel. Use it for sleeping and you will be fine and happy with the location next to downtown Disney. Value - Good value. If you want a resort pay resort prices. You get what you pay for.
Comment from Hotel Management
Jul 28, 2015 by Voice of the Customer , Hotel Management
Dear valued guest, Thank you for taking the time to give us your feedback. The closeness to Downtown Disney sure can't be beat. . I am sorry we did not exceed your expectations in terms of our rooms and propety this time around, and hope you give us another chance to see a difference. We are doing a refresh to our hotel this year and I will make sure we incorporate your feedback into our decision making process. If you should decide to provide us with another opportunity to serve you, please let us know. Sincerely, Voice of the Customer
5 out of 5
Recommended
for Everyone
by A verified traveler from buffalo ny

Great stay

Posted Jul 23, 2015
Everyone was great only thing was our keys kept stop working and we had to keep running to front desk to get them fixed
3 out of 5
by A verified traveler

ディズニーダウンタウンに近い。

Posted Jul 22, 2015
Pros: 24時間カフェがある。
Cons: シャンプー、リンス、石鹸が2日間も追加されなかった。 ユニバーサルスタジオまでシャトルバスがあれば尚更良かった。
Location: ディズニーダウンタウンに近く、レストラン、シャトルバスを利用するときに便利だった。
プール側に面した部屋へ移動するときに使用するエレベータ乗降場所がメインの廊下から外れており、疎外感を感じた。
2 out of 5
by A verified traveler

hidden Feed

Posted Jul 21, 2015
Expedia claim all fees included, but they weren't. Also they were working on elevators that caused issues with getting on one. Hotel was hot in all the hallways!
Comment from Hotel Management
Jul 24, 2015 by Voice of the Customer , Hotel Management
Dear valued guest, Thank you for taking the time to give us your feedback. On behalf of the entire staff, I want to apologize for the problems you faced with our fees. Our reservations department will be more proactive in making sure hotel sites are aware of the resort and parking fees. Please be assured that our engineering department has been made aware of the problems in the hallways and elevators. We will be working on fixing those major issues. If you should decide to provide us with another opportunity to serve you, please let us know. Sincerely, Voice of the Customer