Ratings based on 77 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.5 Hotel condition
They paid and stayed.
for Familiesby A verified traveler from Southbury, CT
Would definitely stay againPosted Aug 18, 2014
Cons: There was a bit of a musty smell in the hallways, but it IS Florida and humidity rules in summer!
Location: Everything is close! Airport, attractions, my dad in Astor!
3 travelers in our party - 2 adults, 1 child. We all loved this hotel. Close to everything, friendly staff, CLEAN, modern, good air conditioning. Amazing 24-hr pools!! Pool Bar!! Great amenities! We would definitely stay here again!
for Business Travelersby A verified traveler from florida
Nice hotel if you can find it and your room.Posted Aug 18, 2014
Pros: The staff were all great.
Cons: Clean pool and stock store
Location: Very close to universal and I drive but difficult to find lobby.
The pools were dirty and need cleaning. The bottoms are streaked with green algae. The grounds were nice. The bar food not great but wait staff excellent. The store on the resort is useless, but the staff very friendly.
for Everyoneby A verified traveler from Tampa
GreatPosted Aug 16, 2014
The hotel was beautiful and the staff was very friendly! Only negative is the construction that is going on at the moment.
for Everyoneby A verified traveler from whiteface ny
Beautiful resort, comfy beds, friendly staff!Posted Aug 13, 2014
We enjoyed our stay thoroughly! Accomodating friendly staff, comfortable beds, warm clean well maintained pools (3!!!!) beautiful health club, plush clean towels, gorgeous lobby, free shuttle to seaworld that we utilized 8 times, delicious food. Will be back in a heartbeat! Planning a trip next year already.
by A verified traveler from delray beach, fl
Horrible, hotel in remodelation, staff no nicePosted Aug 13, 2014
Would never go back, hotel areas were not clean. Staff very unfriendly.. They charge you a resort fee but service is like a 2 star hotel
for Everyoneby A verified traveler from Queens ny
Nice!!!!!!!!Posted Aug 13, 2014
Beautiful hotel everything was nice except the parking lot was TORN UP!!!!!!! Parking was very limited needs improvements.
for Everyoneby A verified traveler from Cleveland, OH
So glad we stayed here.Posted Aug 13, 2014
Beautiful pools, gardens, paths. Clean, comfortable rooms. Not just a hotel but a virtual retreat. Restaurant, bar, ice-cream, candy store are all "on campus. Gracious staff. The highlight was the beautiful pools in a garden setting, open til midnight everyday. Close to many good restaurants. Free shuttle to Universal and Disney. If you like Mexican, try Chuy's! So glad we stayed here!
for Everyoneby A verified traveler from Wash, DC
Good place to stayPosted Aug 11, 2014
Pros: Staff was friendly, room was very neat and food was good.
Cons: I suppose parking and getting around will be easier after the construction is over.
Location: Hotel was in a central location; many restaurants near-by and not far from Universal Park; also was not difficult to reach from the airport.
Biggest problem was finding the hotel initially; address a little misleading because entrance is not on International Drive, but on Sand Lake Road. Other problem was the hotel is currently undergoing construction, so several parking spaces were eliminated.
for Everyoneby A verified traveler from South Carolina
Nice hotelPosted Aug 11, 2014
Cons: The pool area.
Location: Great location for shopping and close to great restaurants. Easy to pick up the I ride trolley .
Nice hotel, but very hard to find. They are doing major construction outside so we had a very hard time trying to find where to check in. The staff was very friendly and helpful. Our room was nice and clean. The pool area was a little disappointing. We went there after dinner and was hoping for a little more atmosphere. It was very quiet and boring. All in all we would stay again.
for Everyoneby A verified traveler from Santa Cruz
Nice Hotel in International DrivePosted Aug 9, 2014
Excelent location (waking distance of variaty of restaurants) The bed was one of the most confortable I've sleep in a Hotel. (4 times to orlando in the last 2 years) they're remodeling one part of the hotel, but we never ear any noice.