Ratings based on 64 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
67% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, Fl

Better than i expected

Posted Aug 26, 2014
Pros: I loved everything about the hotel
I would definitely stay here again, the bar, gym and pool are 24hrs the room was nice and clean, and the service was great, they have a gift shop and offer a breakfast buffet and it was super close to universal wet and wild and everything else around
5 out of 5
Recommended
for Everyone
by A verified traveler

Wow! Super Nice!!

Posted Aug 25, 2014
Very clean, mondern, love that the pool was open 24 hours..
3 out of 5
by A verified traveler

Hotel is under renovation, so not very pleasant.

Posted Aug 25, 2014
Pros: It's close to Universal studio, and a lot of restaurants nearby.
Cons: Cleaniness.
Location: There is a ticket discount store and a nice Mexican restaurant called Chuy's at the back of the hotel.
I found hairball in the bathroom the day I checked in, that's unacceptable. And I don't know whether it's the Florida thing, or it's because the hotel is dirty, there is a big cockroach in the laundry room. Also it is under renovation, I had to drive through a dirt road to get to my room, it's inconvenient.
5 out of 5
Recommended
for Everyone
by A verified traveler from Spruce Grove, AB

Fantastic!!

Posted Aug 25, 2014
We stayed in a double room with bunk beds which was awesome for 5 people. Resort style & is very clean! Pools are open 24 hours which is great after a long hot day. The staff were all very friendly & helpful. Little geckos everywhere which were great to see. Would definately stay there again.
2 out of 5
by A verified traveler

Seen better days

Posted Aug 19, 2014
we were at the parks, so spent little time at the hotel, view from patio was under construction parking lot an busy roadway, pool looked dirty, didn't swim. Bed was comfortable but patio was never touched in 5 days, 5 seperate coffee cups, and in room coffee and water never replenished, phone had no dial tone.
2 out of 5
by A verified traveler

Very small room for the price.

Posted Aug 19, 2014
the room we stayed in is to small. Hotel have multiple pools but not secured enough that anyone not check-in can come in and use.
2 out of 5
by A verified traveler

Under construction, pump outside window

Posted Aug 19, 2014
Staff not friendly, had to walk 20 minutes to find office. Under construction, water pump outside window, Overall I would not go back or recommend to anyone, not worth the rate at all.
5 out of 5
Recommended
for Families
by A verified traveler from Southbury, CT

Would definitely stay again

Posted Aug 18, 2014
Pros: Everything!
Cons: There was a bit of a musty smell in the hallways, but it IS Florida and humidity rules in summer!
Location: Everything is close! Airport, attractions, my dad in Astor!
3 travelers in our party - 2 adults, 1 child. We all loved this hotel. Close to everything, friendly staff, CLEAN, modern, good air conditioning. Amazing 24-hr pools!! Pool Bar!! Great amenities! We would definitely stay here again!
3 out of 5
Recommended
for Business Travelers
by A verified traveler from florida

Nice hotel if you can find it and your room.

Posted Aug 18, 2014
Pros: The staff were all great.
Cons: Clean pool and stock store
Location: Very close to universal and I drive but difficult to find lobby.
The pools were dirty and need cleaning. The bottoms are streaked with green algae. The grounds were nice. The bar food not great but wait staff excellent. The store on the resort is useless, but the staff very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa

Great

Posted Aug 16, 2014
The hotel was beautiful and the staff was very friendly! Only negative is the construction that is going on at the moment.