Ratings based on 5,087 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
70% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler

Posted Jul 21, 2014
Pros: very good pool
Location: okay
nice hotel with pool and nice garden. relaxing atmosphere.
3 out of 5
by A verified traveler

decent

Posted Jul 21, 2014
Overall, pretty nice. Although, our room faced the pool and apparently they dont have a closing hour for the pool activities so we were kept up until about 4am with screaming pool-goers. Also, the parking is terrible so get there early and expect to stay there or park far from your room. We had a suite that was well furnished and decently clean. Like I said, overall, not bad but could use some improvements. For the price, there are better hotels.
5 out of 5
Recommended
for Families
by A verified traveler from miami

Posted Jul 20, 2014
Pros: The gardens and the lobby
Cons: The poolis not that of a resort. Needs updating.
Location: Close to excellent restaurants but there s some construction going on at the hotel front.
Great place, beautiful renovated rooms but they need to finish the renovation at the pools. Gardens are amazing.
3 out of 5
Recommended
for Everyone
by A verified traveler from essex england

Nice hotel in the middle of international drive

Posted Jul 17, 2014
Pros: The pool area and the staff at the pool bar
Cons: Fridge in rooms and a kettle and English tea not flavoured tea
Location: Loads of resturants and buses for up and down international drive
Hotel nice staff really loverly but it is meant to be a business hotel we were there in February and again in July and both times they have run out of printer ink. We were the 8 days and by the end of the week they still never replaced the ink
3 out of 5
Recommended
for Everyone
by A verified traveler from royal palm beach

It was ok

Posted Jul 15, 2014
It was okay, I just wish there's a microwave in the room. What I like the most are their staffs in the breakfast area are very pleasant. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, Great location!

Posted Jul 15, 2014
Great staff and location...there was still construction but our room was far enough away that we didn't hear any. New renovations are beautiful! We'll kept grounds and swimming pools!
4 out of 5
Recommended
for Everyone
by A verified traveler from Lakeland, Florida

Nice hotel

Posted Jul 14, 2014
Pros: Almost everything, but what I stated above.
Cons: What I stated above.
Location: Everything around the hotel was excellent.
I would have liked to have had a server taking pool side cocktails and food orders. There was one bartender by the name of Sebastian who was not friendly or attentive to the bar customers. We had to flag him down every time we needed a drink and there were only a few of us sitting at the bar. He was not friendly at all. Our food order was incorrect so we sent it back and it came back incorrectly again. We called for a Manager and we were so happy that they sent us Melissa. She was so caring and supportive of what our issue's were. She took care of the situation and the food was taken off our bill. We kept insisting that we would pay for our food, but she insisted that it be removed from our bill. What a doll she was and an asset to that hotel. I would also like to say that Heather who replaced Sebastian was also as asset to that hotel. She was so attentive and nice and took care of us all evening. She got a huge tip. The only other thing I would have liked was a refrigerator in the room. It also would have been nice if the ice machine was working in our building. It was inconvenient to go to another building to get ice. We won't be staying at this hotel again unless these things change.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2014
we loved that the pool was open 24hrs everything about the hotel was great
3 out of 5
Recommended
for Everyone
by A verified traveler from illinois

Nice modern decor hotel

Posted Jul 13, 2014
Nice hotel with modern looking decor, but the parking lot was a lot of wAlking for the size of the hotel and not enough stair entrances to the second floor. But I would stay there again.
3 out of 5
Recommended
for Everyone
by A verified traveler from ny

Not bad for the price!

Posted Jul 12, 2014
Overall have a great time didn't like the fact they had hidden fees once I already paid thru expedia but it wasn't bad for the rates.