Some friendly staff, some not-so friendly. Hotel and grounds definitely moving to the run-down side, and food/drink was middling at best. I stayed here in Oro Valley because it was closer to a work project but if I had it to do over again I'd be back in Tucson. Also, how are water bottle refill stations not a thing in friggin' southern Arizona? I asked the staff and they offered me a couple of Walmart bottles. I would expect this in Phoenix maybe, but not Tucson. A couple silver linings were the views and the morning stroll path around the gold course, but this time of year it has to be early!