Reception

Reviews of Super 8 by Wyndham Lake of the Ozarks

2 out of 5

Reviews

7.8

Good

Rating 10 - Excellent. 174 out of 529 reviews" "
Rating 8 - Good. 188 out of 529 reviews" "
Rating 6 - Okay. 96 out of 529 reviews" "
Rating 4 - Poor. 45 out of 529 reviews" "
Rating 2 - Terrible. 26 out of 529 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Stan

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from ser on Feb 5, 2024
Thank you for your feedback

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2023
Response from ser on Jan 24, 2024
Thank you for your feedback

8/10 Good

Gerald

Stayed 1 night in Dec 2023
Response from ser on Jan 24, 2024
Thank you for your feedback

2/10 Terrible

Faith

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We had roaches crawling on the walls and tables. Roaches in the fridge and microwave. The water was lukewarm and turned cold quickly. The fitted sheets were flat sheets placed over the mattress.
Stayed 1 night in Dec 2023
Response from ser on Jan 24, 2024
Thank you for your feedback we will look into these matters

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the amenities but the indoor pool was not working. No worries this trip as we did't have time to use it. We dp plan to book again next time we're in town.
Stayed 1 night in Dec 2023
Response from ser on Dec 16, 2023
We have not had a pool for 2 years thank you for your feedback

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. We had a large clean room with a very big TV a small fridge and a microwave. Breakfast in the morning included waffles biscuits and gravy and juice. Will definitely stay there again
Stayed 1 night in Dec 2023
Response from ser on Dec 16, 2023
Thank you so much for your feedback we look forward to seeing you in the future

4/10 Poor

Charles

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is dated, but okay. Primary concerns are a roach ran across the refrigerator in the room after I opened the door. There is no blanket in the room. The bed only has a sheet and a thin cover that looks like a curtain. The breakfast was very poor. Basic cold cereal that seemed stale. The biscuits and gravy were uneatable. The biscuit was dense and dry and the gravy was essentially warmed milk with some flour and completely tasteless. Otherwise, it was $70 a night.
Stayed 2 nights in Dec 2023
Response from ser on Dec 16, 2023
Thank you for your feedback

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from ser on Nov 6, 2023
Thank you for your feedback

6/10 Okay

Larry

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities
Charged more for pet than was listed on Travelocity. Large lamp missing lightbulb and other lamp flickered like a strobe light.
Stayed 1 night in Oct 2023
Response from ser on Oct 27, 2023
We have always had a twenty dollar pet fee if the booking site has it wrong then that is their fault. If guest do not tell us about the light we can not fix the issue

4/10 Poor

Alyssa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from ser on Oct 27, 2023
Thanks for your feedback

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was in nice condition for the most part. I was very disappointed to find out I was on the second floor but no elevate. And no rooms were available on the first floor. No handicap accessibility was disappointing.
Stayed 2 nights in Oct 2023
Response from ser on Oct 25, 2023
We are so sorry about that you can request a first floor room at check in

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from ser on Oct 25, 2023
Thank you for your feedback

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Only one thing I would suggest regarding a matter of safety period the bathroom floor tile or covering can be very slick even though dry to people wearing socks.
Stayed 1 night in Oct 2023
Response from ser on Oct 18, 2023
We will look into that thank you for letting us know. Thank you for your feedback

2/10 Terrible

Matthew

Disliked: Cleanliness
Stayed 2 nights in Oct 2023
Response from ser on Oct 18, 2023
Thank you for your feedback

6/10 Okay

Kevin

Business traveler
Liked: Staff & service
Basic but decent!
Can't complain as it provided me with a room and bed on my trip. It's not a frills type hotel, in any way but I would return for another trip. Entry way ceiling was all torn out... I had yellow paint drips on my sheets... There was no blanket on my bed....just a sheet and decorative bedspread.... and breakfasts were just self serve waffles and a few other things. Basic but decent!
Stayed 3 nights in Oct 2023
Response from ser on Oct 17, 2023
Thank you for your feedback

6/10 Okay

Verified traveler

Disliked: Cleanliness
Mildew
Stayed 1 night in Oct 2023
Response from ser on Oct 17, 2023
That is not true yes smells can me musty due to air conditioners constantly running but even our health inspector found none

8/10 Good

Steve

Liked: Cleanliness, amenities
Could use more electrical outlets in the main parking lot.
Stayed 2 nights in Oct 2023
Response from ser on Oct 17, 2023
We are working on that issue thank you for the feedback

8/10 Good

Karla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place. Priced accordingly
Stayed 1 night in Oct 2023
Response from ser on Oct 27, 2023
Thank you for your feedback

10/10 Excellent

keelye

Traveled with partner
Liked: Cleanliness
very nice room, property looks taken care of. staff is nice and there is a decent continental breakfast. it’s located off an exit with pretty much just a gas station and a tiny town nearby. only about a 15 minute drive to the lake.
Stayed 2 nights in Sep 2023
Response from ser on Sep 29, 2023
Thank you so much for your feedback

8/10 Good

Rhonda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent clean, just had a musty smell
Everything was great, except the room had a musty smell that didn't go away when I turned the air on.
Stayed 1 night in Sep 2023
Response from ser on Sep 29, 2023
We are so sorry about the smell we hope you visit us again in the future

10/10 Excellent

Bradley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great super eight!!
This was a great surprise. Very comfortable spacious bed, clean and updated at all top 25% of all super eights that we’ve been to. The breakfast could add some healthier items and the water temperature needs turned up from lukewarm to hot please!!!
Stayed 1 night in Sep 2023
Response from ser on Sep 29, 2023
Thank you for your feedback we will look into those for you

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from ser on Sep 20, 2023
Thank you for your feedback

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake of the Ozarks Bike Fest
Our stay was excellent!. The location, for us, was ideal. The proximity to food, fuel and entertainment excellent. Cleaning staff did an excellent job. Have enjoyed staying here for the last 5 years and look forward to future stays.
Stayed 4 nights in Sep 2023
Response from ser on Sep 20, 2023
Thank you so much i'll relay that to the staff we look forward to see you in the future

8/10 Good

Nick

Stayed 1 night in Sep 2023
Response from ser on Sep 13, 2023
Thank you for your feedback

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
They are doing a lot of renovating but keep the open part clean somehow. There was no noise from the upgrades either. It was a very pleasant stay. I will stay there the next time I go through that area. Would be nice if some USB outlets were available. Luckily I had my own.
Stayed 1 night in Sep 2023
Response from ser on Sep 13, 2023
Thank you for your feedback we will let the owner know about your usb comment

6/10 Okay

krupan

Traveled with partner
Liked: Staff & service
Breakfast can be improved
Stayed 1 night in Sep 2023
Response from ser on Sep 6, 2023
Thank you for your feedback

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from ser on Aug 14, 2023
Thank you so much

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Nice place to stay. Staff was friendly. Check-in was quick and easy. Room was clean. Hotel seems updated. Will stay there again.
Stayed 1 night in Aug 2023
Response from ser on Aug 14, 2023
Thank you so much for your feedback i will pass it along to my employees

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy sleeping
Nice clean room. This is a newer building so you don't get that outdated feel that can sometimes give you a feeling that everything is dirty. We really enjoyed our stay and will be back whenever we're in the area.
Stayed 1 night in Jul 2023
Response from ser on Jul 31, 2023
Thank you so much for your feedback and we hope to see you in the future

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from ser on Jul 31, 2023
Thank you so much for your feedback

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from ser on Jul 31, 2023
Thank you so much for your feedback

6/10 Okay

Rodney

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was great. The fridge was nousy all night. The toilet was so low to the ground. It just needs to be updated. TV should be cable,
Stayed 1 night in Jul 2023
Response from ser on Jul 25, 2023
We are sorry about your fridge thank you for letting us know we are in the process of getting new toilets We also have direct tv so better than cable

10/10 Excellent

Scott

Stayed 3 nights in Jul 2023
Response from ser on Aug 14, 2023
Thank you so much for your feedback

6/10 Okay

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
No elevator
This hotel has no elevator. Be prepared to carry your stuff up a flight of stairs if you are on the second floor. Had I known I would have insisted on a room on the first floor.
Stayed 1 night in Jul 2023
Response from ser on Jul 25, 2023
So sorry about that but yes we do like if people request ff if they can not do the stairs or our front staff is always happy to help carry your luggage

10/10 Excellent

Bret

Traveled with group
Liked: Property conditions & facilities
Easy to make reservations and nice place
Stayed 2 nights in Jul 2023
Response from ser on Jul 25, 2023
Thank you so much for your feedback

10/10 Excellent

Manish

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value and convenient
Convenient with good proximity to the main Lake areas.
Stayed 1 night in Jul 2023
Response from ser on Jul 25, 2023
Thank you so much for your feedback

6/10 Okay

Linda

Stayed 1 night in Jul 2023
Response from ser on Aug 14, 2023
Thank you so much for your feedback

2/10 Terrible

Mike

Traveled with family
The room was stinking of mildew and my wife could not sleep all night! She tried covering her face with the sheet to filter out the mildew, but it was no help. We left early the next morning as she had not slept all night!
Stayed 1 night in Jul 2023
Response from ser on Jul 18, 2023
We are so sorry about that we will definitely look into that situation

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
The king suite is very nice
Stayed 1 night in Jul 2023
Response from ser on Jul 18, 2023
Thank you we are glad you enjoyed your room

8/10 Good

Curt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No channel guide for the TV.
Stayed 4 nights in May 2023
Response from ser on Jul 14, 2023
I'm sorry we usually have them in the drawer between beds last guest must of taken it or thrown away

4/10 Poor

David

Traveled with family
Disliked: Cleanliness
The Roach Motel
Roaches in the bathroom, service agent no understand English, so when I asked her if my room was on the first floor, she said yes......I was put on the second floor as far away from and entrance as possible. I even sent the motel a message when I booked the room because we have a dog and my wife cant climb stairs....NEVER stay there again
Stayed 1 night in Jul 2023
Response from ser on Jul 13, 2023
You were on the first floor and the front desk lady speaks perfect english we note any kind or request when rooms are booked

4/10 Poor

Rebecca, Saint Peters

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
What a disappointment. I have stayed here several times and it has gone downhill. The rooms smelled, the baseboards were crusted with dirt and dust, the popcorn ceiling is covered in dirt from the air conditioner. The free breakfast was pared back during the pandemic and never brought back to previous standards. I was supposed to stay two nights but checked out after one. The icing on the cake....the rooms usually run $75-$80 and was $180 due to the holiday. Don't waste your time or money on this hotel.
Stayed 2 nights in Jun 2023
Response from ser on Jul 9, 2023
With breakfast we have everything we had before covid except for hard boiled eggs. Winter prices are the cheaper time of year and we are one of the cheaper hotels around the lake. unfortunately when air conditioners are ran nonstop yes they do have a smell

4/10 Poor

Theresa

Business traveler
Disliked: Cleanliness
Off smell
Room order of odd cleaning stuff. Flys and spiders in room. So called handicapped room had high tub. Making it hard even tho they did have handles
Stayed 2 nights in Jun 2023
Response from ser on Jul 9, 2023
Regular size bath tub with rails and a shower chair. We have monthy sprays for bugs so yes you may see a few.

10/10 Excellent

Roy

Stayed 2 nights in Jun 2023

10/10 Excellent

Benita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from ser on Jun 26, 2023
Thank you for your feedback

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from ser on Jun 26, 2023
Thank you for your feedback

10/10 Excellent

Walter

Stayed 1 night in Jun 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Linens on bed not comfortable. Bed made with only flat sheets. No blanket. Bedspread was so slick it kep falling off bed. AC was noisy. This is a two story hotel with NO elevator.
Stayed 1 night in Jun 2023
Response from ser on Jun 5, 2023
We are sorry you had a unpleasant stay. Hope you give us another try in the future

6/10 Okay

Cindy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Breakfast was very limited to others we’ve stayed at. Could use an update, but overall it was ok
Stayed 2 nights in Jun 2023
Response from ser on Jun 5, 2023
Thanks for your feedback, we update something every year

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for the price!
Stayed 1 night in Jun 2023
Response from ser on Jun 5, 2023
Thank you for your feedback we hope to see you in the future