Ratings based on 85 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Missouri

Convenient hotel to shopping

Posted Mar 16, 2015
Location: Outlet mall, restaurants, movie theatre close by.
We rented five rooms for a family function, enjoyed the pool and had a good time.
5 out of 5
Recommended
for Getaway With Friends
by Sherifrom Overland Park, KS

hotel stay

Posted Nov 19, 2014 on Hotels.com
Nice staff and a great hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom STL MO

Weekend escapade

Posted Nov 8, 2014
Just as expected. Comfortable. Clean. Close to pretty much all the main attractions.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Oct 21, 2014 on Hotels.com
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Oct 20, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by Nancy

This traveler left a rating score only Posted Oct 19, 2014 on Hotels.com
5 out of 5
Recommended
for Families
by Brandonfrom Chicago

nice

Posted Oct 14, 2014 on Hotels.com
Nice clean room, friendly staff , delicious free breakfast. Also across the street from an outlet mall!
Comment from Hotel Management
Jan 3, 2015 by Natasha, Hotel Management
Thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 7, 2014
your staff was very nice and helpful,breakfast was very good and very organized
Comment from Hotel Management
Nov 4, 2014 by Natasha, Hotel Management
Thank you for the compliments.
1 out of 5
Recommended
for Business Travelers
by mlrjustice24from st louis

Posted Sep 22, 2014 on Hotels.com
This has to be one of the worst holiday inn expresses I've ever stayed in. From the musty smells in the rooms, to the dirty tub with hair in it, to the air conditioning not really working. The staff was nice and helpful ,and I understand they only have so much control of the upkeep of the hotel, so can't blaim them totally. to rate this hotel as a 4.2( excellent ) is a crime. Because you have people like us assuming with the name and history of the hotel brand Name(holiday inn express) along with that rating assume its ok.. and like they say when you assume....
Comment from Hotel Management
Jan 3, 2015 by Natasha, Hotel Management
mlrjustice24, I am very sorry you did not have a good experience with us. We are now currently in the middle of a complete interior remodel. We have also addressed our housekeeping issues and problems with your A/C unit. We hope you try us again in the future.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 20, 2014 on Hotels.com