Ratings based on 185 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
83% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2014
wanted to get away for the night with the kids for the Lake fun. Hotel seemed a bit outdated, pool was nice but had a lot of drunk people. Overall a good experience. Don't know if i'd come back
2 out of 5
by A verified traveler from illinois

Lake was nice, hotel was dirty and outdated.

Posted Jul 7, 2014
Pros: The lake.
Cons: It needs at good cleaning and updated.
The location was nice and the hotel property (outside) was nice but the rooms and common areas of the hotel were very dirty and not maintained. I would not recommend this hotel.
2 out of 5
by A verified traveler

Low class rooms for a resort

Posted Jul 7, 2014
Cons: cleanliness and maintenance of the room
Great staff, but room and area around the room was not maintained like a resort.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place for relaxing

Posted Jul 2, 2014
Pros: It reminded me of the Brady Bunch, 70s era...but it was so big and beautiful. Staff was very friendly. Pina Coladas by the pool.
Location: Marina rentals & the Lake. Lil Rizzos was delish for lunch & Baxters awesome for dinner. The strip was sad, but the local dive bars were fun.
We requested a King size bed with lake view & got a small, cozy room with 2 double beds, lake view & away from the Lodge. Upon request, we were switched to a very large room with King size bed & a view of the back of the facility where garbage was emptied. Traded bed size for view, but was fine as we were in the Lodge & closer to the pool and bar. The place is huge. We stayed during the week so the place was not as busy or packed. Everyone we spoke with said the weekends are "crazy busy". I would highly suggest a weekday trip if you are looking to just chill and relax, and highly recommend Spa Shiki. I was disappointed in the "strip" as it is run down and abandoned looking. It has the potential of being a nicer tourist attraction.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 27, 2014
Love this hotel would love to stay there again would love to stay there again...beautiful view and great pools
5 out of 5
Recommended
for Everyone
by A verified traveler from D

Avila suites

Posted Jun 26, 2014
We stayed in the Avila suites with our 3 kids and couldn't have asked for a better room!! Beautiful and spacious.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice report environment.

Posted Jun 22, 2014
Pros: Affordability and location.
Very close to attractions. Lodge is convenient to restaurants and activities.
2 out of 5
by A verified traveler

Tired and dated. Room loud and too close to pool.

Posted Jun 17, 2014
Room not very clean on arrival. A lot of loose hair in bath tub.
3 out of 5
by Lita from Kansas City

Family summer vacation

Posted Jun 15, 2014
Pros: Beautiful views, nice pools, good service
Cons: They need to update their rooms, and don't give rooms where the previous guest has vomited and look the other way when checking next guest.
Location: Shopping, visit caves, dining and water activities
We arrived at 3 pm and I knew that check in was at 4, and was aware that we might have to wait but the guy behind the counter told me he was going to try to get us our room at 4... Really? Check in is at 4 and you are going to try? So don't expect to get your room early. As we were walking to our room, i heard the housekeepers talking about our room, when we walked in, it had a strong smell of vomit, so i went to ask the housekeepers and they told me they had sprayed for bugs...and they sprayed the room with air freshener. I asked if they would change our room and she was very nice and called the front desk and the answer was that they needed to ask 2 different managers, by that time the kids have had it with waiting and wanted to go to the pool, so we decided to tough it up and went to the pool. The next day, nobody came to clean our room, they showed up at 3:00 pm, so don't expect an am room cleaning like most hotels do. At the Parrot bar pool side bar, we had ordered several drinks but somehow, they added a 35$ tip we didn't give, we are trying to dispute so keep a close eye on your tap. In summary, the room was very old, small and dirty, nice amenities with many pools, beautiful views and really good restaurants but don't really appreciate getting charge for tips I didn't give.
4 out of 5
Recommended
for Everyone
by DR from Missouri

Nice Place!

Posted May 27, 2014
Pros: Location, top notch accomodations.
Location: Great Lake of the Ozarks location. On the water, many places for night life.
Got there and Expedia did not reserve the room correctly. The Hotel upgraded us because of the error Expedia made. I know this was not the resorts fault due to the fact that at another hotel in the recent past, the same error was made. The upgraded room was awesome! The staff took good care of us. I will definately return to stay here.