Ratings based on 344 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
83% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Will be nice once renovations are done.

Posted Jul 27, 2015
Pros: Spa Shiki is AMAZING!
Our room was not impressive, on second floor, looked out onto big electrical boxes on roof, blocked the view of lake. In the middle of renovations so no ice machines, a work in progress for sure.
3 out of 5
for Everyone
by A verified traveler from Missouri

The hotel offered free movies.

Posted Jul 27, 2015
Pros: The hotel offered free movies.
Cons: It needs to be cleaner and remodeled. The blankets had holes in them. The blinds had pieces broken off from them.
Location: The outlet mall was very close. It is an excellent source for shopping. There are some good restaurants close by.
It was an alright experience. My husband liked the room. The air conditioning unit was rather loud. The restroom could have been cleaner. I cleaned it when we got there. There was a black stain in the toilet.
4 out of 5
for Everyone
by A verified traveler from St Charles IL

Beautiful setting

Posted Jul 26, 2015
Heard in middle of renovation. Facility site it beautiful. Room was nice has tube TV and grout on bathroom floor discolored but carpet and linens and beds all seemed new. Main pool area very pretty and poor bar area nice. Would have loved some swings or benches or chairs to sit outside on by the water.
3 out of 5
by A verified traveler

Nice, but overpriced.

Posted Jul 21, 2015
Pros: Well kept, great location.
Cons: Price it more reasonably and make sure the condos have proper kitchen items (3 forks and no skillet or spatulas--they did reimburse us for shopping)
Location: Great location and some really good restaurants close by.
Very nice place and location, but for the money, there are better options out there. The main pool was very small for the number of people that were staying there. People were smoking and playing very loud music at the "quiet" pool. Not very relaxing. To their credit, the staff did address the offenders, but it didn't stop them.
2 out of 5
by A verified traveler

Too Expensive

Posted Jul 19, 2015
Pros: The pool
Cons: Cut down on the price
Location: Right on the Lake of the Ozarks.
Way too expensive!!! Room quality was not comparable to the price.
3 out of 5
by A verified traveler from st louis

Needs renovation

Posted Jul 12, 2015
Overpaid for room that had tattered curtains and sliding glass door that would not close. The fireworks were great and extra sheets quickly. We checked in right at 4 and when we said sliding door did my close they indicated there were no other rooms. The online pictures made us think the rooms were already renovated but not the case in most of hotel. We normally stay at tan tar a. The updated gym and teen center had promise. The brunch at restaurant was far less than expected.
3 out of 5
for Everyone
by A verified traveler


Posted Jul 7, 2015
Rooms need updating and more help needed at restaurants
3 out of 5
for Everyone
by A verified traveler from kcmo

Nice view

Posted Jul 4, 2015
The staff was extremely courteous and hospitable. The hotel is currently under renovation and I would probably return once they're complete.
2 out of 5
by A verified traveler from Omaha, NE


Posted Jul 3, 2015
Pros: Location
Cons: Rooms, lobby etc.
Location: Boating, swimming, parks
They are remodeling but it appears that they should have done this years ago. Way overpriced for what you get.
2 out of 5
by A verified traveler from Nebraska

Worst experience ever!

Posted Jul 2, 2015
Upon checking in, the staff proceeded to give us,a dbl bed when we had reserved, and paid for a king....after some words, we were given a room with a kibg in the mist disgusting room I've ever stayed in. Definitely not worth $75 a night and we paId $179. To make it better, we had rented a boat and the morning we were taking it back, I called the front desk to inquire on the free shuttle service, so that we could plan to drive the boat together for a nice morning stroll on the lake, or if we would have to drop the truck before at the rental place before hand. I called and asked about being picked up at Iguana's Boat Rental around 9, I was told no problem just call back when it's closer to the time you want to be picked up. Great right!?!? We go on our 2 hr stroll of a beautiful morning on the lake, return our boat and call.......we are ready to be picked up at Iguana's Boat rentals......they say they don't pick up there, I say I called 2 hours ago and you said no problem!?!? She misunderstood and said she thought I meant the lodge marina.... WHY would I need to be picked up there, it's a VERY short walk to my room! They offered to call a cab for us, AND did I say it was only 4 Miles from them!!! WORST HOTEL AND STAFF EVER!! On the other hand Iguana's offered to take us to our hotel, and said Four Seasons has done that to previous clients if theirs. Stay somewhere else!! :)