Ratings based on 179 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel

Posted Apr 11, 2015
Easy to get to, staff was helpful, had some cleanliness issues, alot of vending machines were completely empty or didn't work at all.....computers were down so mix up on room cleanings so mine was not cleaned and had to go to front desk for fresh towels and amenities
4 out of 5
Recommended
for Everyone
by A verified travelerfrom SW Missouri

Good location and great staff

Posted Feb 21, 2015
Pros: The staff is exceptional and willing to do anything that it takes to help their visitors have a great experience.
Cons: The key entry system.
Location: Loved going to the Outlet Stores in Osage Beach
We had problems with our key cards working correctly. (We ended up having four cards before we got into the room.)
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Kansas City

excellent value

Posted Feb 3, 2015
Excellent price for a clean place to stay with an above average free breakfast. Good place to sleep. The pool was in poor condition and the hot tub didn't work but the room was clean and comfortable.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Older, dated hotel that just need some work

Posted Feb 2, 2015 on Hotels.com
The hotel was not quite what I was hoping. No elevator, (not that I can't walk up stairs, but luggage is heavy.) For three straight nights I struggled to get into hotel door 3. Room key would not work. AND this was after having been told at check-in, "don't use door 2 which is closer to my actual room, as that outside door doesn't work well." WELL - neither does door 3. Vanity space was very little. The toilet seat had a chip in it. I just didn't want to SEE that much less SIT on that. AND, if you are going to have a placard in the room telling where what TV station is on what channel......it would HELP if the card was actually accurate.
5 out of 5
Recommended
for Business Travelers
by Patriciafrom Raymore

MMEA convention

Posted Feb 1, 2015 on Hotels.com
Despite a window broken- cracked in two places - our room was fine. Warm, comfortable and QUIET. Two bus loads of kids stayed over and it was like they weren't there. Hotel staff very nice- and helpful. Area a little deserted due to road changes - but I will stay again. Easy location to find and navigate.
3 out of 5
by A verified traveler

Eh

Posted Jan 28, 2015
The first room we were assigned to still had feces in the toilet. We switched rooms with no problem. Front desk was very nice, breakfast was fine. The indoor pool was not open which was a bummer.
2 out of 5
by A verified traveler

Disappointing

Posted Jan 19, 2015
Pros: Clean
Cons: Okay
1. There was a lot of sound from the corridor and the rooms besides. Disturbance was too high. 2. No provision of drinking water in the rooms. Atleast one bottle should be provided 3. The view from the room was nothing great.
4 out of 5
Recommended
for Couples
by A verified traveler

Quick trip

Posted Dec 31, 2014 on Hotels.com
The hotel was nice but the breakfast left something to be desired. The people were very friendly
1 out of 5
Recommended
for Business Travelers
by A verified traveler

not so good

Posted Nov 26, 2014 on Hotels.com
Not enough staff. Had to wait 30 minutes to check in. Desk was unattended. When the night clerk showed up she advised me that she had been trying to get a customers internet working. Admirable, but the front desk was unattended. I have slept on softer floors. No hot water. Breakfast left a lot to be desired.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom MO

Clean hotel close to attractions

Posted Nov 16, 2014
The hotel had good amenities and was close to restaurants, shopping, and the lake. The inside of the hotel needs some remodeling and hallway carpet needs to be replaced or, at least, deep cleaned. The weights machine needed to be repaired and was unusable. The hotel room was clean although there were some areas on the ceiling that needed patching. The bed was not the most comfortable but it wasn't bad. They offered a hot breakfast consisting of eggs, biscuits and gravy, and waffles. Overall, it was an ok stay. I would stay there again.